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Assistant To Case Manager Jobs in California (NOW HIRING)

Senior Case Manager

Los Angeles, CA · On-site

$26.68 - $28.08/hr

VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start ... The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will ...

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Assistant To Case Manager information

What does an assistant to case manager do?

An Assistant to Case Manager provides administrative and operational support to case managers, helping manage client files, schedule appointments, gather documentation, and communicate with clients or service providers. They ensure that case management processes run smoothly by handling routine tasks, allowing case managers to focus on client care and more complex responsibilities. Their work is essential in maintaining accurate records, tracking progress, and supporting the delivery of services to clients.

What is the difference between Assistant To Case Manager vs Case Coordinator?

AspectAssistant To Case ManagerCase Coordinator
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often valued
Work EnvironmentOffice setting, supporting case managersOffice or community-based settings, coordinating client services
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, social services, nonprofit organizations
Common Search & ComparisonAssisting case managers, administrative supportManaging client cases, coordinating services

The Assistant To Case Manager primarily provides administrative and support tasks to case managers, focusing on documentation and scheduling. In contrast, a Case Coordinator actively manages client cases, coordinates services, and ensures smooth communication between clients and providers. Both roles are essential in social services and healthcare settings but differ in responsibilities and scope.

How to become an assistant to case manager?

To become an assistant to a case manager, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with case management software or administrative tasks. Relevant certifications, such as a Certified Medical Administrative Assistant (CMAA), can enhance job prospects. Gaining experience through internships or entry-level administrative roles can also be beneficial.

What are the key skills and qualifications needed to thrive as an assistant to case manager?

To thrive as an Assistant to Case Manager, you need strong organizational abilities, attention to detail, and a background in social services or a related field, often supported by an associate degree or relevant experience. Familiarity with case management software, client record systems, and office productivity tools is typically required. Excellent communication, time management, and interpersonal skills are crucial for supporting case managers and liaising with clients and service providers. These skills ensure efficient case support, accurate documentation, and effective collaboration in delivering client-centered services.

Can I be an assistant to case manager without experience?

An assistant to a case manager role typically requires some organizational and communication skills, but prior experience is not always mandatory. Entry-level positions may provide on-the-job training, making it possible for candidates without experience to qualify if they demonstrate a willingness to learn and relevant skills such as record-keeping or basic computer use.

What are some common challenges faced by an assistant to case manager, and how can they be effectively managed?

As an Assistant to Case Manager, you may encounter challenges such as balancing a high volume of administrative tasks with the need to provide timely support to both clients and case managers. Staying organized and prioritizing tasks is crucial to ensure that documentation, scheduling, and communication are handled efficiently. Additionally, adapting to shifting client needs and maintaining clear, professional communication with team members can help prevent misunderstandings and workflow delays. Proactively seeking feedback and utilizing organizational tools can further enhance your effectiveness in this dynamic support role.
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Infographic showing various Assistant To Case Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

$24/hr

Full-time

Re-posted 28 days ago


Job description

Case Manager Assistant

Smith Ranch, San Rafael, CA

Pay Rate; $24 per hour.

Smith Ranch Skilled Nursing and Rehabilitation Center, a Generations Healthcare facility, is in search of Case Manager Assistant to join our team.  We are committed to providing kind, competent, and compassionate services to those entrusted to our care and an enjoyable work environment for our staff. If you are passionate about helping residents meet their full potential, then this is the right place for you.

Benefits:

We offer a competitive compensation package, healthcare benefits and excellent career growth opportunities. Health Benefits for full-time employees offered on the 1st of the month following the hire date.

Position Overview:

The primary role of the Case Manager Assistant to assist the Case Manager and nursing department by facilitating documentation, record keeping and assisting in the the day-to-day department of Case Management department, in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing, Administrator or Case Manager, to ensure that the highest degree of quality care is maintained at all times.

Essential Duties (include but are not limited to):

  •  Ensure client records are kept in accordance with agency and program standards and guidelines.
  •     Check all required documentation pertaining to the client and follow specific documentation procedures ensuring accuracy and completeness.
  •    Assist case managers and updates client level following specific data entry policies and procedures.
  •  Maintain, organize, and archive client files.
  •    Collect data to complete initial intake forms.
  •  Provide information & referral to various community resources, as appropriate.
  •   Input client data in database.
  •    Maintain positive relations with clients, local community agencies and team members.
  •    Maintain client confidentiality.
  •    Maintain compliance with program guidelines.
  •    Responsible for overseeing several clients at a time, ensuring information is accurate, preparing and maintaining case files, and keeping detailed records of available community resources.
  •   Perform other duties as assigned by Case Managers

 Qualifications:

  • Must possess, as a minimum, a high school diploma or GED.
  • Ability to work well with all levels within the organization and communicate effectively.

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.

We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.

For more detailed information, including a virtual 360 tour, please visit www.lifegen.net.