CROSSMARK
CROSSMARK

120 Crossmark Customer Business Manager Jobs Hiring Near You

The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be responsible for customer satisfaction ...

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

... customer operations, or account management within semiconductors or complex B2B technology environments * A track record of owning customer forecasts, demand planning, and revenue execution - not ...

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Customer Business Manager Schedule: Remote with Travel up to 50% Work Location: Remote Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity ...

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CROSSMARK Jobs Information

Do workers at CROSSMARK get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and June 2026.

Does CROSSMARK pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and June 2026.

At CROSSMARK, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

Are part-time workers able to get health insurance from CROSSMARK?

Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at CROSSMARK?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 30 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from CROSSMARK affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at CROSSMARK?

Some people get paid time off from work.
65% of people say they don’t get paid time off.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at CROSSMARK worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Do CROSSMARK workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for CROSSMARK workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at CROSSMARK?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do CROSSMARK managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at CROSSMARK spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at CROSSMARK?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and June 2026.

Is a CROSSMARK job good for students?

Only some students say this is a good place to work if you’re studying.
56% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

Is working at CROSSMARK good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at CROSSMARK feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at CROSSMARK get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and June 2026.

Is it stressful to work at CROSSMARK?

Some people feel stressed here.
59% of people say they often feel stressed at work.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at CROSSMARK enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at CROSSMARK recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at CROSSMARK?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at CROSSMARK?

Most people aren’t given support to advance their career here.
In the last year, 85% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people think CROSSMARK’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers feel well informed about how CROSSMARK is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and June 2026.

What other companies are hiring for Customer Business Manager jobs?

What are the most popular categories at Crossmark?

Infographic showing various Customer Business Manager job openings at Crossmark in the United States as of August 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 100% Physical job distribution.

$115K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Job Type
Full-time
Description
Sales Key Account Manager- Kroger (Remote)
About Us:
At Hartz, our passion for pets inspires everything we do. For over 100 years, we've been a trusted name in pet care-creating innovative products that strengthen the bond between pets and the people who love them.
As industry leaders, we're constantly pushing what's possible to help pets live happier, healthier, and longer lives. Our diverse, talented team fuels this mission, bringing fresh ideas and genuine dedication to every project.
We're committed to an inclusive, supportive workplace where everyone can thrive-whether you're collaborating onsite or working in a hybrid environment. At Hartz, your contributions matter, and the impact you make extends far beyond our walls.
Join us and help shape the future of pet care-driving bold ideas and meaningful change for pets and the people who love them.
What We Offer ...
  • Remote Work Schedule: Work remotely from your home office.
  • Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting.
  • Generous Paid Time Off: Enjoy up to 34 paid days off annually.
  • Paid Leaves: Parental leave, Bereavement leave, and Military leave.
  • Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance.
  • Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities.

The Role ...
We are excited to offer a fantastic opportunity for a motivated, highly analytical sales professional to serve as the Customer Business Manager, overseeing the strategic, end-to-end management of the Kroger account (all divisions), Harris Teeter, Giant Eagle, and our distributor partnership with Central Pet & Garden (CP&G). In this role, you will leverage advanced data analytical skills to drive aggressive sales growth and maximize long-term category volume. Candidates must bring extensive experience managing major mass grocery accounts, with prior Kroger-specific experience and familiarity with their data and digital ecosystems being highly preferred.
Success hinges on your ability to cultivate strong stakeholder relationships, supported by rigorous data tracking and a relentless drive for results. By transforming POS and syndicated data into actionable business plans, you will optimize trade spend ROI, manage forecasts, and ensure flawless retail execution. We are looking to elevate our sales team with a growth-minded professional who can translate complex analytics into compelling selling stories, establishing themselves as a trusted expert who uses disciplined business tracking to elevate team performance and drive profitable growth.
In this position, you will work remotely from your home base, located in one of the following states: AR, CA, CT, FL, GA, IL, IN, KS, KY, MI, MN, NC, NJ, OH, PA, TN, TX, VA, and WA.
Your Responsibilities ...
Strategic Sales and Business Planning
  • Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
  • Develop, monitor, and continually revise assigned accounts' annual business plans.
  • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan
  • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
  • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
  • Forecast customer events as required.

Account and Relationship Management
  • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.
  • Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.
  • Understand and convey account strategies and goals to the internal Hartz team.
  • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings.

Operations and Administration
  • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.

Requirements
You'll Need ...
  • Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on national grocery headquarter accounts with a history of setting and delivering a growth agenda; Kroger experience preferred and pet care industry a plus.
  • Customer Specific Systems Proficiency: Proficient in the use of Kroger systems and all included vendor apps and reports to create and track metrics expected by customer scorecards is preferred
  • Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch
  • Negotiation Skills: Proven negotiation skills, demonstrated ability to finalize business, and expand current account list
  • Software Proficiency: Proficiency with Microsoft Office Suite programs
  • Business Travel: Willingness and ability to travel as needed (25%)

If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today! Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.
#2026-17
Salary Description
$115-120K