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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

Youth Extensions Inc.

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Intensive In-Home Team Lead

Durham, NC · On-site

$50 - $60/hr

The Intensive In-Home Lead/Therapist will provide intensive case management and crisis management, assist with formulating and coordinating discharge and after-care planning. * The Intensive In-Home ...

AVE Staffing

Legal Administrative Assistant (T)

Raleigh, NC · Hybrid

$65K - $75K/yr

Transportation Litigation Legal Assistant Location: Raleigh/Durham, NC (Hybrid/On-site) Salary: Up ... Case Lifecycle Management: Maintain organized, hyper-compliant electronic case files within the ...

York Risk Services

RN Field Case Manager

Raleigh, NC · On-site +1

$75K - $96K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ...

Sedgwick

RN Field Case Manager

Raleigh, NC · On-site +1

$75K - $96K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Raleigh, NC

Case Management Assistant information

See Raleigh, NC salary details

$12

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$28

How much do case management assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management Assistant jobs in Raleigh, NC? For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for? The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Assistant jobs? Cities near Raleigh, NC with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Internship, 80% Full Time, 9% Part Time, and 9% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $42,980 per year, or $20.7 per hour.
Intensive In-Home Team Lead

Intensive In-Home Team Lead

Youth Extensions Inc.

Durham, NC • On-site

$50 - $60/hr

Contractor

Re-posted 3 days ago

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Job description

This position is currently eligible for a $500 bonus upon 90 days of employment.

  • The Intensive In-Home Lead/Therapist is required to have provisional or full licensure (LCSW, LCSW-A, LMFT, LMFT-A, LCMHC, LCMHC-A) in the state of North Carolina
  • The Intensive In-Home Lead/Therapist position also requires experience working with children and adolescents with a mental health diagnosis.
  • The Intensive In-Home Lead/Therapist position duties include providing oversight and administrative/clinical supervision to the other Intensive In-Home team members, performing initial interviews, conducting comprehensive clinical assessments, and assisting with developing person-centered plans (PCP).
  • Intensive In-Home Lead/Therapist will monitor the progress and effectiveness of the strategies and interventions outlined in the PCP and provide therapeutic interventions for the individual and/or family within the Durham and Wake County areas.
  • Approximately 65% of the caseload is in Durham County.
  • There is a 60/40 face to face requirement per Intensive In Home Team.
  • The Intensive In-Home Lead/Therapist will provide intensive case management and crisis management, assist with formulating and coordinating discharge and after-care planning.
  • The Intensive In-Home Lead/Therapist will attend all required clinical meetings and provide individual and group supervisions as needed.
  • The Intensive In-Home Lead/Therapist will assume on-call responsibilities and completes all other related tasks assigned by the Intensive In Home Director.

Company Description

Mental Health Agency established in 2008.
Child and adolescent continuum of care.
CARF accredited.
Located in Durham North Carolina.