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Case Management Assistant Jobs in Frederick, MD (NOW HIRING)

MedStar Health

Case Management Assistant

Olney, MD · On-site

$18.70 - $32.72/hr

The Case Management Assistant (CMA), under general supervision, provides clerical and administrative support to the Case Management Department. The job duties are performed in a department or area ...

Interfaith Works

Case Manager (Shelter)

Rockville, MD · On-site

$55K - $65K/yr

Case Management Supervisor Employment Status: Full-Time FLSA Status: Exempt Work Arrangement: On ... Housing and Resource Coordination * Assist participants with identifying, obtaining, and ...

Interfaith Works

Case Manager (Shelter)

Rockville, MD

$55K - $65K/yr

Case Management Supervisor Employment Status: Full-Time FLSA Status: Exempt Work Arrangement: On ... Housing and Resource Coordination * Assist participants with identifying, obtaining, and ...

Interfaith Works

Case Manager (Shelter)

Rockville, MD · On-site

$55K - $65K/yr

Case Management SupervisorEmployment Status: Full-TimeFLSA Status: ExemptWork Arrangement: On ... Assist participants in establishing and prioritizing realistic short- and long-term goals related ...

HORIZON GOODWILL

Vocational Case Manager

Hagerstown, MD · On-site

$17.75/hr

... case management, facilitation of employment and career plans and provision of on-the-job and off ... Provide post-employment support and assist clients to identify and utilize natural support systems.

Legal & General America

Sales Case Manager

Frederick, MD · On-site

$20 - $25.50/hr

Responsibilities 1. End-to-End Case Management Own the full lifecycle of Direct to Consumer (D2C ... * Assist in onboarding and training team members on workflows, systems, and best practices.

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... Manage On time shipments with suppliers and assist suppliers with manufacturing challenges

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Case Management Assistant information

See Frederick, MD salary details

$13

$21

$29

How much do case management assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for case management assistant in Frederick, MD is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Frederick, MD? The most popular types of Case Management jobs in Frederick, MD are:
What job categories do people searching Case Management Assistant jobs in Frederick, MD look for? The top searched job categories for Case Management Assistant jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Case Management Assistant jobs? Cities near Frederick, MD with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Frederick, MD as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $43,963 per year, or $21.1 per hour.

Case Management Assistant

MedStar Health

Olney, MD • On-site

$18.70 - $32.72/hr

Part-time

Posted 6 days ago

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

About the Job
General Summary of Position
MedStar Health is looking for a Case Management Assistant to join our team at MedStar Montgomery Medical Center!
The Case Management Assistant (CMA), under general supervision, provides clerical and administrative support to the Case Management Department. The job duties are performed in a department or area where services are not related to providing direct patient care. Under the direction of the Director of Patient Care Transitions, performs multiple activities that support the movement and transitions of patients out of the inpatient hospital setting. Assists in the administration of Case Management functions to include, but not limited to follow-up with third party payers for the appeal status, assists with arranging the patient transportation, delivers Medicare Important Message letters, and other duties to assist the Case Management team. Maintains a high degree of confidentiality with sensitive patient information. The CMA will assist Director of Patient Care Transitions with clinical, financial, and other reports pertaining to quality patient care.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
  • Performs clerical/administrative tasks to support the patient-focused, efficient functioning of the department. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.

  • Follow-up with payors on pending appeal letters. Assist CMs with submitting necessary paperwork to CBO such as CCRF, Denial, Appeal letters. Faxing referral information to facilities. Assist with arranging transportation for patients to facilitate timely. Assist with Medicare Important Message letters delivery. Answer the telephonic patient inquiries when regular administrative assistant is off

  • Assist CM team with admit status changes and communicating level of care and other changes with admission staff. Assists with arranging medications from MedStar Montgomery Medical Center's outpatient pharmacy as directed by case manager. Customer Service: Proactively aids patients, families, and staff; and provides responses to queries. Greets and receives patients in a professional courteous manner. Answers, screens, and responds to all telephone calls. Provides accurate information and referral services.

  • Maintains current knowledge, certification, and licensure. Maintains knowledge of current best practices and industry standards in security, telecommunications, and first impressions. Identifies learning needs and participates in training and development activities. Attends hospital sponsored training programs as required by the department. Completes all mandatory requirements within allotted timeframe for completion.

  • Works effectively within and between departments.

Qualifications:
  • High School Diploma or GED.

  • 1 year of healthcare experience preferred.

  • Associate's degree preferred.

This position has a hiring range of
USD $18.70 - USD $32.72 /Hr.

What Medstar Health employees say

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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