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Assistant To Case Manager Jobs (NOW HIRING)

Catholic Social Services

Case Manager III

Wasilla, AK · On-site

$30/hr

Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role * Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II ...

The GEO Group

LEAD CASE MANAGER

Newark, NJ · On-site

$23.25/hr

The Company reserves the right to modify this information at any time, with or without notice ... The Lead Case Manager trains Case Managers in their duties which follow Company and client ...

Phoenix Group Home, LLC

Case Manager

Girard, OH · On-site

$17 - $21.75/hr

TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient ... The successful candidate must demonstrate the ability to interact and assist in a friendly ...

JAMS, Inc.

Case Coordinator

Philadelphia, PA

$52K - $68K/yr

A Brief Overview Partners with their Case Managers to develop and administer Panelists' practices ... Preferred * 2-4 years of working in a legal administrative or assistant role. Required * 2-4 years ...

Phoenix Group Home, LLC

Case Manager

Zanesville, OH · On-site

$18.50 - $23.75/hr

TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient ... The successful candidate must demonstrate the ability to interact and assist in a friendly ...

Volunteers of America

Senior Case Manager

Los Angeles, CA · On-site

$26.68 - $28.08/hr

VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start ... The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will ...

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Assistant To Case Manager information

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How much do assistant to case manager jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for assistant to case manager in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

How to become a case manager with no experience?

To become a case manager with no experience, start by obtaining relevant education such as a bachelor's degree in social work, psychology, or a related field. Gaining experience through internships, volunteering, or entry-level social services roles can help build necessary skills; certifications like the Certified Case Manager (CCM) can also improve job prospects.

What do assistant case managers do?

Assistant case managers support case managers by organizing client information, scheduling appointments, and assisting with administrative tasks. They often communicate with clients, gather documentation, and help coordinate services, requiring strong organizational and communication skills. This role typically involves working in social services, healthcare, or legal settings and may require familiarity with case management software.

What does an Assistant to Case Manager do?

An Assistant to Case Manager provides administrative and operational support to case managers, helping manage client files, schedule appointments, gather documentation, and communicate with clients or service providers. They ensure that case management processes run smoothly by handling routine tasks, allowing case managers to focus on client care and more complex responsibilities. Their work is essential in maintaining accurate records, tracking progress, and supporting the delivery of services to clients.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized expertise, or working in high-demand industries such as healthcare or legal services. Senior or managerial roles, such as case management directors, can also command higher salaries, often exceeding $80,000 annually depending on location and experience.

What is the difference between Assistant To Case Manager vs Case Coordinator?

AspectAssistant To Case ManagerCase Coordinator
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often valued
Work EnvironmentOffice setting, supporting case managersOffice or community-based settings, coordinating client services
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, social services, nonprofit organizations
Common Search & ComparisonAssisting case managers, administrative supportManaging client cases, coordinating services

The Assistant To Case Manager primarily provides administrative and support tasks to case managers, focusing on documentation and scheduling. In contrast, a Case Coordinator actively manages client cases, coordinates services, and ensures smooth communication between clients and providers. Both roles are essential in social services and healthcare settings but differ in responsibilities and scope.

What are the key skills and qualifications needed to thrive as an Assistant to Case Manager, and why are they important?

To thrive as an Assistant to Case Manager, you need strong organizational abilities, attention to detail, and a background in social services or a related field, often supported by an associate degree or relevant experience. Familiarity with case management software, client record systems, and office productivity tools is typically required. Excellent communication, time management, and interpersonal skills are crucial for supporting case managers and liaising with clients and service providers. These skills ensure efficient case support, accurate documentation, and effective collaboration in delivering client-centered services.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires basic administrative and clinical skills, such as scheduling, patient communication, and using electronic health records. It provides experience in a medical setting and can serve as a stepping stone to more advanced healthcare positions. Certification or training may be required, and the job typically involves a standard work schedule in a healthcare environment.

What are some common challenges faced by an Assistant to Case Manager, and how can they be effectively managed?

As an Assistant to Case Manager, you may encounter challenges such as balancing a high volume of administrative tasks with the need to provide timely support to both clients and case managers. Staying organized and prioritizing tasks is crucial to ensure that documentation, scheduling, and communication are handled efficiently. Additionally, adapting to shifting client needs and maintaining clear, professional communication with team members can help prevent misunderstandings and workflow delays. Proactively seeking feedback and utilizing organizational tools can further enhance your effectiveness in this dynamic support role.
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Assistant To Case Manager jobs near you
Infographic showing various Assistant To Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,217 per year, or $21.3 per hour.

Case Manager, Financial Assistance

Cook Inlet Tribal Council, Inc.

Anchorage, AK • On-site

$21.50 - $37.75/hr

Full-time

Posted 16 days ago

Job description

Description
COOK INLET TRIBAL COUNCIL, INC.
Job Title:Case Manager I/II/III/IVDepartment:Financial AssistanceReports To:Case Management SupervisorSupervises:NoneFLSA Status:Non-ExemptPay Grade:N3 (I), N4 (II), N5 (III), N6 (IV)Job Type:Regular, Full-TimeAKBCU: NoICPA: Yes
General Functions:
Case Managers provide comprehensive case management services for Alaska Native and American Indian participants in TANF, General Assistance, Disability Employment Services, and 477 programs within the CITC service area. This position identifies participants' strengths and skills while helping them overcome personal, vocational, work, and family barriers to achieve self-sufficiency. Working in partnership with our people, Case Managers develop opportunities that fulfill our endless potential by advocating for participants, developing career and self-sufficiency plans, and providing crisis intervention. The role requires strong assessment abilities, cultural competency, and dedication to helping participants access internal and external resources.
Duties and Responsibilities:
Case Manager I
  • Maintain an active participant caseload, providing comprehensive case management services to Alaska Native and American Indian participants.
  • Conduct thorough assessments to identify participants' strengths, skills, and barriers, developing realistic self-sufficiency plans tailored to individual needs.
  • Provide one-on-one coaching and guidance in job search strategies, life management skills, and problem-solving support to prevent job loss.
  • Coordinate internal and external participant referrals, including Life Skills workshops and Barrier Assessments, ensuring appropriate follow-up.
  • Document all participant interactions, progress, and outcomes in appropriate databases, maintaining accurate case notes, payments, goals, and terminations.
  • Conduct home and worksite visits to assess participant progress and provide support in their natural environments.
  • Participate in Integrated Case Management meetings to coordinate services with internal and external agencies.
  • Administer supportive services according to program policy, procedure, and budget guidelines.
  • Deliver short-term intervention and stabilization services, facilitating transitions to long-term assistance or resolution as appropriate.
  • Conduct departmental orientations and peer-to-peer sessions for program participants.
  • Update and report participant statistics monthly to track program outcomes and effectiveness.
  • Coordinate participant transportation with the department driver and serve as on-call case manager when assigned.
  • Attend and actively participate in department meetings, trainings, and community events.
  • Maintain strict confidentiality according to regulations, policies, and procedures.
  • Perform all related duties as needed and assigned.

Case Manager II
  • Perform all duties and responsibilities of Case Manager I with a higher level of proficiency.
  • Support Case Manager I staff by answering questions, providing guidance, and making recommendations related to position duties and responsibilities.
  • Mentor new case managers in best practices and departmental procedures.

Case Manager III
  • Perform all duties and responsibilities of Case Manager I and II with an advanced level of proficiency.
  • Complete and maintain SSI/SSDI Outreach, Access, and Recovery (SOAR) certification.
  • Provide specialized assistance and referrals for participants applying for Social Security benefits.
  • Apply advanced knowledge of Social Security Administration application procedures to support participants.
  • Demonstrate working knowledge of social work theory and practice in case management activities.

Case Manager IV
  • Perform all duties and responsibilities of Case Manager I, II, and III with an advanced level of proficiency.
  • Monitor and assist Case Managers with capturing participants' accountable work activity data to ensure accurate work percentage rates.
  • Support Case Management Leadership in tracking work participation rates, monthly contacts, and timeframes for service delivery compliance.
  • Identify, coordinate, and assign appropriate training opportunities for department staff.
  • Monitor GA and TANF supportive services budgets, ensuring accurate expenditures according to policies and departmental budget.
  • Conduct file reviews and provide constructive feedback to Case Managers I, II, and III.
  • Escalate policy issues to Case Management Leadership as appropriate.
  • Process transitional housing JIRA tickets for participants applying to the Safe Harbor program.
  • Provide case management to TANF participants residing at Safe Harbor.
  • Process payments for participants assigned to CITC rooms.
  • Notify participants of pending evictions and assist with establishing payment plans when appropriate.
  • Monitor participant stays to ensure compliance with allowable length-of-stay requirements at Safe Harbor.
  • Assist with training case managers about housing resources, particularly for families who are homeless or at risk of homelessness.

Job Specifications:
  • Excellent verbal and written communication skills with the ability to interact effectively with diverse populations.
  • Strong organizational and time management skills with demonstrated ability to coordinate multiple activities.
  • Demonstrated ability to handle crisis situations and make sound judgments under pressure.
  • Knowledge of the area Labor Market trends, and workforce development resources.
  • Working knowledge of motivational interviewing techniques and strength-based approaches.
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.
  • Ability to work independently with minimal supervision while maintaining team collaboration.
  • Willingness to work with participants in various settings, including home, community, and office environments.

Minimum Core Competencies:
CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.
Minimum Qualifications:
  • Continued employment is contingent upon completion of a satisfactory state and federal fingerprint criminal background check.
  • Valid Alaska driver's license and insurable under CITC's automotive insurance, which requires a driver to be at least 21 years of age and have had a driver's license for at least three years.

Case Manager I
  • High School Diploma or GED.

Case Manager II
  • High School Diploma or GED.
  • Two (2) years of case management experience.

Case Manager III
  • Associate's degree in Human Services, Counseling, Social Work, or related field. Relevant work experience may substitute for the education requirement on a year-for-year basis.
  • One (1) year of case management experience.

Case Manager IV
  • Bachelor's degree in Human Services, Counseling, Social Work, or related field. Relevant work experience may substitute for the education requirement on a year-for-year basis.
  • One (1) year of case management experience.
  • Demonstrated ability to coach or train staff in case management, TANF, General Assistance, and/or housing resources-particularly for families who are homeless or at risk of homelessness.

Preferred Qualifications:
  • Master's degree in Human Services, Counseling, Social Work, or related field.
  • Experience in social services or non-profit settings.
  • TANF, GA, or State/Federal grant experience.
  • Experience working with Alaska Native and American Indian populations with working knowledge of their values and belief systems.
  • Knowledge of mental health/substance abuse, homelessness, Social Security Administration, social work, and workforce development fields.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • May require prolonged periods of sitting at a desk and consistently working on a computer with repetitive motion.
  • The need to occasionally move around the office to access filing cabinets, storage cabinets, and office equipment may be necessary.
  • Must be able to lift up to 25 pounds occasionally by utilizing proper lifting techniques and working in a safe manner.

Disclaimer
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

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