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Assistant Case Manager Jobs (NOW HIRING)

The GEO Group

ASSISTANT CASE MANAGER

Chicago, IL · On-site

$20/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Reentry Service Center, checking in participants and assisting Case Managers, Substance Abuse Counselors ...

The GEO Group

ASSISTANT CASE MANAGER

Chicago, IL

$20/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Reentry Service Center, checking in participants and assisting Case Managers, Substance Abuse Counselors ...

The GEO Group

ASSISTANT CASE MANAGER

Chicago, IL · On-site

$20/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Reentry Service Center, checking in participants and assisting Case Managers, Substance Abuse Counselors ...

The GEO Group

ASSISTANT CASE MANAGER

Salinas, CA · On-site

$23/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination ...

The GEO Group

ASSISTANT CASE MANAGER

Salinas, CA · On-site

$23/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination ...

The GEO Group

ASSISTANT CASE MANAGER

Salinas, CA

$23/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination ...

The GEO Group

ASSISTANT CASE MANAGER

Salinas, CA · On-site

$23/hr

Responsibilities Summary The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination ...

The GEO Group

ASSISTANT CASE MANAGER

Salinas, CA · On-site

Responsibilities Summary The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination ...

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How much do assistant case manager jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for assistant case manager in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Assistant Case Manager vs Case Manager?

AspectAssistant Case ManagerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; certification often preferred
Work EnvironmentSupportive roles in healthcare, social services, or community agenciesLead roles managing client cases, coordinating services in similar settings
Employer & IndustryHospitals, social service agencies, community organizationsSame as Assistant Case Manager, often with more responsibility
Search & Comparison IntentUnderstanding entry-level or support roles in case managementRoles with more responsibility and client management duties

Assistant Case Managers support Case Managers by handling administrative tasks and initial client contact, while Case Managers take on full responsibility for client assessments, planning, and coordination of services. Both roles are vital in social services and healthcare, but Case Managers typically have more experience and decision-making authority.

Do you need a degree to be a case manager assistant?

A degree is not always required to become a case manager assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may offer on-the-job training or require certifications like CPR or basic healthcare training.

What do assistant case managers do?

Assistant case managers support case managers by helping coordinate client services, gathering information, and maintaining case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. This role requires strong organizational skills and knowledge of social services or healthcare systems.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized expertise, or experience in high-demand industries such as healthcare or legal services. Senior or managerial roles, such as Case Manager Supervisors or Program Directors, tend to have higher salaries, which can exceed $70,000 annually depending on the region and organization. Salary levels also increase with additional skills like data management and case documentation tools.

What are some common challenges Assistant Case Managers face when coordinating services for clients?

Assistant Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and ensuring effective communication between clients, families, and service providers. Balancing administrative tasks with direct client support can be demanding, especially when urgent situations arise. Staying organized and maintaining up-to-date records is crucial, as is developing strong problem-solving skills to address unexpected barriers to client progress.

What is the hardest part of being a case manager?

The hardest part of being an assistant case manager is managing complex cases that require balancing multiple priorities and coordinating with various stakeholders. It can also be emotionally demanding when dealing with clients facing difficult circumstances, requiring strong communication and organizational skills. Staying updated on policies and documentation requirements is essential but challenging in a fast-paced environment.

What is an Assistant Case Manager?

An Assistant Case Manager is a professional who supports case managers in coordinating and providing services to clients, often in healthcare, social work, or legal settings. Their duties typically include gathering client information, helping develop care plans, maintaining records, and communicating with clients and service providers. They play a key role in ensuring that clients receive the necessary support and resources efficiently. Assistant Case Managers work under the supervision of a lead case manager and help manage caseloads by handling administrative and supportive tasks.

What are the key skills and qualifications needed to thrive as an Assistant Case Manager, and why are they important?

To thrive as an Assistant Case Manager, you generally need a background in social work, psychology, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are valuable. Excellent organizational skills, empathy, and strong communication abilities help build rapport with clients and ensure effective coordination. These skills are critical for supporting clients’ needs, maintaining accurate records, and facilitating successful outcomes in social service environments.
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What job categories do people searching Assistant Case Manager jobs look for? The top searched job categories for Assistant Case Manager jobs are:
Assistant Case Manager jobs near you
Infographic showing various Assistant Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,217 per year, or $21.3 per hour.
ASSISTANT CASE MANAGER

ASSISTANT CASE MANAGER

The GEO Group

Chicago, IL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

The GEO Group rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

16th of 41 rated prisons

Job description

Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities
Summary
The Assistant Case Manager provides case management support for a Reentry Service Center, checking in participants and assisting Case Managers, Substance Abuse Counselors, Employment/ Education Coordinators, and Supervising Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.
Primary Duties and Responsibilities
  • Checks-in all participants entering the facility. Complete drug screens according to assigned random schedule for each participant check-in and documents results within GEOTrack.
  • Performs breath analysis on each participant who enters the facility for any purpose, provides a written or computerized result, and documents within GEOTrack/Company database.
  • Completes initial "Starting Point" process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services.
  • Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public.
  • Assists all RSC staff with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
  • Assists in managing a participant caseload using the Principles of Effective Intervention (What works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants' progress or regress in GEOTrack/Company database.
  • Facilitates evidence-based CBT programs and other life skills programs to participants ingroups each week. Documents participants' attendance, participation and progress in GEOTrack/Company database.
  • Develops and monitors the participant's progress relative to their Behavior Change Plan/Parole Board Orders through all phrases of the program.
  • Files, prepares charts, and performs data entry as assigned
  • Responsible for office opening and closing procedures as directed by Supervisor.
  • Performs other duties as assigned.

Qualifications
Minimum Requirements
  • A high school diploma or its equivalent.
  • Must be twenty-one (21) years of age with good customer services skills.
  • College coursework in Human Services or Business discipline preferred
  • Minimum of six months experience in Human Services field with direct participant services preferred.
  • Minimum of six months experience working with under-served populations preferred.
  • Good organizational skills and attention to detail.
  • Solid computer skills and proficiency with MS Word and Excel. Basic database and math skills.
  • Bi-lingual (English/Spanish) skills may be required.
  • Effectively communicate with participants, program staff, corporate management, and agency personnel. Ability to work with public officials.
  • Logically express thoughts in English, in written and verbal form using correct grammar.
  • Ability to interact in a professional manner in both individual and group counseling settings Excellent oral and written communication skills.
  • Ability to work with a team of professionals and have the ability to implement team strategy approaches to work assignments.
  • Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.
Pay
Pay USD $20.00/Hr.
Bonus (if applicable)
$1500.00

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