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Case Management Assistant Jobs in Baltimore, MD (NOW HIRING)

Encompass Health

Case Manager II

Bowie, MD

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

genex

Medical Nurse Case Manager

Baltimore, MD

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

Medical Nurse Case Manager

Baltimore, MD · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

Ignite Human Capital

Case Manager - (Hybrid)

Baltimore, MD · On-site

$70.43 - $112/hr

... assistants, and vendors. The role combines sophisticated litigation support with team leadership, client interaction, budget management, and case operations, making it ideal for an experienced ...

TNAA TotalMed RN

Travel Case Manager RN

Bel Air, MD · On-site

Case Management * Discipline: RN * Duration: 13 weeks * 40 hours per week * Shift: 8 hours, days ... They offer local and travel jobs and match caregivers with the right organization to assist both ...

Genex

Medical Nurse Case Manager

Baltimore, MD · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Baltimore, MD

Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for case management assistant in Baltimore, MD is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.38 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Baltimore, MD?

The most popular types of Case Management jobs in Baltimore, MD are:

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For Case Management Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Baltimore, MD look for?

The top searched job categories for Case Management Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Case Management Assistant jobs?

Cities near Baltimore, MD with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,935 per year, or $21.1 per hour.

Case Manager

MASTER ST VINCENT DE PAUL OF BALTIM

Rosedale, MD • On-site

$25.50 - $29.30/hr

Full-time

Posted 14 days ago

Job description

SUMMARY
Responsible for providing high quality program-based case management services to families assigned to a homeless shelter within SVDP Homeless Services Division. The Case Manager assists clients in developing goals that lead to housing stability, monitors progress toward these goals, and provides structure, direction, and service linkage for participants to assist them in transitioning from shelter to permanent housing. Case Managers aid people across a variety of age groups, cultural backgrounds and varying mental and physical conditions. Case Managers act as an advocate for their client's overall health and social stability to ensure they receive the appropriate level of care based on the client report and appropriate results of administered assessments. Case Managers develop service plans that best fit the needs of the individual or family being served. Case Managers develop transitional plans for clients to ensure they continue receiving excellent care after being discharged from an SVDP program, within the community or via another SVDP related program.
PRIMARY DUTIES
  • Develops with each client or family a detailed Service Plan centered on goals that assist in maintaining stable housing. The Service Plan will include specific goals established and executed while the client or family is being triaged in their assigned program within the Homeless Services Division. Goals should be centered around housing stability, developing action plans aimed at successful attainment of goals and timelines for the following areas:
  • Community service linkage
  • Family supportive services
  • Employment and Educational Services
  • Mental health support
  • Financial needs and Budgeting
  • Somatic health management
  • Landlord/Tenant Relationship and Community Living

  • Ensures the successful completion of assigned goals for client or family documented within the Individual Service Plan (ISP).
  • Ensures timely and thorough case notes within external and internal documentation systems.
  • Provides individual life skills support and support to address barriers to success.
  • Provides a minimum of two case management sessions each month to participants.
  • Monitors and provides community linkages for participants in the areas of health, mental health, education and employment, housing, mainstream benefits, and parenting assistance; if applicable.
  • Collects monthly statistics and submits to Director as required.
  • Complete applicable assessments for program participants to ensure proper services and resources are offered.
  • Complete appropriate person-centered planning to develop short- and long-term goals which correlate with prescribed time the individual should be allotted support from their assigned program.
  • Identify and provide linkage to community resources which will assist the client in achieving their own autonomous success.
  • Advocate for clients, when applicable, to decrease the number of systemic barriers that may prevent the client from achieving success.
  • Work collaboratively with internal and external stakeholders to ensure appropriate case coordination to ensure optimal communication and transition within the service delivery process.
  • Gather relevant data via the identified organizational tools to properly monitor activities that aim to support the client in achieving short- and long-term goals within their time-of-service engagement.
  • Develop transitional plan 90 days prior to discharge of every client and family household to ensure the implementation of transitional resources and service linkage for the continued success of the client.

SECONDARY DUTIES
  • Keeps updated on most effective means of accessing services available within the larger community and maintains an active database for referrals and community partners.
  • Participates in registration and processing of participants via the electronic Homeless Management Information System (HMIS).
  • Ensures that each participant agrees, understands, signs, and is in compliance with the Participant Service Agreement.
  • Provides crisis intervention as and when needed.
  • Represent St. Vincent de Paul of Baltimore to various groups, organizations, and service providers appropriately and within organizational standards.
  • Upholds the vision, mission and values of St. Vincent de Paul of Baltimore.
  • Attends all staff meetings and other meetings as directed.
  • Supports a welcoming and positive environment for volunteers and works with them effectively.
  • Other duties as assigned within the scope of the position.

QUALIFICATIONS:
  • Bachelor's Degree with 2 years' experience working with persons who are homeless, at-risk for homelessness or those with a low socioeconomic status, required.
  • Associate's Degree with at least 4 years' experience working with persons who are homeless, at-risk for homelessness or those with a low socioeconomic status, will be considered.
  • Willing and able to work a flexible schedule, weekends, and evenings; if applicable.
  • Knowledge of and respect for confidentiality.
  • Having the ability to have empathy to support vulnerable populations.
  • Motivational to encourage clients to follow their service plan and engage in service delivery.
  • Strong verbal and written communication skills to work collaboratively with internal and external stakeholders.
  • Critical thinking and problem solving to determine the best service plan for each client after assessing clients, analyzing notes from health care and social workers.
  • Administrative organization to manage several different cases at once.
  • Computer literacy to maintain and manage case records.

PHYSICAL REQUIREMENTS
ENVIRONMENTAL CONDITIONS
__X__ Primarily Indoor Work
TYPE OF WORK
___X__MEDIUM WORK: Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.

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