Case Manager- Float
Durham, NC · On-site
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Case Manager- Float
Durham, NC · On-site
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Inbound Call Management * Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides ...
Inbound Call Management * Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides ...
Executive Case Manager (Remote)
Raleigh, NC · On-site +1
Inbound Call Management * Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides ...
Executive Case Manager (Remote)
Raleigh, NC · On-site +1
Inbound Call Management * Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides ...
Case Manager
Raleigh, NC · On-site
$44K/yr
The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...
Case Manager
Raleigh, NC · On-site
$44K/yr
The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...
Case Manager
Raleigh, NC · On-site
$44K/yr
The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...
Case Manager
Raleigh, NC · On-site
$44K/yr
The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...
Prior direct experience with the MEB Prep case management system * Familiarity with Office of Soldier Counsel communication and documentation protocols * Prior experience as a military medical case ...
Prior direct experience with the MEB Prep case management system * Familiarity with Office of Soldier Counsel communication and documentation protocols * Prior experience as a military medical case ...
Case Manager
Raleigh, NC · Hybrid
$70.43 - $112/hr
Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... directed toward case assistants, paralegals, and attorneys; serves as the "hub" for all cases ...
Case Manager
Raleigh, NC · Hybrid
$70.43 - $112/hr
Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... directed toward case assistants, paralegals, and attorneys; serves as the "hub" for all cases ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Assess all assigned patients for case management needs, including discharge planning, care ... Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ...
Case Manager
Raleigh, NC · On-site
$19.50 - $25/hr
In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...
Case Manager
Raleigh, NC · On-site
$19.50 - $25/hr
In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...
Case Manager
Raleigh, NC · On-site
$19.50 - $25/hr
In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...
Case Manager
Raleigh, NC · On-site
$19.50 - $25/hr
In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical ... Provides case management to an assigned group of patients and ancillary staff * Understands and ...
Case Manager PRN
Durham, NC · On-site
Work with Utilization Management partners to provide information and feedback that will enhance ... Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ...
Case Manager PRN
Durham, NC · On-site
Work with Utilization Management partners to provide information and feedback that will enhance ... Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ...
Case Management Director information
See Raleigh, NC salary details
$43.7K - $57.4K
3% of jobs
$57.4K - $71K
9% of jobs
$71K - $84.7K
7% of jobs
$94.1K is the 25th percentile. Wages below this are outliers.
$84.7K - $98.4K
9% of jobs
$98.4K - $112K
19% of jobs
The median wage is $114.4K / yr.
$112K - $125.7K
18% of jobs
$133.8K is the 75th percentile. Wages above this are outliers.
$125.7K - $139.3K
17% of jobs
$139.3K - $153K
6% of jobs
$153K - $166.6K
3% of jobs
$166.6K - $180.3K
4% of jobs
$180.3K - $193.9K
4% of jobs
$43.7K
$120.2K
$193.9K
How much do case management director jobs pay per year?
As of Aug 10, 2026, the average yearly pay for case management director in Raleigh, NC is $120,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $137,500.00 per year, depending on experience, location, and employer.
What does a case management director do?
As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.
What is the difference between Case Management Director vs Case Manager?
| Aspect | Case Management Director | Case Manager |
|---|---|---|
| Credentials | Relevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social services | Relevant certifications (e.g., CCM), bachelor’s degree in related field |
| Work Environment | Healthcare facilities, insurance companies, social service agencies, overseeing teams | Hospitals, clinics, community agencies, directly working with clients |
| Responsibilities | Overseeing case management programs, strategic planning, staff supervision | Assessing client needs, developing care plans, coordinating services |
The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.
What does a case management director do?
A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.
What are some common challenges faced by case management directors, and how can they effectively address them?
Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.
What are the key skills and qualifications needed to thrive as a case management director, and why are they important?
To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.
More about Case Management Director jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management Director jobs in Raleigh, NC? For Case Management Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management Director jobs in Raleigh, NC look for? The top searched job categories for Case Management Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Director jobs? Cities near Raleigh, NC with the most Case Management Director job openings:
Duke University rating
6.7
Based on 55 frontline employees who took The Breakroom Quiz
485th of 617 rated colleges and universities
Job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Duke Nursing Highlights:
External candidates eligible for a $7500.00 Commitment Bonus paid over 1 year
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
Collaboration & Communication
Documentation & Compliance
Quality & Professional Development
Knowledge, Skills & Abilities
Minimum Qualifications
Education
Experience
License and Certification
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
External candidates eligible for a $7500.00 Commitment Bonus paid over 1 year
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
- Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
- Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
- Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
- Monitor daily census to ensure all patients are evaluated for case management needs.
Collaboration & Communication
- Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
- Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
- Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.
Documentation & Compliance
- Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
- Ensure compliance with federal, state, and local regulations, as well as organizational policies.
- Prepare reports and maintain records as required.
Quality & Professional Development
- Participate in Quality Assurance/Performance Improvement (QAPI) activities.
- Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
- Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.
Knowledge, Skills & Abilities
- Ability to work independently in a self-directed role.
- Strong problem-solving skills and ability to manage complex situations.
- Excellent written and verbal communication skills.
- Basic computer proficiency.
Minimum Qualifications
Education
- BSN or MSW required
Experience
- Minimum of 3 years of relevant experience
License and Certification
- Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
- For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
What Duke University employees say
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Get the full story on Breakroom
About Duke University
Sourced by ZipRecruiter
Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Industry
Colleges, universities, and professional schools and hospitals
Company size
10,000+ Employees
Headquarters location
Durham, NC, US