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Case Management Assistant Jobs in Baltimore, MD (NOW HIRING)

MedStar Health

Case Management Assistant

Olney, MD · On-site

$18.70 - $32.72/hr

The Case Management Assistant (CMA), under general supervision, provides clerical and administrative support to the Case Management Department. The job duties are performed in a department or area ...

CAN

Director of Case Management

Catonsville, MD · On-site

$80K/yr

This position will supervise the Case Managers at the Westside Men's Shelter. This position will ... Works in conjunction with Shelter Manager and Assistant Manager in shelter matters regarding ...

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Case Management Assistant information

See Baltimore, MD salary details

$13

$21

$29

How much do case management assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for case management assistant in Baltimore, MD is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Baltimore, MD? The most popular types of Case Management jobs in Baltimore, MD are:
What are popular job titles related to Case Management Assistant jobs in Baltimore, MD? For Case Management Assistant jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Baltimore, MD look for? The top searched job categories for Case Management Assistant jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Case Management Assistant jobs? Cities near Baltimore, MD with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $43,935 per year, or $21.1 per hour.

Case Management Assistant

Encompass Health

Bowie, MD

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 422 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

Case Management Assistant Career Opportunity


Recognized for your desire to be a Case Management Assistant
Are you in pursuit of a career that aligns with your personal values and offers room for professional growth? Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients. This opportunity brings your work closer to both home and heart, allowing you to play a vital part in the orchestration of Case Management operations.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Management Assistant you always wanted to be

  • Coordinate and facilitate Team Conference meetings.
  • Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
  • Effectively coordinate communication of daily Case Management Assignment updates.
  • Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
  • Gather Quality Improvement and department Performance Improvement data.
  • Assist with collection of Key Care Indicators and clinical outcomes data.
  • Assist in regulatory and joint commission survey preparedness activities.

Qualifications

  • High school diploma or equivalent preferred.
  • Proficiency in Microsoft Office products.
  • Strong typing skills with speed and accuracy.
  • Knowledge of medical terminology (preferred).
  • Experience with insurance/payor systems (preferred).
  • Good visual acuity and communication skills.
  • Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
  • Availability during religious/legal holidays as scheduled.
The Encompass Health Way 

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. 

What Encompass Health employees say

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

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