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How much do case management assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for case management assistant in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What jobs make $3,000 a month without a degree?

A Case Management Assistant typically earns less than $3,000 monthly, but some entry-level roles in sales, customer service, or administrative support can reach or exceed this income without a degree, especially with experience or certifications. Skilled trades like plumbing or HVAC, or roles in transportation and delivery services, may also offer earnings around this level without requiring a college degree.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

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What cities are hiring for Case Management Assistant jobs? Cities with the most Case Management Assistant job openings:
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Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,217 per year, or $21.3 per hour.
Case Management Assistant

Case Management Assistant

Cornerstones of Care

Kansas City, MO • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Position: Case Management Assistant
Salary: $17.00 - $21.00 hourly
Decription:
The Case Management Assistant will work under the direction of a Case Management Supervisor and will work as part of a case management unit, alongside Case Managers. The Case Management Assistant is responsible for administrative assistance, including maintaining client records, data entry, prepares mailings, coordinates meetings and events, and generates reports as needed for the individual case management units. The Case Management Assistant will have expertise in Microsoft Office Programs, specifically MS Word and MS Excel. The Case Management Assistant will have the ability to work independently and take initiative in supporting case management functions within a designated unit.
Duties and Accountabilities:
  1. Organizes and maintains unit files including client records, insuring compliance with Children's Division, COA, and other governing directives.
  2. Prepares case files for closure and return to the Children's Division according to governing directives.
  3. Review case files to ensure required documentation is present in files and provide findings to the unit supervisor on a regular basis.
  4. Prepares outgoing mail and correspondence, including email and faxes for individual units and unit supervisors including, but not limited to: Court notification, FST/PPRT notification, Adoption Planning Conference notification, Missing Parent Search letters, etc.
  5. Coordinates and arranges meetings, reserves facilities, provides on-site support.
  6. Track and monitor the completion of key case management functions, including but not limited to: FSTs, PPRTs, Adoption Planning Conferences, Court Hearings, Daycare authorizations, IV-E Re-determinations, etc.
  7. Compile and distribute quality assurance and outcome reports based on completed reviews.
  8. Completes data entry of designated items into Children's Division and COC client management systems.
  9. Orders, receives and maintains office supplies and equipment as a back up to other program staff.
  10. Attends unit meetings and participates actively in the planning and improving of unit operations.
  11. Pick up and distribute mail to unit staff.
  12. Assists in other administrative functions as designated by the unit supervisor or other management staff.
Qualifications
Education and Experience:
Two years of administrative, clerical or quality assurance experience and demonstrated proficiency in Microsoft Word and Excel is required.
A Bachelor’s degree in social work or other human service field and experience working with children/families is preferred. Current Driver's license, good driving record and vehicle insurance. Language Skills: Ability to read and interpret written material. Ability to write letters and memoranda. Ability to speak effectively. Must possess, or be willing to attain CPR, First Aid, and Safe Crisis Management (SCM) Training (with sufficient passing score) within 2 weeks of hire date.
BENEFITS: Cornerstones of Care offers full-time employees a competitive benefits package, including: medical/dental/vision coverage; prescription coverage; accident insurance; short-term disability; health savings account (HSA); flexible spending account (FSA); paid time off; retirement (401K); and Public Service Loan Forgiveness. To view a detailed Summary of Benefits please visit our website at www.cornerstonesofcare.org and under the heading “About Us” click on “Join Our Team.”
HOW TO APPLY: Please complete an online application at www.cornerstonesofcare.org
CORNERSTONES OF CARE’S ORGANIZATIONAL COMMITMENTS:
Nonviolence-helping to build safety skills and a commitment to higher purpose
Emotional Intelligence-helping to teach emotional management skills
Social Learning-helping to build cognitive skills
Open Communication-helping to overcome barriers to healthy communication, learn conflict management
Democracy-helping to create civic skills of self-control, self-discipline, and administration of healthy authority
Social Responsibility-helping to rebuild social connection skills, establish healthy attachment relationships
Growth and Change-helping to work through loss and prepare for the future
Questions?
Please contact: Cornerstones of Care, Human Resources Department
8150 Wornall Road, Kansas City, MO 64114
Phone: (816) 507-2735 Fax: (816) 508-1757
Like us on Facebook at: https://www.facebook.com/cornerstonescareers
Cornerstones of Care is an
Equal Opportunity Employer

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