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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Case Management Representative,Bilingual

Cary, NC · On-site

$22 - $27.75/hr

This position will assist patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes. As a Case Management Representative, this position will ...

NCSU

Assistant Director / Case Manager

Raleigh, NC

Essential Job Duties Join a dynamic and growing Violence Prevention & Threat Management team as an Assistant Director/Case Manager, where your work directly contributes to campus safety and well ...

Durham Housing Authority

JOBS Plus Case Manager

Durham, NC · On-site

$19.25 - $25/hr

Key ResponsibilitiesCase Management & Participant Support * Conduct eligibility screenings ... Maintain accurate case files, participant records, and program documentation. * Assist with data ...

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

... and assist the consultant every step of the way in reaching the ultimate position to fit their ... Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years ...

Ignite Human Capital

Case Manager - (Hybrid)

Raleigh, NC · On-site

$70.43 - $112/hr

... assistants, and vendors. The role combines sophisticated litigation support with team leadership, client interaction, budget management, and case operations, making it ideal for an experienced ...

genex

Medical Nurse Case Manager

Chapel Hill, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

Medical Nurse Case Manager

Raleigh, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... assist in the management of an identified patient population in order to achieve the highest ... The Case Manager utilizes a scientific approach in the analysis of patient care, identifying ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... assist in the management of an identified patient population in order to achieve the highest ... The Case Manager utilizes a scientific approach in the analysis of patient care, identifying ...

Genex

Medical Nurse Case Manager

Durham, NC · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

TalentBurst, Inc.

Case Manager - RN

Clayton, NC

Summary: Provides medical case management services to Grifols employees in US who are injured on ... and assist with return to work goals. " " Determine individual's fitness to return to duty.

Host Healthcare

RN - Case Management

Chapel Hill, NC · On-site

$1.1K/wk

Responds in a timely manner and has been able to assist with SO much. Definitely will continue traveling and use Kat as my recruiter. 10/10 recommend!" Tiana - Registered Nurse Has traveled with Host ...

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Case Management Assistant information

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$12

$20

$28

How much do case management assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Raleigh, NC?

The most popular types of Case Management jobs in Raleigh, NC are:

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For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for?

The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Management Assistant jobs?

Cities near Raleigh, NC with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 5% Part Time, and 13% Contract. Highlights an 88% In-person, 7% Hybrid, and 5% Remote job distribution, with an average salary of $42,982 per year, or $20.7 per hour.

Case Management Representative,Bilingual

WakeMed

Cary, NC • On-site

$22 - $27.75/hr

Full-time

Posted 18 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

160th of 893 rated healthcare providers

Job description

Overview
The Case Management Representative supports the implementation of care management services to select patients in the community. This position will assist patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes. As a Case Management Representative, this position will perform outreach and intake interviews to collect patient-level information. Works collaboratively with providers and clinical staff to ensure prompt coordination of care and follow up. Promotes optimal health and self-management through advocacy, empowerment, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship. Assists with administrative support tasks.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
2 Years Clinical - Acute Care Or Healthcare - Acute Care Or Healthcare Required

What WakeMed employees say

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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