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Customer Business Manager Jobs (NOW HIRING)

CHO America

Customer Business Manager

Houston, TX · On-site

Do you enjoy building strong buyer relationships, negotiating win‑win promotions, and seeing your products succeed on the shelf? We're looking for a Customer Business Manager, to help grow our ...

Acosta

Business Manager

Bloomfield, NJ · On-site

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Senior Manager Business - Publix

Tampa, FL · On-site

$85K - $90K/yr

Customer Business Planning Develop and sell strategic Customer Business Plans. Align cross ... Relationship Management Serve as the primary contact for principal-specific issues. Build and ...

Acosta

Business Manager

Norfolk, VA · On-site

$79K - $95K/yr

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Business Manager

Milwaukee, WI · On-site

$72K - $90K/yr

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Business Manager

Milwaukee, WI · On-site

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Business Manager

Boise, ID · On-site

$60K - $70K/yr

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

Acosta

Business Manager

Kansas City, KS · On-site

$70K - $80K/yr

Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while ...

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Customer Business Manager information

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$51K

$102.1K

$197.5K

How much do customer business manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer business manager in the United States is $102,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $144,500.00 per year, depending on experience, location, and employer.

How does a customer business manager typically collaborate with internal teams to drive client success?

A Customer Business Manager often acts as a bridge between clients and various internal departments such as sales, marketing, supply chain, and finance. They coordinate cross-functional efforts to ensure client needs are met, resolve any issues promptly, and align internal resources with customer objectives. Regular meetings, strategic planning sessions, and clear communication channels are key parts of this collaboration, helping to deliver tailored solutions that drive both customer satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a customer business manager?

To thrive as a Customer Business Manager, you need strong business acumen, sales strategy expertise, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Proficiency in CRM systems, data analysis tools, and sales forecasting software is commonly required. Outstanding negotiation, communication, and problem-solving abilities set top performers apart in this role. These skills are crucial for building long-term client partnerships, driving revenue growth, and delivering tailored solutions in competitive markets.

What is the difference between Customer Business Manager vs Account Manager?

AspectCustomer Business ManagerAccount Manager
Primary FocusStrategic partnership development and business growth with key customersManaging client accounts, ensuring customer satisfaction, and maintaining relationships
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in sales or account managementBachelor's degree; sales or customer service experience often preferred
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageRetail, manufacturing, consumer goods, B2B servicesSales-driven industries, B2B and B2C sectors

The Customer Business Manager focuses on strategic growth and building long-term partnerships with key clients, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and strategic involvement.

What is a customer business manager?

A Customer Business Manager (CBM) is a professional responsible for managing the relationship between a company and its key customers, often within the sales or account management department. Their primary duties include developing business strategies, driving sales growth, negotiating contracts, and ensuring customer satisfaction. CBMs act as a liaison between the customer and internal teams, ensuring that the customer's needs are met while achieving the company's business objectives. This role requires strong communication, analytical, and negotiation skills, as well as a deep understanding of the market and customer needs.
What cities are hiring for Customer Business Manager jobs? Cities with the most Customer Business Manager job openings:
Who are the top companies hiring for Customer Business Manager jobs? The top employers for Customer Business Manager jobs are:
What states have the most Customer Business Manager jobs? States with the most job openings for Customer Business Manager jobs include:
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Customer Business Manager jobs near you
Infographic showing various Customer Business Manager job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $102,091 per year, or $49.1 per hour.

CUSTOMER BUSINESS MANAGER

The Hartz Mountain Corporation

Remote

$115K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Sales Key Account Manager- Kroger (Remote)
About Us:
At Hartz, our passion for pets inspires everything we do. For over 100 years, we've been a trusted name in pet care-creating innovative products that strengthen the bond between pets and the people who love them.
As industry leaders, we're constantly pushing what's possible to help pets live happier, healthier, and longer lives. Our diverse, talented team fuels this mission, bringing fresh ideas and genuine dedication to every project.
We're committed to an inclusive, supportive workplace where everyone can thrive-whether you're collaborating onsite or working in a hybrid environment. At Hartz, your contributions matter, and the impact you make extends far beyond our walls.
Join us and help shape the future of pet care-driving bold ideas and meaningful change for pets and the people who love them.
What We Offer ...
  • Remote Work Schedule: Work remotely from your home office.
  • Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting.
  • Generous Paid Time Off: Enjoy up to 34 paid days off annually.
  • Paid Leaves: Parental leave, Bereavement leave, and Military leave.
  • Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance.
  • Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities.

The Role ...
We are excited to offer a fantastic opportunity for a motivated, highly analytical sales professional to serve as the Customer Business Manager, overseeing the strategic, end-to-end management of the Kroger account (all divisions), Harris Teeter, Giant Eagle, and our distributor partnership with Central Pet & Garden (CP&G). In this role, you will leverage advanced data analytical skills to drive aggressive sales growth and maximize long-term category volume. Candidates must bring extensive experience managing major mass grocery accounts, with prior Kroger-specific experience and familiarity with their data and digital ecosystems being highly preferred.
Success hinges on your ability to cultivate strong stakeholder relationships, supported by rigorous data tracking and a relentless drive for results. By transforming POS and syndicated data into actionable business plans, you will optimize trade spend ROI, manage forecasts, and ensure flawless retail execution. We are looking to elevate our sales team with a growth-minded professional who can translate complex analytics into compelling selling stories, establishing themselves as a trusted expert who uses disciplined business tracking to elevate team performance and drive profitable growth.
In this position, you will work remotely from your home base, located in one of the following states: AR, CA, CT, FL, GA, IL, IN, KS, KY, MI, MN, NC, NJ, OH, PA, TN, TX, VA, and WA.
Your Responsibilities ...
Strategic Sales and Business Planning
  • Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
  • Develop, monitor, and continually revise assigned accounts' annual business plans.
  • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan
  • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
  • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
  • Forecast customer events as required.

Account and Relationship Management
  • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.
  • Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.
  • Understand and convey account strategies and goals to the internal Hartz team.
  • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings.

Operations and Administration
  • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.

Requirements
You'll Need ...
  • Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on national grocery headquarter accounts with a history of setting and delivering a growth agenda; Kroger experience preferred and pet care industry a plus.
  • Customer Specific Systems Proficiency: Proficient in the use of Kroger systems and all included vendor apps and reports to create and track metrics expected by customer scorecards is preferred
  • Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch
  • Negotiation Skills: Proven negotiation skills, demonstrated ability to finalize business, and expand current account list
  • Software Proficiency: Proficiency with Microsoft Office Suite programs
  • Business Travel: Willingness and ability to travel as needed (25%)

If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today! Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.
#2026-17
Salary Description
$115-120K

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