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Case Management Assistant Jobs in Raleigh, NC (NOW HIRING)

Responds in a timely manner and has been able to assist with SO much. Definitely will continue traveling and use Kat as my recruiter. 10/10 recommend!" Tiana - Registered Nurse Has traveled with Host ...

Case Manager

Raleigh, NC · Hybrid

$70.43 - $112/hr

Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects directed toward case assistants, paralegals, and attorneys; serves as the "hub" for all cases/matters ...

This role is responsible for reimbursement support, patient access services, and case management ... * Assist with appeal submissions, reconsiderations, and coverage exception requests for denied ...

This role is responsible for reimbursement support, patient access services, and case management ... * Assist with appeal submissions, reconsiderations, and coverage exception requests for denied ...

Reimbursement Case Manager

Cary, NC · On-site

$25 - $26/hr

This role is responsible for reimbursement support, patient access services, and case management ... * Assist with appeal submissions, reconsiderations, and coverage exception requests for denied ...

Case Manager - (Hybrid)

Raleigh, NC · On-site

$70.43 - $112/hr

... assistants, and vendors. The role combines sophisticated litigation support with team leadership, client interaction, budget management, and case operations, making it ideal for an experienced ...

Foster Care Case Manager

Raleigh, NC

$39K - $47K/yr

They assist with training, home studies, and evaluation of foster parents. The Foster Care Case Manager uses standardized tools to measure social and emotional progress and outcomes and prepares ...

Showing results 21-40

Case Management Assistant information

See Raleigh, NC salary details

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$28

How much do case management assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Raleigh, NC?

The most popular types of Case Management jobs in Raleigh, NC are:

What are popular job titles related to Case Management Assistant jobs in Raleigh, NC?

For Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Raleigh, NC look for?

The top searched job categories for Case Management Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Case Management Assistant jobs?

Cities near Raleigh, NC with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $42,982 per year, or $20.7 per hour.

Direct Support Professional

Raleigh, NC • On-site

$17/hr

Contractor

Re-posted 3 days ago


Job description

Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive the care they deserve.
Position Overview:
We are looking for compassionate Direct Care Support Professionals to join our team. In this role, you will provide hands-on care, ensuring that the needs of clients are met while maintaining their safety in both home and community settings.
Key Responsibilities:
- Assist clients with daily living activities. 
- Assist clients with being involved in community activities and events.
- Collaborate with clients and their families to understand specific needs and preferences.
- Maintain communication with supervisors and team members regarding client care.
- Adhere to all safety protocols and guidelines.
Qualifications:
- High school diploma or equivalent (required).
- Minimum of 1 year of caregiving experience (preferred).
- Valid North Carolina driver’s license and reliable transportation (required).
- Ability to pass a background check.
Work Schedule:
CLS Services 28 hours a week, some respite hours. Equal Employment Opportunity Statement

Covenant Case Management Services actively encourages applications from individuals of all backgrounds and lived experiences. We believe diversity strengthens our ability to serve individuals and families with dignity, respect, and compassion.

Covenant Case Management Services is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable federal, state, or local laws.

We are committed to providing a workplace free from discrimination and harassment and to fostering a diverse, inclusive, and respectful environment for all employees, contractors, and applicants. Employment decisions are based on qualifications, merit, and business needs.


 

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