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Remote Case Management Jobs in Frederick, MD (NOW HIRING)

Addison Group

Case Manager

Frederick, MD · Remote

$55K - $62K/yr

... remote - Monday & Friday) Benefits: This position is eligible for medical, dental, vision, and ... Document all case activity accurately within CRM systems (Salesforce preferred) * Coordinate with ...

Addison Group

Case Manager

Frederick, MD · Remote

$55K - $62K/yr

... remote - Monday & Friday) Benefits: This position is eligible for medical, dental, vision, and ... Document all case activity accurately within CRM systems (Salesforce preferred) * Coordinate with ...

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Remote Case Management information

See Frederick, MD salary details

$14

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$42

How much do remote case management jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote case management in Frederick, MD is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $26.78 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Frederick, MD?

The most popular types of Case Management jobs in Frederick, MD are:

What are popular job titles related to Remote Case Management jobs in Frederick, MD?

For Remote Case Management jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Frederick, MD look for?

The top searched job categories for Remote Case Management jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Remote Case Management jobs?

Cities near Frederick, MD with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,199 per year, or $24.6 per hour.

Case Manager

Addison Group

Frederick, MD • Remote

$55K - $62K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Job Title: New Business Case Manager

Industry: Life Insurance

Location (city, state): Frederick, MD (Hybrid)

Assignment Type: Direct Hire

Pay: $55,000 – $62,000 / year

Work Schedule: Full-time, Monday–Friday, standard business hours (Hybrid: 2 days remote – Monday & Friday)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a leading financial services organization specializing in life insurance and long-term financial protection solutions. Our client is committed to delivering a seamless, customer-first experience while supporting individuals and families in securing financial stability through tailored insurance products.

Job Description:

Our client is seeking a New Business Case Manager to support the end-to-end management of life insurance applications through the underwriting and policy issuance process. This role serves as the primary point of contact after application submission, ensuring cases are accurately reviewed, properly documented, and efficiently moved through each stage of the process.

The ideal candidate thrives in a fast-paced, detail-driven environment and is comfortable managing multiple cases while communicating with customers, underwriting teams, and internal stakeholders. This is a highly operational, customer-facing role requiring strong analytical skills, process ownership, and the ability to resolve issues with accuracy and professionalism.

Key Responsibilities:

  • Manage life insurance applications from submission through underwriting, approval, and policy issuance
  • Review applications for completeness and identify missing or inconsistent information
  • Communicate clearly with applicants, underwriting teams, and internal partners to move cases forward
  • Monitor case progress and ensure adherence to service level timelines
  • Document all case activity accurately within CRM systems (Salesforce preferred)
  • Coordinate with underwriting, compliance, and policy issuance teams to resolve issues
  • Support resolution of escalations, requirements, and outstanding documentation
  • Maintain accuracy and consistency across high-volume case loads
  • Identify process delays or system issues and escalate appropriately
  • Provide a high level of customer service throughout the lifecycle of each case

Qualifications:

  • High school diploma or equivalent required
  • 3+ years of experience in case management, insurance operations, underwriting support, or related customer-facing role
  • Experience within life insurance or financial services strongly preferred
  • Strong attention to detail and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • CRM experience required (Salesforce preferred)
  • Strong organizational and problem-solving skills
  • Ability to work independently in a fast-paced environment

Additional Details:

  • Must obtain Life & Health Producer License within 30 days of hire (training and study materials provided; up to 3 exam attempts)
  • Opportunity to work in a high-growth, customer-focused environment
  • Hybrid schedule with two remote days per week

Perks:

  • Career growth within a large, established organization
  • Strong training and onboarding support
  • Hybrid work flexibility
  • Opportunity to build expertise in life insurance underwriting and case management
  • Collaborative, fast-paced team environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.