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Junior Case Manager Jobs (NOW HIRING)

FreshTax

Junior Case Manager

Santa Ana, CA · On-site

$18 - $25/hr

FreshTax is expanding rapidly and we are hiring Junior Case Managers to support our growing Case Management department. In this role, you will assist Senior Case Managers by organizing client files ...

FreshTax

Junior Case Manager

Santa Ana, CA · On-site

$18 - $25/hr

FreshTax is expanding rapidly and we are hiring Junior Case Managers to support our growing Case Management department. In this role, you will assist Senior Case Managers by organizing client files ...

RPC ACQUISITION GROUP LLC

Case Manager/Jr.

Palm Coast, FL · On-site

$18.25 - $23.50/hr

We are seeking a highly organized Jr. Case Manager to support our case management team. The ideal candidate will possess strong administrative skills, excellent communication abilities and the ...

RPC ACQUISITION GROUP LLC

Case Manager/Jr.

Palm Coast, FL · On-site

$18.25 - $23.50/hr

We are seeking a highly organized Jr. Case Manager to support our case management team. The ideal candidate will possess strong administrative skills, excellent communication abilities and the ...

Zeiders Enterprises

Senior Case Manager

Fairfax, VA · On-site

May provide direct oversight and supervision to junior case managers. * May provide 1:1 training or coaching of junior case managers. Required Qualifications * Bachelor's degree in social work ...

Zeiders Enterprises

Senior Case Manager

Fairfax, VA

May provide direct oversight and supervision to junior case managers. * May provide 1:1 training or coaching of junior case managers. Required Qualifications * Bachelor's degree in social work ...

Zeiders Enterprises

Senior Case Manager

Fairfax, VA

May provide direct oversight and supervision to junior case managers. * May provide 1:1 training or coaching of junior case managers. Required Qualifications * Bachelor's degree in social work ...

Xometry

Case Manager III

Lexington, KY · Hybrid

$20 - $25.50/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

Denver, CO · Hybrid

$20.50 - $26.50/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

North Bethesda, MD · Hybrid

$20 - $25.75/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

Los Angeles, CA · Hybrid

$21.50 - $27.75/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

Waltham, MA · Hybrid

$21.50 - $27.75/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

Xometry

Case Manager III

Lexington, KY · On-site

$20 - $25.50/hr

Coach and mentor junior case managers and support staff. * Communicate effectively with executive leadership when required, providing data-driven insights and status updates. Qualifications: * 5+ ...

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Junior Case Manager information

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$19K

$52.5K

$88K

How much do junior case manager jobs pay per year?

As of May 31, 2026, the average yearly pay for junior case manager in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Case Manager, and why are they important?

To thrive as a Junior Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with strong organizational and problem-solving abilities. Familiarity with case management software, client databases, and documentation systems is typically required. Excellent interpersonal skills, empathy, and effective communication help build trust with clients and collaborate with multidisciplinary teams. These skills ensure efficient case handling, client advocacy, and successful outcomes for individuals seeking support services.

What are some common challenges faced by Junior Case Managers when balancing multiple client cases?

Junior Case Managers often manage several cases simultaneously, which can present challenges such as prioritizing urgent client needs, maintaining thorough documentation, and ensuring timely follow-ups. Effective organizational skills and time management are essential to meet deadlines and provide quality support. Newcomers may also encounter a learning curve when collaborating with multidisciplinary teams, but ongoing communication and seeking guidance from senior colleagues can help streamline workflows. Over time, most Junior Case Managers develop strategies to handle these demands more efficiently.

What are Junior Case Managers?

Junior Case Managers are entry-level professionals who assist in managing and coordinating cases for clients in fields such as social work, healthcare, or legal services. They typically support senior case managers by gathering client information, helping with paperwork, scheduling appointments, and ensuring that clients receive the services they need. Junior Case Managers often act as a liaison between clients and service providers, helping to monitor progress and address any issues that arise. This role offers valuable experience for those looking to advance to more senior case management positions.

What is the difference between Junior Case Manager vs Case Coordinator?

AspectJunior Case ManagerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentHealthcare, social services, or community organizationsHealthcare, social services, or community programs
Employer & Industry UsageCommonly used in social work, healthcare, and nonprofit sectorsOften used interchangeably with case management roles in similar settings
Search & Comparison IntentPeople comparing entry-level case management rolesIndividuals exploring case coordination responsibilities

The main difference is that Junior Case Managers typically handle direct client interactions and basic case management tasks, while Case Coordinators focus more on organizing and overseeing case workflows. Both roles require similar credentials and work in comparable environments, but their responsibilities differ slightly based on experience and scope of work.

More about Junior Case Manager jobs
What cities are hiring for Junior Case Manager jobs? Cities with the most Junior Case Manager job openings:
What are the most commonly searched types of Case Manager jobs? The most popular types of Case Manager jobs are:
What states have the most Junior Case Manager jobs? States with the most job openings for Junior Case Manager jobs include:
What job categories do people searching Junior Case Manager jobs look for? The top searched job categories for Junior Case Manager jobs are:
Junior Case Manager jobs near you
Infographic showing various Junior Case Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 74% Physical, 5% Hybrid, and 21% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

Junior Case Manager

FreshTax

Santa Ana, CA • On-site

$18 - $25/hr

Full-time

Retirement

Posted 18 days ago

Job description

About the Role:
FreshTax is expanding rapidly and we are hiring Junior Case Managers to support our growing Case Management department.
In this role, you will assist Senior Case Managers by organizing client files, gathering documents, preparing IRS forms, and communicating with clients during the early stages of the tax resolution process.
This is an excellent opportunity for someone who wants to build a long-term career in tax resolution and grow into a Case Manager position.
You will receive hands-on training and real experience working with active IRS cases.
Important: This is a 100% in-office role at our headquarters in Santa Ana, CA.
Compensation:
  • $18.00 – $25.00 per hour (depending on experience)
  • Performance bonuses based on productivity and quality
What You'll Do:
Case File Support:
  • Assist Senior Case Managers with active client files
  • Request, organize, and track client documents
  • Review documents for completeness and accuracy
  • Upload and manage files in the CRM system
Client Communication:
  • Make outbound calls to collect documents and provide updates
  • Answer basic client questions regarding their case progress
  • Help clients complete required IRS forms and paperwork
Case Progression:
  • Maintain detailed case notes in the CRM
  • Follow up on missing documents or pending items
  • Assist in preparing case files for IRS submissions
What You'll Need:
  • Full-time availability (Monday – Friday, 8:00 AM – 5:00 PM)
  • 6+ months of experience in administration, customer service, or a similar role
  • Strong written and verbal communication skills
  • Professional phone etiquette
  • Ability to stay organized in a fast-paced environment
  • Comfortable learning new systems and CRM platforms
  • Detail-oriented with a strong client-focused mindset
  • Spanish speaking is a plus

Growth Opportunity:
This position is designed as a training path into a Case Manager role.
Strong performers can advance into:
  • Case Manager
  • Senior Case Manager
  • Other advanced client support roles
We believe in promoting from within whenever possible.

What We Offer:
  • Paid training
  • Clear advancement opportunities
  • Performance bonuses
  • Referral bonus opportunities
Perks:
  • 401(k) with company match
  • Paid sick time and holiday pay
  • Catered lunches every Friday
  • Wellness days
  • Team outings and office events
About FreshTax:
FreshTax is a rapidly growing tax relief company helping individuals resolve IRS tax issues and move forward with confidence.
Our culture is built on teamwork, growth, and supporting our clients through difficult financial situations.
Equal Opportunity Employer:
FreshTax is an equal opportunity employer committed to maintaining an inclusive workplace for all employees.