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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

Lifepoint Health

Case Manager, Rehabilitation

Apex, NC · On-site

Review assigned Case Mix Group (CMG) and assist the team in identifying actively treated comorbid conditions; communicate findings to the Health Information Management (HIM) team. * Perform other ...

Chatham, County of (NC)

Reentry Case Manager

Pittsboro, NC · On-site

$51K - $65K/yr

... to assist the client; Develops a professional and supportive alliance with the client; Address identified concerns promptly; Documents case management contacts; Prioritizes referrals based on re ...

Duke Health

Behavioral Health Case Manager

Durham, NC · On-site

Work with Utilization Management partners to provide information and feedback that will enhance ... Conduct group sessions for patients focused on skill building/interactional skills. * Assist ...

Duke Health

Behavioral Health Case Manager

Durham, NC · On-site

Work with Utilization Management partners to provide information and feedback that will enhance ... Conduct group sessions for patients focused on skill building/interactional skills. * Assist ...

UNC HEALTH

RN Care Manager - Care Management

Smithfield, NC · On-site

$35.87 - $51.57/hr

... case management, utilization review and discharge planning. The Care Manager must be highly ... If indicated, communicate with Care Management Assistant (CMA) to share priorities. 2. CAPP Meeting ...

AVE Staffing

Creditors' Rights Paralegal

Raleigh, NC · On-site

Bankruptcy Case Management: Assist attorneys in all phases of commercial and consumer bankruptcy proceedings (Chapter 7, 11, and 13), coordinating caseflow management from initial filing through ...

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Case Management Assistant information

See Raleigh, NC salary details

$12

$20

$28

How much do case management assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management Assistant jobs in Raleigh, NC? For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for? The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management Assistant jobs? Cities near Raleigh, NC with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Internship, 80% Full Time, 9% Part Time, and 9% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $42,980 per year, or $20.7 per hour.
Case Manager, Rehabilitation

Case Manager, Rehabilitation

Lifepoint Health

Apex, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

760th of 884 rated healthcare providers

Job description


Title: Case Manager
Job Type: Full-Time
Your experience matters
Peak Rehabilitation Hospital is operated jointly with Lifepoint Health and Duke Health, WakeMed. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By combining Lifepoint's rehabilitation expertise with WakeMed's leadership as a nationally recognized health care system and Duke Health's renowned as a world-class academic medical center, our hospital brings together the strengths of each partner to make a profound impact on the lives of our patients.
As a Case Manger joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
  • Complete departmental orientation, as well as initial and annual competencies.
  • Collaborate with interdisciplinary team members to identify barriers to care or discharge and develop appropriate solutions.
  • Document patient care activities in alignment with workflow timelines, including completion of the Individual Plan of Care (IPoC) per CMS guidelines.
  • Schedule family conferences and communicate progress and discharge planning with caregivers after team conferences and as needed.
  • Coordinate weekly interdisciplinary team conferences to monitor treatment goals and outcomes.
  • Review assigned Case Mix Group (CMG) and assist the team in identifying actively treated comorbid conditions; communicate findings to the Health Information Management (HIM) team.
  • Perform other duties as assigned.

What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage along with tailored benefit options for part-time and PRN employees, and more.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

Qualifications and requirements:
  • Education & License: Licensure required as a Registered Nurse, Social Worker, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech-Language Pathologist.
  • Certifications: Certification in Case Management or Rehabilitation Nursing preferred (e.g., CCM, ACM, RN-BC, ARN).
  • Experience: Minimum of 2 years of experience in social work or case management in an inpatient setting preferred; acute rehabilitation hospital experience strongly preferred.

More about Peak Rehabilitation Hospital
At Peak Rehabilitation Hospital, we are committed to providing high-quality, comprehensive inpatient rehabilitation services for patients and families. Our state-of-the-art, 52-bed acute rehabilitation facility offers personalized treatment for individuals who are recovering from a severe injury or illness so that each patient feels comfortable and supported throughout their care journey.
EEOC Statement
"Peak Rehabilitation Hospital is an Equal Opportunity Employer. Peak Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

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Hours and flexibility

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

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