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Assistant To Case Manager Jobs in Hawaii (NOW HIRING)

U.S.VETS

Case Manager III

Kapolei, HI · On-site

Case Manager III This position reports directly to the Program Coordinator or Director of ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

U.S.VETS

Case Manager III

Waianae, HI

Case Manager III is responsible for providing guidance to veterans to achieve their highest level ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$19.75 - $25.50/hr

Manage resolutions of complaints and assist in audits and evaluations related to care programs. * Develop, implement, and oversee case management programs to facilitate the use of appropriate ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$19.75 - $25.50/hr

Manage resolutions of complaints and assist in audits and evaluations related to care programs. * Develop, implement, and oversee case management programs to facilitate the use of appropriate ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$81K - $110K/yr

Manage resolutions of complaints and assist in audits and evaluations related to care programs. * Develop, implement, and oversee case management programs to facilitate the use of appropriate ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$19.75 - $25.50/hr

Manage resolutions of complaints and assist in audits and evaluations related to care programs. * Develop, implement, and oversee case management programs to facilitate the use of appropriate ...

U.S.VETS

Case Manager II

Kapolei, HI

$24.04 - $25/hr

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

Institute for Human Services

Case Manager

Honolulu, HI · On-site

$21.15/hr

The Case Manager is responsible for assessment, service plan development, short-term counseling and ... Meet contract standards and provide linkages to substance abuse or mental health treatment as ...

Institute for Human Services

Case Manager

Honolulu, HI · On-site

$21.15/hr

The Case Manager is responsible for assessment, service plan development, short-term counseling and ... Meet contract standards and provide linkages to substance abuse or mental health treatment as ...

Loyal Source

Nurse Case Manager

Honolulu, HI · On-site

The Nurse Case Manager, hereafter referred to as the Case Manager, shall provide a full range of ... The contractor shall have demonstrated skill in understanding diagnoses in order to assist patients ...

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Assistant To Case Manager information

What does an assistant to case manager do?

An Assistant to Case Manager provides administrative and operational support to case managers, helping manage client files, schedule appointments, gather documentation, and communicate with clients or service providers. They ensure that case management processes run smoothly by handling routine tasks, allowing case managers to focus on client care and more complex responsibilities. Their work is essential in maintaining accurate records, tracking progress, and supporting the delivery of services to clients.

What are the key skills and qualifications needed to thrive as an assistant to case manager?

To thrive as an Assistant to Case Manager, you need strong organizational abilities, attention to detail, and a background in social services or a related field, often supported by an associate degree or relevant experience. Familiarity with case management software, client record systems, and office productivity tools is typically required. Excellent communication, time management, and interpersonal skills are crucial for supporting case managers and liaising with clients and service providers. These skills ensure efficient case support, accurate documentation, and effective collaboration in delivering client-centered services.

What are some common challenges faced by an assistant to case manager, and how can they be effectively managed?

As an Assistant to Case Manager, you may encounter challenges such as balancing a high volume of administrative tasks with the need to provide timely support to both clients and case managers. Staying organized and prioritizing tasks is crucial to ensure that documentation, scheduling, and communication are handled efficiently. Additionally, adapting to shifting client needs and maintaining clear, professional communication with team members can help prevent misunderstandings and workflow delays. Proactively seeking feedback and utilizing organizational tools can further enhance your effectiveness in this dynamic support role.

What is the difference between Assistant To Case Manager vs Case Coordinator?

AspectAssistant To Case ManagerCase Coordinator
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often valued
Work EnvironmentOffice setting, supporting case managersOffice or community-based settings, coordinating client services
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, social services, nonprofit organizations
Common Search & ComparisonAssisting case managers, administrative supportManaging client cases, coordinating services

The Assistant To Case Manager primarily provides administrative and support tasks to case managers, focusing on documentation and scheduling. In contrast, a Case Coordinator actively manages client cases, coordinates services, and ensures smooth communication between clients and providers. Both roles are essential in social services and healthcare settings but differ in responsibilities and scope.

Can I be an assistant to case manager with no experience?

An assistant to a case manager role typically requires some organizational and communication skills, but many entry-level positions do not require prior experience. Employers may provide on-the-job training, and relevant skills such as computer proficiency and attention to detail can improve your chances of being hired. Certifications are not usually mandatory but can be beneficial for career advancement.

How to become an assistant to case manager?

To become an assistant to a case manager, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with administrative tasks. Some roles may require familiarity with case management software or relevant certifications, such as a Certified Medical Administrative Assistant (CMAA).

What are popular job titles related to Assistant To Case Manager jobs in Hawaii?

For Assistant To Case Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Assistant To Case Manager jobs in Hawaii look for?

The top searched job categories for Assistant To Case Manager jobs in Hawaii are:

Assistant To Case Manager jobs near you
Infographic showing various Assistant To Case Manager job openings in Hawaii as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Case Manager III

UNITED STATES VETERANS INITIATIVE

Kapolei, HI • On-site

$55K - $60K/yr

Full-time

Re-posted 20 days ago

Job description

Case Manager III
This position reports directly to the Program Coordinator or Director of Behavioral Health at U.S.VETS. Case Manager III is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs.
FLSA Classification: Exempt
Responsibilities
For Case Managers of all U.S.VETS Programs:
  • Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
  • Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
  • Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
  • Collaborates with clients to complete Individual Action Plans (IAP)
  • Provides guidance to Case Manager I & II staff on client IAPs, client intervention strategies, progress notes, discharge planning, etc. during weekly program meeting and as needed
  • Conducts crisis intervention and supports Case Manager I & II staff with client issues
  • Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
  • Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
  • Reviews and documents updates for IAPs monthly
  • Completes timely discharge summaries
  • Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
  • Assists in quality management activities, data collection, and preparing reports
  • Facilitates client life skills classes
  • Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
  • Conducts random drug and alcohol screenings of clients
  • Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
  • Assists Program Coordinator and Clinical Director with auditing of client documentation such as client eligibility documentation, case notes, IAPs and IAP reviews, discharge forms
  • Assists Program Coordinator and Clinical Director with program reporting.
  • Supervises student interns which includes task assignment, reviewing process recordings, supervision sessions, evaluations, and adhering to university standards
  • Assists with training new staff and providing training to team members
  • Assists with urgent client issues outside of business hours as needed
  • Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
  • Documents client referrals for services
  • Attends scheduled team meetings and trainings
  • Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
  • Performs other duties as required
  • Staff who have a valid driver's license and meet company insurance requirements may be requested to complete a provided driver training course and drive company vehicles for work-related activities to include client transportation

Additional Program-Specific Duties
U.S.VETS has various programs in which a Case Manager may be assigned to, including Transitional Housing, Permanent Housing, Workforce, Supportive Services for Veteran Families, and Incarcerated Veterans Transition Program, that have additional program-specific duties as outlined below.
For Case Managers working with Transitional Housing Clients:
    • Focuses on providing case management services that result in clients transitioning to permanent housing
    • Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
    • Monitors program rent/participant fee compliance to assist clients in prioritizing housing
    • Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients' needs

For Case Managers working with Permanent Housing Clients:
    • Focuses on providing case management services that result in clients obtaining and maintaining permanent housing
    • For programs with scattered-site permanent housing, locates housing units in the community that meet clients' needs
    • For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs

For Case Managers working with Workforce Clients:
    • Assists with Workforce Program Assessment and Enrollment processes
    • Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals
    • Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services
    • Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.
    • Makes presentations of clients' employment backgrounds to prospective employers
    • Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures

For Case Managers working with SSVF Clients:
    • May report directly to the SSVF Team Leader if applicable
    • Conducts rapid rehousing and homeless prevention services for veterans and their families
    • Works with clients to develop a Housing Stability Plan
    • Provides case management services to family members in the veteran household
    • Conducts home visits to provide case management services
    • Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs
    • Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
    • Assists in rapidly placing homeless veteran families into housing
    • Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units
    • Coordinates with VA Grant & Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program

For Case Manager working with Incarcerated Veterans Transition Program (IVTP):
    • Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison
    • Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals
    • Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services
    • Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.
    • Makes presentations of clients' employment backgrounds to prospective employers
    • Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures
    • When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison
    • Ability to pass background for clearance into jails/prisons
    • Preferred experience working with clients transitioning from jail/prison
    • Performs additional duties as required

Requirements
  • Master's Degree in Social Work, Psychology, Counseling, or other related social service field required
  • Two years of experience in social services or related field preferred
  • Experience working with homeless and/or veterans preferred
  • Certification in Substance Abuse Counseling preferred
  • Experience facilitating support groups preferred
  • Strong oral and written communication skills
  • Professional manner and appearance
  • Ability to work independently and within a team
  • Ability to take direction
  • Ability to work effectively with diverse group of clients, staff, and community members
  • Intermediate computer literacy required; must be able to navigate electronic medical records systems and Microsoft Office applications
  • Valid driver's license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course

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