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Customer Business Manager Jobs (NOW HIRING)

Acosta

Customer Business Manager

Marlborough, MA · On-site

The Customer Business Manager I is a retailerfacing leader who executes client strategies, drives brand growth, and accelerates results across assigned accounts. This role combines retailer expertise ...

Acosta

Customer Business Manager

Marlborough, MA · On-site

$67K - $72K/yr

The Customer Business Manager I is a retailer-facing leader who executes client strategies, drives brand growth, and accelerates results across assigned accounts. This role combines retailer ...

Acosta

Customer Business Manager II

Charlotte, NC · On-site

$85K - $100K/yr

Customer Business Manager II serves as the retailer expert and consistently execute client plans. Grow the client's business within each assigned retailer faster than both the category and the ...

Acosta

Business Manager

Livermore, CA · On-site

$79K - $99K/yr

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Business Manager

Houston, TX

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Senior Manager Business - Publix

Tampa, FL

Customer Business Planning Develop and sell strategic Customer Business Plans. Align cross ... Relationship Management Serve as the primary contact for principal-specific issues. Build and ...

Acosta

Senior Manager Business - Publix

Tampa, FL · On-site

$85K - $90K/yr

Customer Business Planning Develop and sell strategic Customer Business Plans. Align cross ... Relationship Management Serve as the primary contact for principal-specific issues. Build and ...

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Customer Business Manager information

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$51K

$102.1K

$197.5K

How much do customer business manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for customer business manager in the United States is $102,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $144,500.00 per year, depending on experience, location, and employer.

How does a Customer Business Manager typically collaborate with internal teams to drive client success?

A Customer Business Manager often acts as a bridge between clients and various internal departments such as sales, marketing, supply chain, and finance. They coordinate cross-functional efforts to ensure client needs are met, resolve any issues promptly, and align internal resources with customer objectives. Regular meetings, strategic planning sessions, and clear communication channels are key parts of this collaboration, helping to deliver tailored solutions that drive both customer satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a Customer Business Manager, and why are they important?

To thrive as a Customer Business Manager, you need strong business acumen, sales strategy expertise, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Proficiency in CRM systems, data analysis tools, and sales forecasting software is commonly required. Outstanding negotiation, communication, and problem-solving abilities set top performers apart in this role. These skills are crucial for building long-term client partnerships, driving revenue growth, and delivering tailored solutions in competitive markets.

What is the difference between Customer Business Manager vs Account Manager?

AspectCustomer Business ManagerAccount Manager
Primary FocusStrategic partnership development and business growth with key customersManaging client accounts, ensuring customer satisfaction, and maintaining relationships
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in sales or account managementBachelor's degree; sales or customer service experience often preferred
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageRetail, manufacturing, consumer goods, B2B servicesSales-driven industries, B2B and B2C sectors

The Customer Business Manager focuses on strategic growth and building long-term partnerships with key clients, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and strategic involvement.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What jobs pay 2000 a day?

In the role of Customer Business Manager, earning $2,000 a day typically requires senior-level experience, strong negotiation skills, and a strategic understanding of retail or client accounts. Such high daily earnings are often associated with executive positions, consulting, or specialized roles in sales and marketing that involve commission or performance-based pay. These roles may also require industry certifications and a proven track record of delivering results.

What is a Customer Business Manager?

A Customer Business Manager (CBM) is a professional responsible for managing the relationship between a company and its key customers, often within the sales or account management department. Their primary duties include developing business strategies, driving sales growth, negotiating contracts, and ensuring customer satisfaction. CBMs act as a liaison between the customer and internal teams, ensuring that the customer's needs are met while achieving the company's business objectives. This role requires strong communication, analytical, and negotiation skills, as well as a deep understanding of the market and customer needs.

What does a customer Business Manager do?

A Customer Business Manager is responsible for building and maintaining strong relationships with clients, understanding their needs, and aligning company products or services to meet those needs. They analyze market trends, develop strategic plans, and coordinate with sales and marketing teams to drive business growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for success in this role.

How much is the salary of a Business Manager?

The salary of a Customer Business Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in sales, marketing, and data analysis can influence compensation.
What cities are hiring for Customer Business Manager jobs? Cities with the most Customer Business Manager job openings:
Who are the top companies hiring for Customer Business Manager jobs? The top employers for Customer Business Manager jobs are:
What states have the most Customer Business Manager jobs? States with the most job openings for Customer Business Manager jobs include:
Customer Business Manager jobs near you
Infographic showing various Customer Business Manager job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,091 per year, or $49.1 per hour.

Customer Business Manager

Winland Foods, Inc.

Buckner, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Winland Foods rating

6.8

Company rating: 6.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

212th of 383 rated food and drinks producers

Job description

The Customer Business Manager (CBM) will drive profitable growth and strengthen business relationships with assigned national foodservice account customers by developing and executing strategic sales plans, identifying new business opportunities, and ensuring the effective management of account operations.
Employee Type:
Full time
Location:
US Works from Home
Job Type:
Field Sales
Job Posting Title:
Customer Business Manager
Job Description:
Schedule: Remote with Travel up to 50%
Work Location: Remote
Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.
Salary, based on experience and other qualifications: $93k to $138k Annually with additional bonus potential
Roles & Responsibilities:
  • Leads development of assigned national account customer business, taking ownership of account specific strategies to drive profitable growth.
  • Owns creation and execution of national account customer specific annual sales plans, including forecasted volume growth, product distribution, innovation penetration goals, marketing activation strategy, and customer business review presentations (existing and new).
  • Uses market and product knowledge to source and develop incremental business through prospecting, leads, and referrals.
  • Delivers business improvements against customer-supplier scorecard metrics.
  • Cultivates and maintains effective business relationships with decision makers in assigned national accounts.
  • Pursues identified business prospects, leading the planning and sales process for new business opportunities. This role has a substantial emphasis on new business development.
  • Oversees execution of existing contracts, including renewal and expansion of existing customer relationships.
  • Leverages restaurant research insights and trends and to identify whitespace opportunities, and collaborates with other teams to provide innovative solutions and products that align with Winland's core business strengths.
  • Maintains a thorough working knowledge of all of Winland's product portfolio, and a deep understanding of the competition (i.e. markets, products, pricing, culinary and technical facets).
  • Works with the Customer Data Specialist (CDS) to create and enter product opportunities into our Product Portfolio Management System (PPM) ensuring customer's expectations are clearly defined.
  • Owns coordination and management of account operations support, including reconciliation of rebates, allowances, deductions and receivables for assigned national accounts, as well as awareness and support for order fulfillment when necessary.
  • Proactively identifies opportunities to reduce/eliminate Damages, Distressed or Donated products (DDD), and understands key drivers to help mitigate future risk of product obsolescence.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.
Qualifications & Experience:
  • Bachelor's degree in Business, Finance or related field required
  • Minimum of 5 years of business experience in foodservice sales or related field required
  • Knowledge of the Foodservice business from the ground up, with a thorough understanding of national accounts segment
  • Has well-established contacts within national account foodservice industry
  • Demonstrated technical and analytical skills for evaluating market segments, and using data to drive product and pricing strategies, and the their impact to production forecasts
  • Ability to transform insights and analytics into customized strategic account plans for deliver growth
  • Excellent oral, written, interpersonal communication skills and effective relationship building
  • Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
  • Fluency in Power BI, SAP, SharePoint, MS Office (Word, Excel, PowerPoint)
  • Strong customer interaction and negotiation skill capabilities
  • Ability to manage multiple accounts, while cultivating large volume opportunities
  • Strong management skills with demonstrated problem solving ability, skilled at multi-tasking, prioritization, and communication of AOP performance to stakeholders at varying levels of the organization
  • Strong cross-functional and team coordination / collaboration skills
  • Creative problem solution abilities; ability to be resourceful to improve long-term customer relationships
  • Capable of building strong internal and external relationships to achieve desired customer outcomes
  • Ability to travel up to 50% of the time

EEO Statement:
Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.

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