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Case Management Director Jobs in Raleigh, NC (NOW HIRING)

NCSU

Assistant Director / Case Manager

Raleigh, NC · On-site

Essential Job Duties Join a dynamic and growing Violence Prevention & Threat Management team as an Assistant Director/Case Manager, where your work directly contributes to campus safety and well ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

Case Manager Location : Durham, NC Duration : 5 Months + Extension Job Summary: * RN Diploma, RN ... directed. * Must possess the abilities to work independently, demonstrate effective time management ...

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

Case Manager Location : Durham, NC Duration : 5 Months + Extension Job Summary: * RN Diploma, RN ... directed. * Must possess the abilities to work independently, demonstrate effective time management ...

genex

Medical Nurse Case Manager

Raleigh, NC

Minimum of two (2) years full time equivalent of direct clinical care to consumersrequired. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...

genex

Medical Nurse Case Manager

Durham, NC

Minimum of two (2) years full time equivalent of direct clinical care to consumersrequired. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... the Director of Coordinated Care, utilizes the nursing process to develop, implement, and evaluate case management outcomes for defined patient populations. This individual supports the mission ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

... the Director of Coordinated Care, utilizes the nursing process to develop, implement, and evaluate case management outcomes for defined patient populations. This individual supports the mission ...

Genex

Medical Nurse Case Manager

Chapel Hill, NC · On-site

Minimum of two (2) years full time equivalent of direct clinical care to consumers required. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

Case Manager assists clients with significant medical conditions through Enhanced Cultural Orientation, service facilitation, and direct service provision. What We Offer: * Full-time * $23.08/hour

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Case Management Director information

See Raleigh, NC salary details

$43.7K

$120.2K

$193.9K

How much do case management director jobs pay per year?

As of Aug 4, 2026, the average yearly pay for case management director in Raleigh, NC is $120,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $137,500.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.
More about Case Management Director jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What job categories do people searching Case Management Director jobs in Raleigh, NC look for? The top searched job categories for Case Management Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Director jobs? Cities near Raleigh, NC with the most Case Management Director job openings:
Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $120,159 per year, or $57.8 per hour.

Assistant Director / Case Manager

NCSU

Raleigh, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

455th of 614 rated colleges and universities

Job description

Posting Information
Posting Number PG194546EP Internal Recruitment No Working Title Assistant Director / Case Manager Anticipated Hiring Range $65,000 - $75,000 Work Schedule Monday - Friday, 8am - 5pm (may have after hours or weekend hours) Job Location Raleigh, NC Department EHPS - Risk Assessment About the Department
The Violence Prevention & Threat Management Program is responsible for educating the campus community on how to recognize and refer concerning behaviors involving students, employees, or non-affiliates. Referrals are reviewed and appropriate follow-up actions are taken to support both the individual involved and the broader community. This office leads the University Behavior Assessment Team, which coordinates timely, effective interventions for situations that may pose a risk to campus safety. The program's primary goal is to collaborate with campus and community partners to proactively prevent violence and maintain a safe and supportive learning environment.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Join a dynamic and growing Violence Prevention & Threat Management team as an Assistant Director/Case Manager, where your work directly contributes to campus safety and well-being. In this role, you will support the Director of Risk Assessment and play a key part in advancing the university's behavioral threat assessment, case management, and prevention efforts. As referrals to the Behavior Assessment Team (BAT) and outreach initiatives continue to expand, this position offers an exciting opportunity to make a meaningful impact in a high-visibility, mission-driven program.

This full-time, 12-month position collaborates closely with campus partners, including Academic and Student Affairs and Human Resources, to support a coordinated, multidisciplinary approach to threat assessment and intervention. As the Case Manager, you will lead and support behavioral threat assessments using structured professional judgment-conducting intake, gathering and analyzing information, assessing risk, and documenting cases. You will coordinate case reviews, develop and implement individualized management strategies, and work with stakeholders to monitor and reduce risk. Your attention to detail will ensure accurate records, timely follow-up, and compliance with institutional policies and applicable laws.

This role may include on-call responsibilities to respond to emerging concerns and provide operational support to the Behavior Assessment Team. You will also contribute to prevention, consultation, and training initiatives that promote early identification, reporting, and intervention. Working with students, employees, and non-affiliated individuals, you will help foster a safer campus environment grounded in best practices.
Additional duties include:
Consulting and Advising (Behavioral Threat Assessment and Management) - 30%
Play a central role in identifying and addressing potential risks to campus safety. You will conduct behavioral threat assessments using a structured, evidence-informed approach to evaluate concerning behaviors, risk factors, and potential for harm. In partnership with campus stakeholders, you'll develop and implement individualized management strategies that focus on risk reduction, stabilization, and prevention. This includes safety planning with potential victims and providing expert consultation to faculty, staff, and students on warning signs, concerning behaviors, and risk indicators. You will also coordinate multidisciplinary interventions and connect individuals to appropriate campus and community resources.
Professional Knowledge and Case Management Practice - 30%
Bring your analytical skills and professional expertise to dynamic case management work. You will gather and synthesize behavioral and contextual information to assess and monitor risk over time, recognizing that situations evolve. Using best practices in threat assessment, you'll maintain clear, objective documentation and ensure cases are actively managed, with strategies adjusted as needed to address changes in behavior or circumstances.
Communication and Multidisciplinary Collaboration - 20%
Be part of a highly collaborative team committed to prevention and coordinated response. As an active member of the Behavioral Assessment Team (BAT) and the NC State Cares Team, you'll contribute to case reviews and planning efforts. You will work closely with partners across campus-including General Counsel, Counseling Services, Employee Relations, Student Conduct, and University Police-to ensure responses are thoughtful, legally sound, and focused on safety. You'll also engage with external agencies and law enforcement when situations require elevated response.
Outreach and Prevention - 20%
Help shape a proactive culture of safety and awareness. You will support the development and delivery of training and outreach initiatives that empower the campus community to recognize and report concerning behaviors early. Your work will contribute to broader institutional efforts to prevent targeted violence, workplace violence, and other forms of harm through education, engagement, and early intervention.
Other Responsibilities
Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications
Minimum Education and Experience
  • Required post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications
  • Demonstrated experience conducting suicide risk assessments, violence risk assessments, and/or behavioral threat assessments, and developing individualized management strategies to mitigate risk and prevent escalation.
  • Proven ability to exercise sound professional judgment in complex, ambiguous, or high-risk situations, including the ability to make informed decisions autonomously within established protocols.
  • Experience establishing and maintaining collaborative partnerships with campus stakeholders and external community agencies to support coordinated threat management and intervention efforts.
  • Ability to function effectively within a multidisciplinary Behavioral Assessment Team (BAT) or similar team-based environment, contributing to shared case formulation and management planning.
  • Experience developing and delivering training curricula on topics such as behavioral threat assessment and management, targeted violence prevention, workplace violence prevention, suicide prevention, domestic violence awareness, child protection, classroom behavior management, and managing concerning or disruptive behaviors.
  • Experience developing outreach and prevention materials designed to promote awareness, early identification, and reporting of behaviors of concern.
  • Direct case management experience, including intake, documentation, monitoring, follow-up, and coordination of intervention strategies.
  • Working knowledge of Microsoft Office Suite, Google Workspace, and SPSS (or similar data analysis platforms).
  • Strong written and verbal communication skills, including the ability to document cases objectively and present risk formulations and recommendations clearly.
  • Demonstrated competence in data tracking, records management, and maintaining accurate, confidential case documentation consistent with legal and ethical standards.
Preferred Qualifications
  • Master's degree in Social Work, Psychology, Counselor Education, Mental Health, or a closely related behavioral health or public safety field.
  • Certified Threat Manager (CTM)
  • Relevant clinical licensure (e.g., LSW, LCSW, LPC, or equivalent) with experience conducting violence risk assessments and suicide risk assessments.
  • Clinical experience assessing and managing high-risk or complex cases involving targeted violence, self-harm, grievance-fueled violence, or escalating behaviors of concern.
  • Experience conducting behavioral threat assessments and implementing threat management strategies within a structured professional judgment (SPJ) framework.
  • Training credentials such as Department of Homeland Security National Threat Evaluation and Reporting (NTER) Certified Master Trainer.
  • Experience in digital threat assessment, including evaluation of online behaviors, social media activity, leakage, and concerning communications.
  • Professional experience addressing interpersonal violence, including domestic violence, stalking, harassment, or related behaviors, through assessment, investigation, or victim advocacy.
  • Experience working within multidisciplinary teams, including Behavioral Assessment Teams (BATs) or similar collaborative models.
  • Experience in a higher education environment, including familiarity with student conduct, employee relations, Title IX, or campus safety frameworks.
  • Experience using case management database systems for documentation, tracking, and case monitoring.
  • Experience collaborating with Human Resources on employee-related behavioral risk or workplace conduct concerns.
  • Working knowledge of Canva, WordPress, Adobe Creative Suite, or similar platforms.
Required License(s) or Certification(s)
  • Valid DL required.
  • A valid North Carolina driver's license within 60 days of start date.
Valid NC Driver's License required Yes Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 03/23/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants
Please include as attachments a resume and cover letter.
Position Details
Position Number 00106985 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Mandatory - Medical Emergencies Department ID 423501 - Risk Assessment EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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