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Customer Business Manager Jobs (NOW HIRING)

Tekwissen

Customer Business Manager

Los Angeles, CA · On-site

Customer Business Manager Location:Los Angeles, CA 90045 Duration: 4 Months Job Type: Temporary Assignment Work Type: Onsite Role Purpose: * The Customer Business Manager is accountable for the end ...

Winland Foods

Customer Business Manager

Tolleson, AZ · On-site

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Winland Foods

Customer Business Manager

Customer Business Manager The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be responsible for ...

Winland Foods

Customer Business Manager

Atlanta, GA · On-site

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Minnesota Jobs

Customer Business Manager

Customer Business Manager The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be responsible for ...

Hartz Mountain Corp

CUSTOMER BUSINESS MANAGER

Secaucus, NJ · On-site

$115K - $120K/yr

As a Key Account Manager, you'll play a critical role in shaping customer strategies, expanding ... Strategic Sales and Business Planning * Achieve sales targets for overall territory, customer and ...

CHO America

Customer Business Manager

Houston, TX · On-site

Do you enjoy building strong buyer relationships, negotiating win‑win promotions, and seeing your products succeed on the shelf? We're looking for a Customer Business Manager, to help grow our ...

CHO America

Customer Business Manager

Houston, TX · On-site

Do you enjoy building strong buyer relationships, negotiating win‑win promotions, and seeing your products succeed on the shelf? We're looking for a Customer Business Manager, to help grow our ...

Winland Foods

Customer Business Manager

North East, PA · On-site

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Winland Foods

Customer Business Manager

Medina, NY · On-site

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Winland Foods

Customer Business Manager

Oak Brook, IL · On-site

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

CHO America

Customer Business Manager

Houston, TX · On-site

Retail math, inventory management, and business analytics are second nature Tech-savvy: Advanced Microsoft Office skills and CRM proficiency Communication master: Your written and verbal skills ...

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Customer Business Manager information

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$51K

$102.1K

$197.5K

How much do customer business manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer business manager in the United States is $102,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What is a customer business manager?

A Customer Business Manager (CBM) is a professional responsible for managing the relationship between a company and its key customers, often within the sales or account management department. Their primary duties include developing business strategies, driving sales growth, negotiating contracts, and ensuring customer satisfaction. CBMs act as a liaison between the customer and internal teams, ensuring that the customer's needs are met while achieving the company's business objectives. This role requires strong communication, analytical, and negotiation skills, as well as a deep understanding of the market and customer needs.

What are the key skills and qualifications needed to thrive as a customer business manager?

To thrive as a Customer Business Manager, you need strong business acumen, sales strategy expertise, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Proficiency in CRM systems, data analysis tools, and sales forecasting software is commonly required. Outstanding negotiation, communication, and problem-solving abilities set top performers apart in this role. These skills are crucial for building long-term client partnerships, driving revenue growth, and delivering tailored solutions in competitive markets.

How does a customer business manager typically collaborate with internal teams to drive client success?

A Customer Business Manager often acts as a bridge between clients and various internal departments such as sales, marketing, supply chain, and finance. They coordinate cross-functional efforts to ensure client needs are met, resolve any issues promptly, and align internal resources with customer objectives. Regular meetings, strategic planning sessions, and clear communication channels are key parts of this collaboration, helping to deliver tailored solutions that drive both customer satisfaction and business growth.

What is the difference between Customer Business Manager vs Account Manager?

AspectCustomer Business ManagerAccount Manager
Primary FocusStrategic partnership development and business growth with key customersManaging client accounts, ensuring customer satisfaction, and maintaining relationships
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in sales or account managementBachelor's degree; sales or customer service experience often preferred
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageRetail, manufacturing, consumer goods, B2B servicesSales-driven industries, B2B and B2C sectors

The Customer Business Manager focuses on strategic growth and building long-term partnerships with key clients, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and strategic involvement.

What does a customer business manager do?

A customer business manager is responsible for building and maintaining relationships with clients, understanding their needs, and aligning company products or services to meet those needs. They analyze sales data, develop strategic plans, and coordinate with internal teams to ensure customer satisfaction and business growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

What cities are hiring for Customer Business Manager jobs?

Cities with the most Customer Business Manager job openings:

Who are the top companies hiring for Customer Business Manager jobs?

The top employers for Customer Business Manager jobs are:

What states have the most Customer Business Manager jobs?

States with the most job openings for Customer Business Manager jobs include:

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Customer Business Manager jobs near you
Infographic showing various Customer Business Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $102,091 per year, or $49.1 per hour.

Customer Business Manager

Tekwissen

Los Angeles, CA • On-site

Other

Re-posted 7 days ago

Job description

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client produces electronics and HVAC equipment. The Company offers HVAC equipment, building automation, security, fire detection, batteries, and other related products, as well as building control systems, energy management, and integrated facility management services. Client serves customers worldwide.
Position:Customer Business Manager
Location:Los Angeles, CA 90045
Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Role Purpose:
  • The Customer Business Manager is accountable for the end-to-end delivery of Business & Maintenance (O&M) services at the LAX Consolidated Rent-A-Car (ConRAC) facility under a P3 (DBFOM) contract.
  • This role ensures contract compliance, asset reliability, KPI performance, and customer (LAWA) satisfaction, while maintaining a safe and efficient operating environment.
Core Accountabilities:
Contract Compliance & Governance:
  • Own execution of Project Agreements requirements
  • Ensure compliance with:
    • Availability and performance standards
    • Maintenance obligations and response times
  • Lead audits, reporting, and interface with LAWA on contractual matters
  • Collaborate with co-partner to deliver contractual obligations
  • Develop SOP/EOP and implement
  • Critical thinker
  • Able to lead and coordinate contractual meetings with key stakeholders (Police, Fire, LAWA and rental car customers)
Business & Asset Management:
  • Oversee all O&M activities across critical systems:
    • HVAC, BAS, electrical, vertical transport, fire/life safety, security
  • Ensure effective work order management, PM execution, Life Cycle program and asset reliability
  • Oversee subcontractors and service providers
KPI & Performance Management:
  • Manage contract-driven performance metrics, including:
    • Availability and Performance compliance
    • Response times and backlog
    • Quality, safety, and cost performance
  • Drive corrective actions and continuous improvement initiatives
  • Employee performance metrics
Customer & Stakeholder Leadership:
  • Serve as primary Business interface with LAWA and Project Company
  • Lead performance reviews and Business meetings
  • Provide clear reporting on performance, risks, and improvement plans
  • Maintain strong, collaborative customer relationships
Team Leadership:
  • Lead a multi-disciplinary FM team and subcontractors
  • Responsible for:
    • Staffing, training, and performance management
    • Workforce planning and technical capability development
  • Promote a culture of safety, accountability, and continuous improvement
Key Success Measures:
  • Compliance with availability and performance standards
  • Achievement of contract KPIs and service levels
  • Successful audit and compliance outcomes
  • Manage multiple site budgets and meet forecasted margins
  • Customer (LAWA) satisfaction
  • Safety performance and Business reliability
Qualifications:
  • 10+ years in facility management / infrastructure O&M
  • Strong background in multi-system technical Business (HVAC, electrical, life safety)
  • Proven experience in:
    • Contract-driven environments (P3 preferred)
    • KPI-based performance management
    • Leading large, multi-disciplinary teams
  • Strong contract interpretation and stakeholder management skills
Position Profile:
  • Full-time, on-site leadership role at LAX ConRAC
  • High-visibility role with direct customer interface
  • Critical to contract compliance, Business performance, and financial outcomes

TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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