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Case Management Administrative Assistant Jobs (NOW HIRING)

Vertisystem Inc

Administrative Assistant

Boston, MA · On-site

$19.50 - $26.25/hr

Legal Administrative Assistant Location: Boston, MA Position Summary: We are seeking an organized ... This role involves managing communications, coordinating case assignments, handling legal ...

A-Team Solutions

ADMINISTRATIVE ASSISTANT FT

Phoenix, AZ · On-site

$65K/yr

Document case management activities and communications within eCase and related systems. * Schedule appointments and coordinate care with medical, dental, behavioral health, and military treatment ...

Caresoft Inc.

Administrative Assistant

Tallahassee, FL · On-site

$17 - $23/hr

In case if you are not available or interested at this time, a reference would be highly ... DOH-CMS-Administrative Asst - Support Plan Operations Manager - Could become temp to hire ...

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Case Management Administrative Assistant information

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How much do case management administrative assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case management administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a case management administrative assistant do?

A Case Management Administrative Assistant provides support to case managers and social work teams by handling administrative tasks such as scheduling appointments, maintaining client records, preparing reports, and facilitating communication between clients and service providers. They help ensure that case files are organized and up-to-date, and may also assist with data entry, billing, and correspondence. Their role is essential in helping case managers focus on client care by taking care of the behind-the-scenes work that keeps the office running smoothly.

What are the key skills and qualifications needed to thrive as a case management administrative assistant, and why are they important?

To thrive as a Case Management Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative procedures, usually supported by a high school diploma or equivalent. Familiarity with case management software, electronic health records, and office productivity tools like Microsoft Office is typically required. Excellent communication, multitasking, and interpersonal skills help you coordinate effectively with case managers, clients, and other stakeholders. These skills ensure efficient case processing, accurate documentation, and smooth support of case management operations.

What are some common challenges faced by case management administrative assistants, and how can applicants prepare for them?

Case Management Administrative Assistants often juggle multiple tasks simultaneously, such as managing sensitive client information, scheduling appointments, and coordinating communications between case managers and clients. A common challenge is maintaining strict confidentiality while keeping organized records and meeting tight deadlines. Applicants can prepare by developing strong organizational skills, learning to prioritize tasks effectively, and becoming proficient with office software and database systems commonly used in case management environments. Building solid communication and teamwork abilities will also help, as this role frequently involves collaborating with case managers, clients, and external agencies.

What is the difference between Case Management Administrative Assistant vs Medical Office Administrative Assistant?

AspectCase Management Administrative AssistantMedical Office Administrative Assistant
CredentialsHigh school diploma; some roles may require certification in case management or healthcare administrationHigh school diploma; certification in medical office administration often preferred
Work EnvironmentHospitals, clinics, social service agencies, healthcare organizationsDoctor's offices, clinics, outpatient facilities, healthcare administrative offices
Employer & Industry UsageHealthcare providers, social services, insurance companiesMedical practices, outpatient clinics, healthcare facilities
Common Search & Comparison IntentYesYes

While both roles support healthcare operations, a Case Management Administrative Assistant focuses on coordinating patient care and social services, often involving case documentation and client interaction. A Medical Office Administrative Assistant primarily handles administrative tasks like scheduling, billing, and patient records in a clinical setting. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Case Management Administrative Assistant jobs?

Cities with the most Case Management Administrative Assistant job openings:

What states have the most Case Management Administrative Assistant jobs?

States with the most job openings for Case Management Administrative Assistant jobs include:

What are popular job titles related to Case Management Administrative Assistant jobs?

For Case Management Administrative Assistant jobs, the most frequently searched job titles are:

Case Management Administrative Assistant jobs near you
Infographic showing various Case Management Administrative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Quality Management Administrative Assistant

Whiteriver, AZ • On-site

Apache Behavioral Health Services, Inc.
11 - 50 employees
Learn more about Apache Behavioral Health Services, Inc.external

$16.25 - $21.75/hr

Full-time

Re-posted 14 days ago

Job description

Description
POSITION: QUALITY MANAGEMENT ADMINISTRATIVE ASSISTANT
CLASSIFICATION CODE: NON-EXEMPT FULL TIME
DEPARTMENT: QUALITY MANAGEMENT
REPORTS TO: QUALITY MANAGEMENT ADMINISTRATOR
STATEMENT OF JOB: The Administrative assistant enhances the effectiveness of the ABHS clinic by providing information and support in a well-organized and timely manner. Reporting directly to the Quality Management Administrator, the Administrative Assistant provides administrative support for clinic operations. This position is responsible for proactively providing a broad array of clerical and administrative support as assigned by supervisor and or other management staff. This position coordinates and organizes department appointments, meetings, and events to facilitate smooth running of the department. The Administrative Assistant ensures that Quality Management department phones are answered in a timely, professional manner, coordinates scheduling for employees and assists in scheduling vendors, and assists Quality Management Administrator, Quality Management Program Manager, Quality Management Training Coordinator, Quality Management Grants and Data Coordinator, Assistant Clinical Directors, and Clinical Director as needed.
DUTIES AND RESPONSIBILITIES:
  • Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
  • Answer incoming calls and assume other administrative duties.
  • Manage workflow by ensuring administrative tasks are completed daily and deadlines met.
  • Generate memos, emails, and reports as needed.
  • Ensure maintenance of office equipment, including printers, copiers, and fax machines.
  • Maintain office supplies by checking inventory and order items.
  • Respond to questions and requests for information.
  • Adheres to ABHS vehicle policies and maintains appropriate vehicle utilization records.
  • Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics.
  • Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect.
  • Participation in all required ABHS training.
  • Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance.
  • Performs other duties as assigned by supervisor.
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

MINIMUM QUALIFICATIONS:
  • Possession of a high school diploma or equivalent; personal experiences in mental health/human services or related field preferred; experience working with Native Americans preferred.
  • Effective written and oral communication skills; ability to speak the Apache language preferred.
  • Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines.
  • Interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors.
  • MS Office familiarity and ability to correctly operate copy machine and fax.
  • Valid Arizona Driver's License and reliable transportation.
  • Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance, drug testing and background check.

**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).

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