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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Behavioral Health Case Manager

Durham, NC · On-site

Work with Utilization Management partners to provide information and feedback that will enhance ... Conduct group sessions for patients focused on skill building/interactional skills. * Assist ...

Duke Health

Behavioral Health Case Manager

Durham, NC · On-site

Work with Utilization Management partners to provide information and feedback that will enhance ... Conduct group sessions for patients focused on skill building/interactional skills. * Assist ...

UNC HEALTH

RN Care Manager - Care Management

Smithfield, NC · On-site

$35.87 - $51.57/hr

... case management, utilization review and discharge planning. The Care Manager must be highly ... If indicated, communicate with Care Management Assistant (CMA) to share priorities. 2. CAPP Meeting ...

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Case Management Assistant information

See Raleigh, NC salary details

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How much do case management assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Management Assistant jobs?

Cities near Raleigh, NC with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $42,982 per year, or $20.7 per hour.

Travel RN Care Manager

Chapel Hill, NC • On-site

American Traveler
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about American Travelerexternal

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

American Traveler is seeking a travel nurse RN Case Management for a travel nursing job in Chapel Hill, North Carolina.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Start Date: 09/28/2026
  • Duration: 13 weeks
  • 40 hours per week
  • Shift: 8 hours, days
  • Employment Type: Travel
Assignment Overview
  • Shift: Days, 5x8hrs
  • Hours: 40 hrs/wk
  • Start Date: Sep 28, 2026
  • Length: 13 weeks
  • Openings: 1
Description

American Traveler is hiring an RN Care Manager for an acute care case management position requiring 2 years of RN experience and NC or compact licensure.

Details
  • Acute care hospital setting within a 20-25 bed Care Management unit
  • Covers Cardiology, Nephrology, Trauma Surgery, Ortho Surgery, Vascular Surgery, Neurosurgery, GI Surgery, Urology, Transplant, and ICU/Stepdown services
  • Patient population is acutely ill with varying complex medical needs
  • Uses Epic EMR for documentation and assessment
  • Schedule is Monday through Friday, 8:30 AM to 5:00 PM
  • No weekends, holidays, or on-call responsibilities required
Requirements
  • Active RN license in North Carolina (Standard or Compact)
  • Minimum 2 years of RN healthcare experience
  • Nursing Diploma, ADN, or ASN from an accredited nursing program required; BSN or MSN preferred
  • Strong assessment and critical thinking skills required
  • Epic EMR experience preferred
Additional Information
  • Conduct comprehensive assessments and develop individualized care plans to support case management, utilization review, and discharge planning
  • Participate in daily Care Management touchpoints and interdisciplinary CAPP meetings to review patient progression and discharge readiness
  • Attend weekly Complex Care Meetings to collaborate on solutions for high-risk and complex cases
  • Coordinate with Social Workers, Utilization Managers, and Care Management Assistants on patient needs and administrative tasks
  • Educate patients and families on community resources and coordinate referrals to post-acute care providers
  • Experience in academic or teaching hospital environments is helpful
  • Strong communication and coordination with interdisciplinary care teams required

American Traveler Job ID #P-754618. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Case Management/Utilization Review - Case Management

About American Traveler

With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers.

With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.

American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment.

With our team behind you, you can relax and enjoy a rewarding travel career.

American Traveler logo

About American Traveler

Sourced by ZipRecruiter

With over 20 years of success in healthcare staffing, American Traveler has established a reputation for outstanding customer service. Our full-service agency has earned top ratings from healthcare professionals in every specialty and setting. We offer travel assignments in the most sought-after locations and facilities in the country. We staff major medical centers, prestigious university teaching facilities, Magnet facilities, regional community hospitals, outpatient centers, rehab centers, skilled nursing facilities and more. With our expert team behind you every step of the way, you can enjoy a rewarding travel career that exceeds your expectations. With over 20 years of experience, American Traveler has established a reputation for outstanding customer service. With our team behind you, you can relax and enjoy a rewarding travel career.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Boca Raton, FL, US

Year founded

1999

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