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Case Management Assistant Jobs in Chicago, IL (NOW HIRING)

Clarvida - Illinois

Case Management Supervisor

Grayslake, IL · On-site

$19.50 - $25/hr

This role primarily provides supervision, but also carries a caseload when needed to assist the team. This role works an on-call rotation, providing support to case managers on evenings and weekends.

Clarvida - Illinois

Case Management Supervisor

Grayslake, IL · On-site

$19.50 - $25/hr

This role primarily provides supervision, but also carries a caseload when needed to assist the team. This role works an on-call rotation, providing support to case managers on evenings and weekends.

Clarvida

Case Management Supervisor

Grayslake, IL

$19.50 - $25/hr

This role primarily provides supervision, but also carries a caseload when needed to assist the team. This role works an on-call rotation, providing support to case managers on evenings and weekends.

Resilience

Case Management Specialist

Chicago, IL · On-site

$53K - $55K/yr

Case Management Specialist Department: Crisis Services Reports To: Director of Crisis Services ... * Assist the Advocacy Volunteer Supervisor and Director of Crisis Services with portions of the ...

Resilience

Case Management Specialist

Chicago, IL · On-site

Salary: $53,000 - $55,000 per year Case Management Specialist Department: Crisis Services Reports ... * Assist the Advocacy Volunteer Supervisor and Director of Crisis Services with portions of the ...

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$49K - $51K/yr

Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$49K - $51K/yr

Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$20.75 - $26.75/hr

Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

TCA Health Inc.

SNAP Case Manager

Chicago, IL · On-site

$22 - $24.50/hr

... * Assist with monthly placement assignments of eligible participants. Interviewing skills and knowledge of employment guidelines a plus. Knowledge of standard business practice and management is ...

TCA Health Inc.

SNAP Case Manager

Chicago, IL · On-site

$22 - $24.50/hr

... * Assist with monthly placement assignments of eligible participants. Interviewing skills and knowledge of employment guidelines a plus. Knowledge of standard business practice and management is ...

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Case Management Assistant information

See Chicago, IL salary details

$13

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How much do case management assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for case management assistant in Chicago, IL is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Chicago, IL? The most popular types of Case Management jobs in Chicago, IL are:
What are popular job titles related to Case Management Assistant jobs in Chicago, IL? For Case Management Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Chicago, IL look for? The top searched job categories for Case Management Assistant jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Case Management Assistant jobs? Cities near Chicago, IL with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $45,586 per year, or $21.9 per hour.

Case Management Clerical Coordinator

Vista Health System

Waukegan, IL • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 8 days ago

Job description

Full Time

Day Shift

Job Summary

The Case Management Assistant provides administrative and operational support to the Director of Case Management and Nurse Case Managers to ensure the department functions in a highly organized, productive, efficient, and quality-driven manner. This role is essential in supporting daily workflow, documentation, communication, and compliance activities within the Case Management Department.

Essential Duties and Responsibilities

  • Demonstrates commitment to the Community Cares Program and consistently applies the AIDET communication model.

  • Upholds organizational Standards of Behavior including professionalism, communication, privacy, safety awareness, responsiveness, and service recovery.

  • Complies with organizational, departmental, and regulatory policies and standards.

  • Participates in staff meetings, training, and educational activities.

  • Assists with daily assignments for Case Managers.

  • Retrieves insurance calls from voicemail, records, and forwards to the appropriate Case Manager (minimum every 2 hours).

  • Works daily on unbilled reports.

  • Performs HSI census daily.

  • Enters discharged cases into QRM, including discharge disposition, date, referrals, and related data.

  • Files worksheets alphabetically and by date.

  • Enters avoidable days and Physician Advisor referrals into QRM.

  • Faxes referral information as directed.

  • Creates on-call schedules for Case Managers and distributes rosters.

  • Processes HSI requests for retro records and forwards to HIM.

  • Obtains and forwards medical records for appeals to HER.

  • Monitors mail for RAC correspondence and alerts Director immediately.

  • Maintains referral files and VistaNet referral information.

  • Performs periodic purging of paper files and sets up new files.

  • Answers ASCOM phones when Case Managers are unavailable.

  • Takes minutes and assists with agenda preparation for UR Committee meetings.

  • Logs Opportunity Letters.

  • Orders departmental supplies.

  • Provides additional support to Risk Management as needed.

  • Performs additional duties to support departmental efficiency and organization.

Supervision Exercised

  • None

Internal & External Interactions

  • Internal: Regular interaction with all levels of hospital staff

  • External: None

Working Conditions & Physical Requirements

  • Primarily sedentary work with occasional walking, standing, bending, squatting, kneeling, twisting, and lifting/carrying up to 50 lbs.

  • Must be able to see with corrective eyewear and hear with assistance if needed.

  • May be exposed to infectious or contagious diseases.

  • May have contact with patients under various circumstances.

  • Must be able to handle emergency or crisis situations.

  • May be required to work irregular hours and wear protective equipment.

  • Bloodborne Pathogen Exposure: No daily exposure; periodic exposure possible.

Minimum Qualifications

Education:

  • High School Diploma required

  • Associate's Degree preferred

Experience:

  • Minimum of 2 years of office secretary or customer service experience

  • Prior healthcare experience preferred

Skills & Abilities:

  • Strong organizational and prioritization skills

  • Excellent communication and interpersonal skills

  • Analytical and problem-solving abilities

  • Ability to multitask in a fast-paced environment

  • Proficient in basic computer applications and data entry

Patient/Customer Population Served

  • All age groups (Neonatal, Pediatric, Adolescent, Adult, Geriatric)

Certification/Licensure

  • Not required

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