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Case Aide Administrative Assistant Jobs (NOW HIRING)

onehopeunited

Case Aide

Effingham, IL · On-site

$15.50 - $21/hr

IPS Case Aides support the streamlining of intake procedures, internal and external Continuous ... One year administrative assistant experience with Excellent written and verbal communication skills.

One Hope United

Case Aide

Effingham, IL · On-site

$15.50 - $21/hr

IPS Case Aides support the streamlining of intake procedures, internal and external Continuous ... One year administrative assistant experience with Excellent written and verbal communication skills.

Washington County (MN)

Case Aide

Stillwater, MN · On-site

$25.51 - $34.76/hr

The Licensing Unit Case Aide provides administrative and ongoing support to Child Care Licensing ... and Assist with budget process as requested. Perform other duties as assigned. WORK ENVIRONMENT ...

Good Shepherd Services

Case Aide

Bronx, NY · Hybrid

$17.50 - $23.75/hr

They provide administrative support to clients and their families, as well as help prepare and ... Work with a dynamic team of professionals in a progressive Foster Care program. * Assist the Case ...

Good Shepherd Services

Case Aide

Bronx, NY · Hybrid

$17.50 - $23.75/hr

They provide administrative support to clients and their families, as well as help prepare and ... Work with a dynamic team of professionals in a progressive Foster Care program. * Assist the Case ...

Good Shepherd Services

Case Aide

Bronx, NY · On-site

$17.50 - $23.75/hr

They provide administrative support to clients and their families, as well as help prepare and ... Work with a dynamic team of professionals in a progressive Foster Care program. * Assist the Case ...

Rising Ground, Inc.

Case Aide

Manhattan, NY · On-site

$46K/yr

Overview Case Aide performs various supportive activities for casework services in support of the ... Accompany children to service providers. * Assist with office administrative tasks including ...

Washington County, MN

Case Aide

MN · On-site

$25.51 - $34.76/hr

The Licensing Unit Case Aide provides administrative and ongoing support to Child Care Licensing ... • Assist with budget process as requested. Perform other duties as assigned. WORK ENVIRONMENT ...

Thomas Allen

Case Aide - St. Louis County

Duluth, MN · On-site

$17.50 - $18.75/hr

At least 1 year of post-secondary education OR administrative assistant, office/clerical work experience, case aide or closely related experience Preferred Qualifications: * Experience with Microsoft ...

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Case Aide Administrative Assistant information

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How much do case aide administrative assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for case aide administrative assistant in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What is a case aide administrative assistant?

Case Aide Administrative Assistants are support professionals who help social workers, case managers, or other human services staff with administrative and clerical tasks. Their responsibilities often include organizing case files, scheduling appointments, managing correspondence, and assisting with documentation. They play a crucial role in ensuring that the case management process runs smoothly and efficiently, allowing caseworkers to focus more on direct client services. These assistants may work in settings such as social service agencies, healthcare organizations, or government departments.

What are some common challenges faced by case aide administrative assistants, and how can they be addressed?

Case Aide Administrative Assistants often juggle multiple priorities, such as managing sensitive client information, supporting caseworkers, and handling administrative tasks like scheduling and documentation. Balancing confidentiality with efficient communication can be challenging, especially in fast-paced environments. Staying organized, using effective time management strategies, and leveraging case management software can help address these challenges. Additionally, clear communication with team members ensures tasks are completed accurately and client needs are met promptly.

What are the key skills and qualifications needed to thrive as a case aide administrative assistant, and why are they important?

To thrive as a Case Aide Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with case management software, Microsoft Office Suite, and electronic filing systems is commonly required. Excellent communication, problem-solving abilities, and the ability to handle sensitive information with discretion are crucial soft skills in this position. These competencies ensure efficient support for case managers, accurate record-keeping, and smooth workflow within social services or administrative environments.

What is the difference between Case Aide Administrative Assistant vs Case Aide?

AspectCase AideAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; administrative or office certifications optional
Work EnvironmentSocial service agencies, healthcare, or government settingsOffice settings across various industries, including healthcare, legal, and nonprofit
Employer & Industry UsageUsed in social services, community programs, and public agenciesCommon across multiple industries for clerical support
Search & Comparison IntentPeople comparing social service roles with administrative support rolesIndividuals seeking clerical or administrative support positions

In summary, a Case Aide typically works in social service environments providing direct support to clients, while an Administrative Assistant offers clerical support across various industries. Both roles require strong organizational skills, but their work settings and primary responsibilities differ.

What cities are hiring for Case Aide Administrative Assistant jobs?

Cities with the most Case Aide Administrative Assistant job openings:

What states have the most Case Aide Administrative Assistant jobs?

States with the most job openings for Case Aide Administrative Assistant jobs include:

What are popular job titles related to Case Aide Administrative Assistant jobs?

For Case Aide Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Case Aide Administrative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,474 per year, or $19.9 per hour.

Case Aide

Effingham, IL • On-site

onehopeunited
See more jobs at onehopeunitedexternal

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Summary
Under the assigned supervisor, Case Aides are responsible for assisting Intensive Placement Stabilization (IPS) case managers and clinicians in the preparation and maintenance of client case files to ensure they receive the comprehensive care outlined by the IPS case manager and Clinician team. The role of Case Aides extends from supporting IPS Case Managers and IPS Therapists with a variety of administrative tasks. They collaborate with Intensive Placement Stabilization (IPS) case managers and clinicians to ensure that their client's digital tracking, files, and paperwork are aligned and meet expectations per the Department of Children and Family Services (DCFS) contractual obligations. IPS Case Aides support the streamlining of intake procedures, internal and external Continuous Quality Improvement (CQI), Counsel of Accreditation (COA), and DCFS contract reviews. IPS Case Aides are required to use independence (or work under the direction of a supervisor) when performing
job tasks/providing services. IPS Case Aides are expected to actively participate in a variety of cross functional teams, training, and performance improvement initiatives.
Responsibilities
  • Reports to the Child Abuse Hotline as directed by the Mandated Reporter Act
  • Will provide exceptional customer service to parents, foster caregivers, referring case agencies, and other team members
  • Conducts frequent regional and all-state in-person and virtual team meetings with staff, referring case agency and community partners
  • Participates in frequent agency management meetings and work groups
  • Will Maintain discretion, as they are entrusted with a client's personal information and knowledge of their unique situation. This confidentiality extends to ensuring client data is secure
  • Reports any exposure to communicable diseases
  • Submits expense vouchers, renewed driver's licenses, and automobile insurance coverage on the due date
  • Support the creation and maintenance of programmatic information in Microsoft Teams and on the SharePoint site
  • Will assist with updating client demographic and other data in the IPS database
  • Will ensure weekly filing of all IPS, Mentoring, and FPSS documents in client files
  • Direct paperwork to client files and archive files according to predetermined storage procedure with AOA and direct supervisor
  • Create client files and paperwork packets to be used for client meetings by IPS case managers and clinicians

Qualification
Education:
  • GED High School diploma preferred

Experience:
  • One year administrative assistant experience with Excellent written and verbal communication skills. Proficient in all Microsoft, Excel, and Adobe Office applications or equivalent combination of education or experience, preferred.

Other:
  • Reliable transportation, valid driver's license, and acceptable driving record with OHU required levels of coverage for auto insurance Parenting training are appreciated but not required.

Required Skills
  1. Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills, as necessary
  2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule Form.
  3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  4. Ability to write routine reports and verbally communicate in a clear manner
  5. Ability to speak effectively before groups or individuals
  6. Ability to exercise discretion and ensure confidentiality Excellent written and oral communication, with the ability to document in a clear, concise manner
  7. Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
  8. Intermediate data entry skills
  9. Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team
  10. Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner
  11. Ability to exercise discretion and ensure confidentiality

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if needed; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on an assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional areas. Occasionally, travel is outside the local area and overnight.
We Invest in You!
  • Tuition assistance up to $2500 per year
  • Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
  • Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
  • Agency paid life up to $50K based on salary
  • Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
  • Voluntary Legal Plans
  • Agency paid long term after 1 year of employment
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours available in some locations
  • A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
  • 800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida
  • Fiscally stable, $70 Million agency-- strong since 1895
  • Energetic leadership and a rich community of support
  • One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.

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