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Case Management Director Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Case Manager PRN

Durham, NC

Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...

Duke Health

Case Manager PRN

Durham, NC · On-site

Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...

Duke University

Case Manager Float

Durham, NC

Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...

Theoris

Return to Work Case Manager (RN)

Clayton, NC · On-site

$39 - $40/hr

Develop customized case management plans (assessment, planning, implementation, and evaluation) and ... Provide direct nursing care for occupational and non-occupational injuries/illnesses via ...

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

Inbound Call Management * Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides ...

Dlapiper

Case Manager

Raleigh, NC · Hybrid

$70.43 - $112/hr

Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... directed toward case assistants, paralegals, and attorneys; serves as the "hub" for all cases ...

Summit BHC

Case Manager- Full Time

Garner, NC · On-site

... management to the different units within the facility. Responsible for the overall discharge ... and as directed by the treatment team. Maintains routine contact with referral sources and ...

Summit BHC

Case Manager- Full Time

Raleigh, NC · On-site

... management to the different units within the facility. Responsible for the overall discharge ... and as directed by the treatment team. Maintains routine contact with referral sources and ...

Team Select Home Care

Case Manager

Raleigh, NC

$19.50 - $25/hr

In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...

Team Select Home Care

Case Manager

Raleigh, NC · On-site

$19.50 - $25/hr

In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...

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All JobsCase Management JobsCase Management Director JobsCase Management Director Jobs in Raleigh, NC

Case Management Director information

See Raleigh, NC salary details

$43.7K

$120.2K

$193.9K

How much do case management director jobs pay per year?

As of Sep 15, 2026, the average yearly pay for case management director in Raleigh, NC is $120,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $137,500.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

What are the most commonly searched types of Case Management jobs in Raleigh, NC?

The most popular types of Case Management jobs in Raleigh, NC are:

What job categories do people searching Case Management Director jobs in Raleigh, NC look for?

The top searched job categories for Case Management Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Management Director jobs?

Cities near Raleigh, NC with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $120,153 per year, or $57.8 per hour.

Case Manager PRN

Durham, NC

Duke Health
See more jobs at Duke Healthexternal

Full-time

Re-posted 6 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.

Key Responsibilities

Care Coordination & Discharge Planning

  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication

  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance

  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development

  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities

  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications

Education

  • BSN or MSW required

Experience

  • Minimum of 3 years of relevant experience

License and Certification

  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates:Must hold a current RN license (or compact license) in the state of North Carolina.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Employment Type: FULL_TIME

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