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Assistant Case Manager Jobs in Frederick, MD (NOW HIRING)

Interfaith Works

Case Manager (Shelter)

Rockville, MD · On-site

$55K - $65K/yr

Position: Case Manager Department: Homeless Services Reports To: Case Management Supervisor ... Housing and Resource Coordination * Assist participants with identifying, obtaining, and ...

Interfaith Works

Case Manager (Shelter)

Rockville, MD · On-site

$55K - $65K/yr

Position: Case Manager Department: Homeless Services Reports To: Case Management Supervisor ... Housing and Resource Coordination * Assist participants with identifying, obtaining, and ...

Interfaith Works

Case Manager (Shelter)

Rockville, MD · On-site

$55K - $65K/yr

Case Management SupervisorEmployment Status: Full-TimeFLSA Status: ExemptWork Arrangement: On ... Assist participants in establishing and prioritizing realistic short- and long-term goals related ...

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... Manage On time shipments with suppliers and assist suppliers with manufacturing challenges

MedStar Health

Case Management Assistant

Olney, MD · On-site

$18.70 - $32.72/hr

The Case Management Assistant (CMA), under general supervision, provides clerical and ... case manager. Customer Service: Proactively aids patients, families, and staff; and provides ...

Legal & General America

Sales Case Manager

Frederick, MD · On-site

$20 - $25.50/hr

Sales Case Manager Job Locations US-MD-Frederick ID 2026-3246 # of Openings Remaining 2 Category ... * Assist in onboarding and training team members on workflows, systems, and best practices.

Xometry

Case Manager III

Gaithersburg, MD · On-site

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... Manage On time shipments with suppliers and assist suppliers with manufacturing challenges

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How much do assistant case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for assistant case manager in Frederick, MD is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.38 per hour, depending on experience, location, and employer.

How to become an assistant case manager with no experience?

To become an assistant case manager with no experience, focus on gaining relevant skills such as communication, organization, and basic knowledge of social services. Entry-level positions often require a high school diploma or equivalent, and obtaining certifications like CPR or basic case management training can improve prospects. Volunteering or internships in social service settings can also provide valuable experience and improve employability.

Is an assistant case manager a stressful job?

Assistant case managers often work in high-pressure environments that require managing multiple clients and documentation, which can lead to stress. The job involves handling sensitive situations, meeting deadlines, and coordinating with various professionals, making organizational skills and emotional resilience important.

What is the difference between Assistant Case Manager vs Case Manager?

AspectAssistant Case ManagerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; certification often preferred
Work EnvironmentSupportive roles in healthcare, social services, or community agenciesLead roles managing client cases, coordinating services in similar settings
Employer & IndustryHospitals, social service agencies, community organizationsSame as Assistant Case Manager, often with more responsibility
Search & Comparison IntentUnderstanding entry-level or support roles in case managementRoles with more responsibility and client management duties

Assistant Case Managers support Case Managers by handling administrative tasks and initial client contact, while Case Managers take on full responsibility for client assessments, planning, and coordination of services. Both roles are vital in social services and healthcare, but Case Managers typically have more experience and decision-making authority.

What type of assistant case manager makes the most money?

Senior or specialized assistant case managers with advanced certifications, extensive experience, or working in high-demand sectors such as healthcare or legal services tend to earn higher salaries. Those who manage complex cases or work in urban areas often have higher compensation compared to entry-level roles or rural positions.

What are some common challenges assistant case managers face when coordinating services for clients?

Assistant Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and ensuring effective communication between clients, families, and service providers. Balancing administrative tasks with direct client support can be demanding, especially when urgent situations arise. Staying organized and maintaining up-to-date records is crucial, as is developing strong problem-solving skills to address unexpected barriers to client progress.

What is an assistant case manager?

An Assistant Case Manager is a professional who supports case managers in coordinating and providing services to clients, often in healthcare, social work, or legal settings. Their duties typically include gathering client information, helping develop care plans, maintaining records, and communicating with clients and service providers. They play a key role in ensuring that clients receive the necessary support and resources efficiently. Assistant Case Managers work under the supervision of a lead case manager and help manage caseloads by handling administrative and supportive tasks.

What are the key skills and qualifications needed to thrive as an assistant case manager?

To thrive as an Assistant Case Manager, you generally need a background in social work, psychology, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are valuable. Excellent organizational skills, empathy, and strong communication abilities help build rapport with clients and ensure effective coordination. These skills are critical for supporting clients’ needs, maintaining accurate records, and facilitating successful outcomes in social service environments.
What are the most commonly searched types of Case Manager jobs in Frederick, MD? The most popular types of Case Manager jobs in Frederick, MD are:
What are popular job titles related to Assistant Case Manager jobs in Frederick, MD? For Assistant Case Manager jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Assistant Case Manager jobs in Frederick, MD look for? The top searched job categories for Assistant Case Manager jobs in Frederick, MD are:
Assistant Case Manager jobs near you
Infographic showing various Assistant Case Manager job openings in Frederick, MD as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,963 per year, or $21.1 per hour.

Case Manager (Shelter)

Interfaith Works

Rockville, MD • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Position: Case Manager
Department: Homeless Services
Reports To: Case Management Supervisor
Employment Status: Full-Time
FLSA Status: Exempt
Work Arrangement: On-Site
Salary Range: $55,000-$65,000 annually
The Case Manager provides housing-focused case management and stabilization services to individuals experiencing homelessness. Using Housing First, trauma-informed, harm-reduction, motivational interviewing, and strengths-based approaches, the Case Manager works collaboratively with program participants to identify barriers, establish goals, access community resources, and obtain and maintain stable housing.
The Case Manager is responsible for a caseload of approximately 25 program participants and is expected to maintain consistent client engagement, timely documentation, and active coordination with internal programs, community providers, and Montgomery County's Continuum of Care and Coordinated Entry System.
This position requires flexibility, sound judgment, strong professional boundaries, and the ability to respond effectively to individuals experiencing behavioral health challenges, housing instability, trauma, and other barriers to stabilization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Engagement and Case Management
  • Establish professional, respectful, and collaborative relationships with program participants using strengths-based, person-centered, trauma-informed, and Housing First approaches.
  • Maintain a caseload of approximately 25 program participants.
  • Meet with assigned program participants at least weekly, or more frequently when clinically or programmatically appropriate.
  • Conduct comprehensive and ongoing assessments of participants' housing needs, strengths, vulnerabilities, disabling conditions, behavioral health needs, history of trauma or domestic violence, income, benefits, and other barriers to stabilization.
  • Work collaboratively with each participant to develop, implement, and regularly update an individualized service plan and housing plan.
  • Assist participants in establishing and prioritizing realistic short- and long-term goals related to housing, income, health, employment, benefits, independent living, and overall stability.
  • Monitor participant progress and adjust interventions and service plans based on changing needs, barriers, and identified goals.
  • Provide immediate intervention, support, and referrals when participants present with urgent or emergency needs.
  • Promote participant choice, self-determination, personal responsibility, and meaningful involvement in the case-planning process.

Housing and Resource Coordination
  • Assist participants with identifying, obtaining, and maintaining safe and appropriate permanent housing.
  • Help participants navigate housing applications, documentation requirements, eligibility processes, landlord communication, and other housing-related activities.
  • Connect participants to appropriate community resources, including:
  • Medical, dental, and behavioral health services
  • Substance-use treatment and recovery supports
  • Employment and vocational services
  • Social Security and public-benefit programs
  • Legal services
  • Transportation resources
  • Life-skills education
  • Food, clothing, and other basic-needs assistance
  • Coordinate services with community providers, landlords, government agencies, health care professionals, and other members of the participant's support network, as authorized.
  • Assist participants with accessing essential appointments and services, including arranging or coordinating transportation when appropriate.
  • Advocate for participants while maintaining professional boundaries and supporting their ability to independently navigate systems and resources.

Coordinated Entry and Interdisciplinary Collaboration
  • Participate consistently in Montgomery County Continuum of Care Coordinated Entry System meetings, case-conferencing calls, trainings, and related activities.
  • Complete required Coordinated Entry assessments, referrals, documentation, and follow-up activities accurately and within established timeframes.
  • Participate in interdisciplinary team meetings to present cases, review participant progress, identify appropriate interventions, and coordinate services.
  • Collaborate with Interfaith Works programs and departments to support continuity of care and effective service delivery.
  • Participate in monthly Case Management and Vocational Services meetings, staff meetings, trainings, supervision sessions, and other organizational activities.
  • Meet with the Case Management Supervisor for regular individual supervision and case consultation.

Documentation and Data Management
  • Maintain accurate, complete, objective, and timely participant records in accordance with Interfaith Works policies, contract requirements, confidentiality standards, and applicable laws.
  • Document all participant contacts, services, referrals, assessments, progress, and significant incidents in the Homeless Management Information System, or HMIS, within required timeframes.
  • Maintain organized electronic and physical participant files, as applicable.
  • Complete required reports, assessments, service plans, housing plans, discharge summaries, incident reports, and other program documentation.
  • Ensure the quality and accuracy of HMIS data and promptly correct identified documentation or data-quality concerns.
  • Protect confidential participant information and follow all privacy, recordkeeping, and information-sharing requirements.

Crisis Intervention and Safety
  • Provide crisis intervention and de-escalation support to participants experiencing acute behavioral health symptoms, interpersonal conflict, or other destabilizing circumstances.
  • Assess immediate safety concerns within the scope of the Case Manager's training and responsibilities.
  • Follow established protocols when a participant expresses suicidal or homicidal thoughts, intent, or other indicators of imminent risk.
  • Contact the Mobile Crisis Team, emergency medical services, law enforcement, supervisory staff, or other emergency resources when warranted.
  • Complete incident reports and related documentation accurately and promptly.
  • Maintain awareness of the program environment and communicate safety, behavioral, or operational concerns to appropriate supervisory staff.

Program and Organizational Responsibilities
  • Work at least one evening per week, based on program needs.
  • Facilitate or co-facilitate a community meeting one evening every other week.
  • Maintain reliable attendance and punctuality and provide appropriate notice of absences or schedule changes.
  • Adhere to Interfaith Works policies, procedures, professional standards, and organizational values.
  • Participate in required training and professional-development activities.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS
Education and Experience
  • Bachelor's degree in social work, psychology, counseling, human services, sociology, public health, or a related behavioral health or human-services field preferred.
  • A combination of relevant education, training, and directly related experience may be considered in place of the preferred degree.
  • Previous experience providing case management, housing navigation, behavioral health, homeless services, crisis intervention, or community-based human services strongly preferred.
  • Experience working with individuals experiencing homelessness, behavioral health conditions, substance-use disorders, trauma, domestic violence, or other significant barriers to stability preferred.

Knowledge, Skills, and Abilities
  • Demonstrated ability to build rapport and maintain professional, respectful, and appropriate relationships with program participants.
  • Knowledge of, or willingness to develop proficiency in, Housing First, trauma-informed care, harm reduction, motivational interviewing, and person-centered service delivery.
  • Knowledge of community resources and public systems related to homelessness, housing, behavioral health, health care, public benefits, employment, and crisis services.
  • Ability to recognize and respond appropriately to behavioral health crises, including potential suicidal or homicidal ideation, in accordance with organizational protocols and the employee's training.
  • Strong assessment, problem-solving, organization, time-management, and case-planning skills.
  • Ability to manage multiple responsibilities, deadlines, participant needs, and documentation requirements effectively.
  • Excellent verbal and written communication skills.
  • Ability to write clear, objective, accurate, and timely case notes and reports.
  • Strong interpersonal skills and the ability to work effectively as part of an interdisciplinary team.
  • Ability to work independently, exercise sound judgment, and seek supervisory guidance when appropriate.
  • Demonstrated cultural humility and the ability to work effectively with individuals from diverse racial, cultural, socioeconomic, religious, gender, and identity backgrounds.
  • Ability to maintain confidentiality and professional boundaries.
  • Proficiency with Microsoft 365, including Outlook, Word, and Excel.
  • Experience using HMIS or a comparable electronic case-management system preferred.
  • Fluency in Spanish or another language commonly spoken by program participants is a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described below are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to communicate verbally and in writing. The employee frequently uses hands and fingers to operate computers, phones, office equipment, and other tools. The employee may be required to stand, walk, sit, bend, and reach with hands and arms.
The employee must occasionally lift or move items weighing up to 25 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus.
The position operates in a residential or community-based homeless-services environment. The employee may encounter individuals experiencing behavioral health symptoms, emotional distress, interpersonal conflict, or other challenging circumstances. The noise level is generally low to moderate but may vary depending on program activity.
BENEFITS
Interfaith Works offers a comprehensive benefits package to eligible employees.
Employees receive 14 paid holidays and 21 days of paid time off. Full-time employees working at least 30 hours per week are eligible for subsidized medical, dental, and vision coverage for themselves and their eligible dependents.
Interfaith Works also provides employer-paid long-term disability insurance, life insurance, and accidental death and dismemberment insurance. Employees may elect additional portable benefits, including short-term disability and critical-illness insurance.
All employees, regardless of full- or part-time status, have access to an Employee Assistance Program at no cost.
ADDITIONAL INFORMATION
This job description is intended to describe the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties or responsibilities associated with the position. Employees may be required to perform other job-related duties as assigned by an authorized supervisor.
The duties and requirements of this position may be modified to reasonably accommodate qualified individuals with disabilities. To perform this position successfully, the employee must possess the knowledge, skills, judgment, and abilities necessary to perform the essential functions of the role.
This job description does not create an employment contract, express or implied. Employment with Interfaith Works is at will, subject to applicable law.
TO APPLY
Interested candidates must submit a resume with their application to be considered. Applicants must apply through our Please send any questions about the application process to .
Interfaith Works is an equal opportunity employer which values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies. We are a drug-free workplace and comply with ADA regulations, as applicable.

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