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Case Management Assistant Jobs in DeKalb, IL (NOW HIRING)

Recovery Centers of America

Case Manager

Saint Charles, IL

$19.25 - $24.75/hr

The Case Manager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment ...

Recovery Centers of America

Case Manager

Saint Charles, IL · On-site

$19.50 - $25.25/hr

The Case Manager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment ...

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How much do case management assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management assistant in DeKalb, IL is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.09 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in DeKalb, IL?

The most popular types of Case Management jobs in DeKalb, IL are:

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The top searched job categories for Case Management Assistant jobs in DeKalb, IL are:

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Cities near DeKalb, IL with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in DeKalb, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,399 per year, or $20.9 per hour.

Administrative Assistant - Medical/Case Management Support

NK Consultancy LLC

Geneva, IL • Remote

$17.50 - $23.75/hr

Full-time

Posted 10 days ago

Job description

Please note You Must live in or near-by Geneva, IL***
A growing healthcare organization specializing in workers' compensation case management is hiring an Administrative Assistant to support daily operations. This is a behind-the-scenes role for someone organized, dependable, and genuinely motivated by helping injured workers get the care they need to return to work.

What You'll Do

  • Process and manage medical records and time-sensitive documents

  • Draft professional correspondence — emails, letters, faxes, forms

  • Handle data entry into the case management system (new referrals, user profiles, provider info)

  • Monitor multiple inboxes and route requests (new file setups, print/mail, contractor submissions)

  • Answer and direct calls professionally

  • Coordinate meetings, travel, and office logistics

  • Assist with billing/invoicing review and payment processing

  • Manage subpoena and medical records requests with discretion

  • Set up new hires in the system (profiles, badges, business cards)

  • Support cross-training into additional responsibilities as you grow in the role

What We're Looking For

  • Highly organized, detail-oriented multitasker

  • Self-starter who's comfortable working independently in a remote setting

  • Strong written and verbal communication skills

  • Proficient in Microsoft Office and general office technology

  • Professional, trustworthy, and open to feedback

  • Prior experience in medical/healthcare administrative support a plus

Details

  • Full-time, remote

  • Standard business hours

  • Occasional travel for team meetings/training/errands 

  • Professional demeanor expected in a collaborative, purpose-driven environment