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Hospital Case Management Jobs in California (NOW HIRING)

Bestica

Travel Case Manager RN

Eureka, CA · On-site

Epic Note: 2-year acute Hospital Case Management experience performing Care Coordination and discharge planning For this Case Management / Utilization Review position, the facility is looking for ...

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Hospital Case Management information

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$14

$24

$41

How much do hospital case management jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hospital case management in California is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is hospital case management?

Hospital case management is a collaborative process in which healthcare professionals, typically nurses or social workers, coordinate care for patients during their hospital stay. They assess patients' needs, plan and implement care strategies, and facilitate communication between doctors, patients, and families. Case managers also help arrange services for discharge, such as rehabilitation or home health care, ensuring a smooth transition and continuity of care. Their goal is to optimize patient outcomes while efficiently using healthcare resources.

What are the key skills and qualifications needed to thrive as a hospital case manager, and why are they important?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, strong knowledge of healthcare regulations, and often a relevant certification such as CCM or ACM. Familiarity with case management software, electronic health records (EHRs), and utilization review systems is typically required. Excellent communication, critical thinking, and negotiation skills are essential for coordinating patient care across multidisciplinary teams. These competencies ensure patients receive optimal care while supporting hospital efficiency and compliance with healthcare standards.

What are some common challenges faced by hospital case managers, and how are they typically addressed?

Hospital case managers often navigate challenges such as coordinating care among multidisciplinary teams, managing complex patient needs, and ensuring smooth transitions between different care settings. These challenges are typically addressed through strong communication skills, collaborative teamwork with physicians, nurses, and social workers, and ongoing education about healthcare regulations and resources. Case managers also rely on established protocols and electronic health records to track patient progress and maintain continuity of care.

What is the difference between Hospital Case Management vs Hospital Social Work?

AspectHospital Case ManagementHospital Social Work
CredentialsRN, CCM certification often preferredMSW or LCSW required
Work EnvironmentHospital settings, coordinating patient careHospital settings, providing psychosocial support
Primary FocusCare coordination, discharge planningEmotional support, resource linkage
Employer & Industry UsageHospitals, insurance companiesHospitals, community health organizations

Hospital Case Management and Hospital Social Work both operate within hospital settings but focus on different aspects of patient care. Case managers primarily coordinate care and discharge planning, often requiring RN credentials, while social workers provide emotional support and connect patients to community resources, typically holding an MSW. Understanding these differences helps patients and employers choose the right professional for specific needs.

Do hospital case managers get paid more than nurses?

Hospital case managers typically earn less than registered nurses, as nursing roles generally have higher salaries due to required clinical skills and licensure. However, salaries can vary based on experience, location, and certifications, with some case managers in specialized or administrative roles earning competitive wages. Overall, nurses tend to have higher average salaries than hospital case managers.

How do I become a hospital case manager?

To become a hospital case manager, you typically need a bachelor's degree in nursing, social work, or a related healthcare field, along with relevant experience in healthcare or social services. Many employers prefer candidates with certification such as the Certified Case Manager (CCM) or Accredited Case Manager (ACM). Strong communication, organizational skills, and knowledge of healthcare systems are also important for success in this role.

What does a hospital case management do in hospitals?

Hospital case management involves coordinating patient care to ensure effective treatment, discharge planning, and resource utilization. Case managers assess patient needs, collaborate with healthcare teams, and help navigate insurance and community services to promote quality outcomes.

What are popular job titles related to Hospital Case Management jobs in California?

For Hospital Case Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Hospital Case Management jobs in California look for?

The top searched job categories for Hospital Case Management jobs in California are:

What cities in California are hiring for Hospital Case Management jobs?

Cities in California with the most Hospital Case Management job openings:

Hospital Case Management jobs near you
Infographic showing various Hospital Case Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,819 per year, or $24.4 per hour.

System Director of Case Management

Coast Plaza Hospital

Gardena, CA • On-site

$75.58 - $111.12/hr

Full-time

Posted 24 days ago

Key responsibilities

  • Oversee and direct the operations of the hospital case management departments.

  • Evaluate, develop, and implement case management policies, procedures, and programs.

  • Supervise and manage case management leadership staff, including hiring, training, and performance management.

Job description

Job Summary:
  • The System Director of Case Management is responsible for the overall development of the case management program.
  • This position oversees the delivery of case management services within the Los Angeles service area, ensuring that patients receive coordinated, high-quality care that meets clinical, operational, and regulatory standards.
  • This role supervises a team of case management directors, managers, and supervisors in the four hospitals.
  • This position has oversight of all case management staff, development and implementation of case management policies and procedures, and coordination of care with other healthcare providers and community resources.
  • The System Director is also responsible for ensuring that all case management metrics, KPI's, initiatives, are on track and meeting goals and objectives.
  • Maintains compliance with all applicable regulations.
  • Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) in patient communication.

Essential Functions:
  • Oversee and direct the operations of the hospital case management departments at Pipeline Health.
  • Evaluate and develop a case management program at Pipeline utilizing a system approach
  • Oversee leadership staff in the case management department, including hiring, training, performance management, and disciplinary action, ensuring optimal provision of services through sound personnel management.
  • Assure alignment with case management overall strategic goals and objectives
  • Ensure compliance with federal, state and local regulations pertaining to case management
  • Drive LOS initiatives with hospital case management leadership, physician advisor and nursing leadership
  • Lead denial management strategies with Revenue Cycle Team
  • Assist the case management leaders with training and development of all case management staff including nurses new to the profession
  • Continued assessment with case management leadership of staffing needs, ensuring stabilization of the hospital departments
  • Development and implement case management policies and procedures, ensuring that they are aligned with best practices and applicable regulations.
  • Provides comprehensive reporting to corporate and hospital executives and other stakeholders to include KPI's, avoidable delays, LOS and other metrics as determined
  • Build trust and confidence with physicians and hospital executives ensuring solid collaborative relationships.
  • With the hospital case management leadership maintain case management department performance improvement and quality plans
  • Maintain current competencies and updated knowledge in the specific area of practice.
  • Effectively manage financial resources within the areas of responsibility, including labor management, productivity, observation management, avoidable days and overall LOS.
  • Collaborate with UM physician chairs to develop and participate in scheduled UM Committees
  • Build relationships with community partners
  • Act as a clinical resource for the Hub when needed
  • Participate in all payor JOMs
  • Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
  • Uses AIDET in interactions with patients and family members.
  • Acts with a sense of urgency when performing tasks.
  • Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
  • Reports on any equipment and or environmental issues for repair.
  • Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
  • Speaks up to stop the line and escalates potential safety events if necessary.
  • Completes and attends monthly training assigned.
  • Other duties as assigned.

Behavioral Standards:
  • Demonstrate behaviors commensurate with the vision, mission, values, and behavioral standards of the organization.
  • Serve as a role model for the mission, vision, and values of the organization and fulfill other job duties as requested within the scope of practice.
  • Serve as a role model and mentor for staff and peers.
  • Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
  • Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers.

Communication/Knowledge:
  • Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer's and co-worker's time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork:
  • Holds staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.

Qualifications/Experience:
  • Minimum of five (5) years' experience in Clinical Nursing, required.
  • Minimum of five (5) years' experience in case management, preferably in a hospital setting.
  • Minimum of three (3) years' experience in a supervisory capacity or higher, required.
  • Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
  • A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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