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Case Management Administrative Assistant information

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How much do case management administrative assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case management administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a case management administrative assistant do?

A Case Management Administrative Assistant provides support to case managers and social work teams by handling administrative tasks such as scheduling appointments, maintaining client records, preparing reports, and facilitating communication between clients and service providers. They help ensure that case files are organized and up-to-date, and may also assist with data entry, billing, and correspondence. Their role is essential in helping case managers focus on client care by taking care of the behind-the-scenes work that keeps the office running smoothly.

What are the key skills and qualifications needed to thrive as a case management administrative assistant, and why are they important?

To thrive as a Case Management Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative procedures, usually supported by a high school diploma or equivalent. Familiarity with case management software, electronic health records, and office productivity tools like Microsoft Office is typically required. Excellent communication, multitasking, and interpersonal skills help you coordinate effectively with case managers, clients, and other stakeholders. These skills ensure efficient case processing, accurate documentation, and smooth support of case management operations.

What are some common challenges faced by case management administrative assistants, and how can applicants prepare for them?

Case Management Administrative Assistants often juggle multiple tasks simultaneously, such as managing sensitive client information, scheduling appointments, and coordinating communications between case managers and clients. A common challenge is maintaining strict confidentiality while keeping organized records and meeting tight deadlines. Applicants can prepare by developing strong organizational skills, learning to prioritize tasks effectively, and becoming proficient with office software and database systems commonly used in case management environments. Building solid communication and teamwork abilities will also help, as this role frequently involves collaborating with case managers, clients, and external agencies.

What is the difference between Case Management Administrative Assistant vs Medical Office Administrative Assistant?

AspectCase Management Administrative AssistantMedical Office Administrative Assistant
CredentialsHigh school diploma; some roles may require certification in case management or healthcare administrationHigh school diploma; certification in medical office administration often preferred
Work EnvironmentHospitals, clinics, social service agencies, healthcare organizationsDoctor's offices, clinics, outpatient facilities, healthcare administrative offices
Employer & Industry UsageHealthcare providers, social services, insurance companiesMedical practices, outpatient clinics, healthcare facilities
Common Search & Comparison IntentYesYes

While both roles support healthcare operations, a Case Management Administrative Assistant focuses on coordinating patient care and social services, often involving case documentation and client interaction. A Medical Office Administrative Assistant primarily handles administrative tasks like scheduling, billing, and patient records in a clinical setting. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Case Management Administrative Assistant jobs?

Cities with the most Case Management Administrative Assistant job openings:

What states have the most Case Management Administrative Assistant jobs?

States with the most job openings for Case Management Administrative Assistant jobs include:

What are popular job titles related to Case Management Administrative Assistant jobs?

For Case Management Administrative Assistant jobs, the most frequently searched job titles are:

Case Management Administrative Assistant jobs near you
Infographic showing various Case Management Administrative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Case Management Administrative Assistant (24291)

Carrollton, TX • On-site

Cantex Continuing Care Network
Hospitals • 1 - 5K employees
Learn more about Cantex Continuing Care Networkexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Cantex Continuing Care Network rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Location: Remote
Schedule: Full-time, (Tuesday to Saturday)
Reports to: Manager of Regional Case Management
What We Offer You
• Competitive pay
• Performance-based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits
Job Summary
The Case Management Administrative Assistant (also known as a Healthcare Authorization Specialist or Medical Records & Authorization Coordinator) provides essential administrative and operational support to the Regional Case Management team. This remote healthcare administrative role plays a critical part in ensuring timely authorization management, accurate documentation, and seamless communication between facilities, Managed Care Organizations (MCOs), and Case Managers.
This position supports the authorization workflow for patients in Skilled Nursing Facility (SNF) settings and is ideal for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment where accuracy and timeliness directly impact patient care and facility operations.
Qualifications
• High school diploma or equivalent required
• Two (2) years of hospital or healthcare experience preferred
• Medical Assistant certification preferred
• Proficient with EMR systems
• Proficient with Excel, Microsoft Office, and Adobe PDF
• Strong organizational skills with the ability to meet strict deadlines
• Ability to perform effectively in a fast-paced environment
• Excellent written and verbal communication skills
Essential Functions
• Verify active authorizations and communicate status updates to facilities and assigned Case Managers
• Track concurrent authorization due dates and ensure timely submission
• Build complete concurrent review packets for MCO submission, including:
- Authorization number
- Face sheet
- Insurance information
- Medical records
- PT/OT/ST documentation
• Submit clinical packets and reports to MCOs via fax or electronic portals
• Upload confirmation pages or submission receipts into the EMR
• Monitor and track concurrent authorization reviews for extension requests
• Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers
• Assist Case Managers and facilities with active authorizations, denials, and appeals
• Follow up on inactive authorizations for patients who remain admitted
• Maintain accurate documentation and ensure timely distribution of required materials
• Perform other duties as assigned
Please visit cantexcc.com for more information about our organization.
We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.

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