25 of the Highest Paying Customer Service Manager Jobs in 2026

The best Customer Service Manager jobs can pay up to $144,500 per year.

High Paying Customer Service Manager Jobs

• Client Program Manager

  Salary range: $75,000 - $144,500

  The majority of Client Program Manager salaries across the United States currently range between $75,000 (25th percentile) and $144,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Client Program Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Customer Business Manager

  Salary range: $67,000 - $144,500

  The majority of Customer Business Manager salaries across the United States currently range between $67,000 (25th percentile) and $144,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Customer Business Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Client Operations Manager

  Salary range: $134,000 - $134,000

  The majority of Client Operations Manager salaries across the United States currently range between $134,000 (25th percentile) and $134,000 (75th percentile) annually. Most people working in this role make similar salaries regardless of skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Client Operations Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Business Relationship Manager

  Salary range: $68,500 - $132,500

  A business relationship manager works to break down barriers between different company departments and functions to drive positive business value results. As a business relationship manager, your job duties include acting as a liaison between departments and team leadership, facilitating the creation of idea documents and value plans, and ensuring value optimization to achieve overarching goals. Typical qualifications for the career include at least a bachelor’s degree in business administration (MBA) or a similar field and extensive industry experience. Some employers may require a master’s degree. You also need excellent interpersonal, strategic thinking, and leadership skills.

• Customer Advocacy Manager

  Salary range: $52,000 - $123,500

  The majority of Customer Advocacy Manager salaries across the United States currently range between $52,000 (25th percentile) and $123,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Customer Advocacy Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Customer Engagement Manager

  Salary range: $57,500 - $123,000

  As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

• Client Delivery Manager

  Salary range: $75,000 - $120,000

  The majority of Client Delivery Manager salaries across the United States currently range between $75,000 (25th percentile) and $120,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Client Delivery Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Business Banking Relationship Manager

  Salary range: $56,000 - $119,000

  A business banking relationship manager works for a bank and is responsible for developing relationships with business clients. As a business banking relationship manager, your duties include identifying new businesses to build banking relationships with, working with existing business customers to expand the financial services they use, and ensuring products or services meet clients’ needs. The career typically requires a bachelor’s degree in economics, finance, or a related field and prior experience in a similar role. You may also pursue banking certifications to demonstrate your expertise and boost your job prospects. Additional qualifications include advanced knowledge of banking offerings, as well as excellent interpersonal, communication, and organizational skills.

• Senior Relationship Manager

  Salary range: $83,000 - $116,500

  The majority of Senior Relationship Manager salaries across the United States currently range between $83,000 (25th percentile) and $116,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Senior Relationship Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Service Desk Manager

  Salary range: $71,000 - $112,500

  The majority of Service Desk Manager salaries across the United States currently range between $71,000 (25th percentile) and $112,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Service Desk Manager job market in the United States is active, with some companies hiring.

• Client Solutions Manager

  Salary range: $61,000 - $107,000

  A client solutions manager oversees business relationships with clients to promote customer satisfaction and company growth. As a client solutions manager, your job duties include working collaboratively with clients to develop business opportunities, establishing and maintaining client relationships through communication and project management, and ensuring clients receive high-quality service from internal teams. You may also prepare and present business reviews and work with contracts. The qualifications for the career vary depending on the industry, but you typically need a bachelor’s degree in marketing, business administration, or a related field and client services experience. Strong interpersonal, communication, and organizational skills are also essential, along with keen attention to detail and analytical ability.

• Relationship Manager

  Salary range: $50,500 - $105,500

  A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

• Customer Project Manager

  Salary range: $81,500 - $104,500

  The majority of Customer Project Manager salaries across the United States currently range between $81,500 (25th percentile) and $104,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Customer Project Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Client Services Project Manager

  Salary range: $81,500 - $104,500

  The majority of Client Services Project Manager salaries across the United States currently range between $81,500 (25th percentile) and $104,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Client Services Project Manager job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

• Customer Success Manager

  Salary range: $59,500 - $99,000

  A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

• HVAC Service Manager

  Salary range: $67,000 - $98,000

  As an HVAC service manager, your job is to manage customer accounts, mentor new employees, train service technicians, and otherwise organize a team of employees. In this role, you may decide which equipment to provide, respond to warranty-related customer issues, manage a budget, coordinate with other departments, maintain staffing levels, ensure compliance with safety regulations, and monitor employee performance. HVAC service managers are also responsible for approving labor and material quotes for clients, especially when they exceed the normal thresholds for the company. The many duties of this position often require multitasking, the ability to prioritize tasks, and the ability to delegate work as needed.

• Client Services Manager

  Salary range: $50,000 - $83,000

  A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

• Service Manager

  Salary range: $52,000 - $80,500

  Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

• Call Center Manager

  Salary range: $48,000 - $75,000

  As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

• Contact Center Manager

  Salary range: $52,000 - $75,000

  A contact center manager oversees a team of support specialists who handle customer issues through multiple channels, such as online chat, email, and phone calls. In this career, you often lead several tiers of technicians, from entry-level to senior staff members. Your responsibilities include hiring and coaching personnel, facilitating continuing education with the product line, and making regular communication with your team about updates and quality issues. Other duties include typical management functions like scheduling, supervising, and maintaining the group’s morale.

• Dealer Relationship Manager

  Salary range: $60,500 - $72,500

  A dealer relationship manager represents an automobile wholesaler or company. As a dealer relationship manager, you cultivate good relationships with dealerships in your region or territory and promote indirect loans and other tools for buyers to finance the purchase of a vehicle. Your duties and responsibilities include maintaining good lines of communication between the manufacturer and the dealerships’ sales department and managers and assessing the sales performance of various dealerships in your territory. You report to salespeople and finance departments with information about new financial products and make sure that they comply with all company and legal regulations.

• Client Relationship Manager

  Salary range: $43,500 - $65,000

  A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

• Client Administrator

  Salary range: $36,000 - $63,500

  A client administrator provides high-level customer service to clients at financial firms. As a client administrator, your job duties include answering customer inquiries, maintaining client records, performing research on financial products such as a stock investment, and providing administrative support to the senior financial advisers as needed. The career typically requires a bachelor’s degree in finance, accounting, or a related field and experience in the financial services industry. Additional qualifications include knowledge of financial concepts, the ability to work in a team-oriented environment, as well as excellent interpersonal, communication, and computer skills.

• Client Experience Manager

  Salary range: $35,000 - $61,500

  A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

• Call Center Team Leader

  Salary range: $36,500 - $53,000

  A call center team leader oversees and monitors a group of call center employees. As a call center team leader, your job is to provide training and feedback for the team, ensure that the team goals are met, and make performance assessments for each member. Your duties also include discussing targets with the call center manager and relaying those to the team. Qualifications for the career include leadership skills, customer service experience, observational awareness, and the ability to speak clearly over the phone.