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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

UNC Medical Center

RN - Case Manager

Chapel Hill, NC · On-site

Case Management Duration: 13 weeks Shift: Days Hours per Shift: 36 Experience: Minimum 2 years of ... Communicate with the Care Management Assistant to share priorities when indicated. Attend and ...

KMRG LLC

Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Clinical Case Manager Location: Raleigh, NC Schedule: Full-time, primarily onsite Monday-Friday ... Management * Conduct risk screenings within the authorized scope of practice * Assist with ...

KMRG LLC

Behavioral Health Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Behavioral Health Case Manager Location: Raleigh, NC Schedule: Full-time, primarily onsite Monday ... Management * Conduct risk screenings within the authorized scope of practice * Assist with ...

North Carolina Jobs

Case Manager

Raleigh, NC

$19.50 - $25/hr

Crisis Response & Intervention * Assist in crisis intervention and support students experiencing immediate distress. * Provide post-crisis support and case management to ensure student stability.

KMRG LLC

Mental Health Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Mental Health Clinical Case Manager Location: Raleigh, NC Schedule: Full-time, primarily onsite ... Management * Conduct risk screenings within the authorized scope of practice * Assist with ...

NCSU

Assistant Director / Case Manager

Raleigh, NC · On-site

Essential Job Duties Join a dynamic and growing Violence Prevention & Threat Management team as an Assistant Director/Case Manager, where your work directly contributes to campus safety and well ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

genex

Medical Nurse Case Manager

Raleigh, NC

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

Medical Nurse Case Manager

Durham, NC

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... assist in the management of an identified patient population in order to achieve the highest ... The Case Manager utilizes a scientific approach in the analysis of patient care, identifying ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... assist in the management of an identified patient population in order to achieve the highest ... The Case Manager utilizes a scientific approach in the analysis of patient care, identifying ...

Genex

Medical Nurse Case Manager

Chapel Hill, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

... case management services. * Manage Refugee Services Program cases, ensuring adequate and timely ... Develop and document a budget for each case with expenditures and dates. * Assist in securing ...

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

... case management services. * Manage Refugee Services Program cases, ensuring adequate and timely ... Develop and document a budget for each case with expenditures and dates. * Assist in securing ...

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Case Management Assistant information

See Raleigh, NC salary details

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$28

How much do case management assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management Assistant jobs in Raleigh, NC? For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for? The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Assistant jobs? Cities near Raleigh, NC with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Internship, 78% Full Time, 8% Part Time, and 13% Contract. Highlights an 87% In-person, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,982 per year, or $20.7 per hour.

RN - Case Manager

UNC Medical Center

Chapel Hill, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Care Manager

Job Title: Care Manager

Profession: Registered Nurse

Specialty: Case Management

Duration: 13 weeks

Shift: Days

Hours per Shift: 36

Experience: Minimum 2 years of healthcare experience as a Registered Nurse

License: Licensed to practice as a Registered Nurse in the state

Certifications: Nursing Diploma or ADN/ASN from an accredited school of Nursing

Must-Have: Strong assessment and critical thinking skills

Description: The purpose of this position is to provide ongoing support and expertise through comprehensive assessment, planning, implementation, and evaluation of individual patient needs. The overall goal of the position is to enhance the quality of patient management and satisfaction. It promotes continuity of care and cost-effectiveness through the integration of case management, utilization review, and discharge planning. The Care Manager must be a highly organized professional with great attention to detail. Adaptability to frequent change is essential. Compliance with regulatory and departmental guidelines and policies is required. Essential duties include identifying cases and prioritizing daily work lists to prioritize patients and identify new admissions. Conduct and document assessment and a plan of care in accordance with departmental guidelines. Participate in daily care management meetings as established in protocols. Consult with social workers as per established criteria. Communicate with the Care Management Assistant to share priorities when indicated. Attend and actively participate in relevant meetings for assigned units to provide and receive information on patient progression. Alert the care team to concerns impacting anticipated discharge and any care assisting with discharge readiness. Modify discharge plans based on information shared during meetings. Assist in identifying expected discharge dates. Complete necessary follow-ups as appropriate. Attend weekly complex care meetings. Present on patients during these meetings and collaborate with the team to address issues with complex patients. Continuously monitor cases and follow up on all action items. Proactively identify high-risk cases needing escalation to meetings if not already scheduled. Discuss with appropriate members of the multidisciplinary team regarding barriers to discharge and psychosocial concerns impacting care progression or readmission risk. Coordinate family meetings as necessary to support care progression. Provide education on community resources and appropriate support groups to patients, families, and care teams. Educate and coordinate referrals to community resources and post-acute providers as needed. Communicate medical milestones for transition with patients and families. Assess discharge plans continuously to determine post-discharge needs and communicate them effectively to patients and families. Identify required authorizations for post-discharge services and refer to the appropriate providers. Participate in medication resource management for patients as needed. Verify the patient's understanding and agreement of the discharge plan. Refer administrative tasks to the Care Management Assistant. Consult social workers and/or utilization managers as per departmental protocol.

Benefits: We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Health: Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

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