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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

Cynet Health

RN - Case Manager

Chapel Hill, NC

This position promotes continuity of care and cost-effectiveness through the integration of case ... Communicate with the care management assistant to share priorities when indicated. * Attend and ...

NCSU

Assistant Director / Case Manager

Raleigh, NC

Essential Job Duties Join a dynamic and growing Violence Prevention & Threat Management team as an Assistant Director/Case Manager, where your work directly contributes to campus safety and well ...

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

genex

Medical Nurse Case Manager

Durham, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

Medical Nurse Case Manager

Raleigh, NC

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... assist in the management of an identified patient population in order to achieve the highest ... The Case Manager utilizes a scientific approach in the analysis of patient care, identifying ...

Genex

Medical Nurse Case Manager

Durham, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

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Case Management Assistant information

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$28

How much do case management assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What jobs make $3,000 a month without a degree?

A Case Management Assistant typically earns less than $3,000 monthly, but some entry-level roles in sales, customer service, or administrative support can reach or exceed this income without a degree, especially with experience or certifications. Skilled trades like plumbing or HVAC, or roles in transportation and delivery services, may also offer earnings around this level without requiring a college degree.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management Assistant jobs in Raleigh, NC? For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for? The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Assistant jobs? Cities near Raleigh, NC with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,980 per year, or $20.7 per hour.
RN - Case Manager

RN - Case Manager

Cynet Health

Chapel Hill, NC

Other

Posted 12 days ago

Job description

Care Manager

The purpose of this position is to provide ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. The overall goal is to enhance the quality of patient management and satisfaction. This position promotes continuity of care and cost-effectiveness through the integration of case management, utilization review, and discharge planning. The Care Manager must be a highly organized professional with great attention to detail. Adaptability to frequent change is essential. Compliance with regulatory and departmental guidelines and policies is required.

Essential Duties:

  • Identify cases and prioritize daily work lists to identify patients and new admissions.
  • Conduct and document assessments and a plan of care in accordance with departmental guidelines.
  • Participate in daily care management touchpoints as per established protocols.
  • Consult with social workers as per established criteria.
  • Communicate with the care management assistant to share priorities when indicated.
  • Attend and actively participate in meetings to provide and receive information on patient progression.
  • Alert the care team to concerns that could impact the anticipated discharge of the patient and any care that will assist with discharge readiness.
  • Modify discharge plans based on information shared in meetings.
  • Assist with the identification of the expected discharge date.
  • Complete follow-up as appropriate after meetings.
  • Attend weekly complex care meetings and present on patients.
  • Collaborate to problem-solve issues with complex patients and identify trends.
  • Formulate potential solutions and continuously monitor cases and follow-up on all action items.
  • Proactively identify high-risk cases that need to be escalated.
  • Discuss with the multidisciplinary team when barriers to discharge and psychosocial concerns are present.
  • Coordinate family meetings as necessary to support the progression of care.
  • Provide education on community resources and any other appropriate resources to patients, families, and care teams.
  • Educate and coordinate referrals to community resources and post-acute providers as necessary.
  • Communicate medical milestones for transition with the patient and family.
  • Identify patients with barriers to discharge and monitor all observation patients throughout the day.
  • Assess the discharge plan to determine needs post-discharge and communicate with the patient, family, and care team.
  • Identify required authorizations for post-discharge services and refer to appropriate providers.
  • Participate in medication resource management for non-resourced patients as needed.
  • Verify the patient's understanding and agreement of the discharge plan.
  • Refer administrative tasks to the care management assistant.
  • Consult with social workers and/or utilization managers per departmental protocol.
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About Cynet Health

Sourced by ZipRecruiter

Cynet Health is a TJC certified MBE and one of the fastest-growing healthcare staffing firms in the US providing Health Med and Health IT staffing and consulting services to countless hospitals, SNFs, clinics, labs, CROs, health & wellness centers, pharmacies, and other medical facilities across the United States. Headquartered in Sterling, Virginia, we are a certified Minority-Owned Business Enterprise and a recognized Diversity Supplier. Vision Our Vision is to be the most trusted and reliable provider for healthcare companies and medical facilities across the United States. Mission Our mission is to serve our healthcare customers with excellence and make a meaningful difference in the lives of patients and our communities.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2015

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