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Dealer Relationship Manager Jobs (NOW HIRING)

First Investors Financial Services, Inc.

The Dealer Relationship Manager (DRM) is responsible for managing an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of ...

First Investors Financial Services, Inc.

The Dealer Relationship Manager (DRM) is responsible for managing an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of ...

Upstart

Senior Dealer Relationship Manager (Remote)

OR · On-site +1

As a Remote Dealer Relationship Manager at Upstart, you will launch and manage a portfolio of lower-volume dealer partners located primarily in rural and geographically dispersed markets. You will ...

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Upstart

Senior Dealer Relationship Manager (Remote)

As a Remote Dealer Relationship Manager at Upstart, you will launch and manage a portfolio of lower-volume dealer partners located primarily in rural and geographically dispersed markets. You will ...

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Dealer Relationship Manager information

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$54.5K

$66.4K

$75.5K

How much do dealer relationship manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for dealer relationship manager in the United States is $66,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a dealer relationship manager?

A Dealer Relationship Manager is a professional who acts as the main point of contact between financial institutions, such as banks or auto finance companies, and vehicle dealerships. Their primary role is to build and maintain strong relationships with dealers, helping them understand and utilize the lender’s products and services. They also provide training, resolve issues, and ensure that dealerships have the support they need to facilitate vehicle financing for their customers. Dealer Relationship Managers often work to grow business volume by identifying opportunities and ensuring high levels of satisfaction among dealership partners.

What does a dealer relationship manager do?

A dealer relationship manager represents an automobile wholesaler or company. As a dealer relationship manager, you cultivate good relationships with dealerships in your region or territory and promote indirect loans and other tools for buyers to finance the purchase of a vehicle. Your duties and responsibilities include maintaining good lines of communication between the manufacturer and the dealerships’ sales department and managers and assessing the sales performance of various dealerships in your territory. You report to salespeople and finance departments with information about new financial products and make sure that they comply with all company and legal regulations.

What skills make a successful dealer relationship manager?

To thrive as a Dealer Relationship Manager, you need strong sales acumen, relationship-building abilities, and a background in finance or business, often supported by a bachelor's degree. Familiarity with CRM software, loan origination systems, and industry-specific platforms is essential for managing dealer accounts and processing transactions. Excellent negotiation, communication, and problem-solving skills help you stand out by fostering trust and resolving issues efficiently. These skills are crucial for driving business growth, maintaining dealer satisfaction, and ensuring seamless collaboration between dealerships and financial institutions.

How does a dealer relationship manager typically collaborate with dealership partners to achieve sales targets?

As a Dealer Relationship Manager, you will regularly interact with dealership partners to understand their needs, provide product training, and offer guidance on financing solutions. This collaboration often involves conducting on-site visits, reviewing performance metrics, and devising tailored strategies to help dealers grow their business. Building strong, trust-based relationships is key, as you act as the main point of contact between dealers and your company, ensuring open communication and resolving any challenges that may arise. These efforts help align dealership goals with your organization's sales targets and foster long-term partnerships.

What is the difference between Dealer Relationship Manager vs Sales Coordinator?

AspectDealer Relationship ManagerSales Coordinator
Primary FocusBuilding and maintaining dealer relationships, ensuring dealer satisfactionSupporting sales team, coordinating sales activities and schedules
Required CredentialsExperience in dealer management, sales, or customer service; often a bachelor's degreeSales or marketing background; often an associate or bachelor's degree
Work EnvironmentOffice-based with field visits to dealersOffice setting, supporting sales teams and clients
Industry UsageCommon in automotive, machinery, and equipment sectorsUsed across various sales-driven industries

The Dealer Relationship Manager primarily focuses on managing dealer partnerships and ensuring ongoing satisfaction, while the Sales Coordinator supports sales operations and coordination. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ significantly.

Is being a dealer relationship manager a stressful job?

Dealer Relationship Managers often work in fast-paced environments where they must manage multiple dealer accounts, resolve issues, and meet sales targets, which can contribute to job stress. The role requires strong communication skills, problem-solving abilities, and sometimes long or irregular hours, depending on the company's demands.
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Dealer Relationship Manager jobs near you
Infographic showing various Dealer Relationship Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $66,428 per year, or $31.9 per hour.

Indirect Dealer Relationship Manager

Phoenix, AZ • On-site

Arizona Financial Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about Arizona Financial Credit Unionexternal

$75K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Arizona Financial Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary Overview
The Indirect Dealer Relationship Manager is responsible for developing dealer relationship for Automotive, Powersports and RV, conduct, dealer due diligence, ability to identify opportunities in the market place, develop dealer efficiencies, make recommendations on program enhancements, address gap in service, understanding competitors program, and be another key point of contact for CUDL(Credit Union Direct Lending)This position serves as the primary liaison between the credit union, branches and dealer partners, driving loan production, dealer engagement, portfolio growth, and overall program performance. The role focuses on business development, dealer recruitment, dealer retention, training, and market expansion while ensuring safety and soundness of the indirect program, ensuring alignment with the credit union's lending, compliance, and risk management standards. The Indirect Dealer Relationship Manager plays a critical role in supporting strategic initiatives that expand market share, maintains mutually beneficial relationships with approved dealer partners and position the credit union as a preferred lending partner.
Essential Job Functions
Dealer Relationship Management
  • Serve as the primary relationship manager for assigned region or any other region as needed
  • Develop and maintain strong relationships with dealer principal, finance director, finance managers, general managers, and general sales managers.
  • Conduct regular dealer visits to strengthen partnerships, identify growth opportunities, and provide coaching.
  • Act as the primary point of contact for dealer questions, escalations, and operational concerns.
  • Maintain a high level of dealer satisfaction through responsive communication and service.
  • Managing conflict resolution

Business Development
  • Identify, recruit, and onboard new indirect lending partners.
  • Expand lending opportunities within existing markets and new territories.
  • Collaborate with leadership to develop market expansion strategies.
  • Promote indirect lending products, pricing programs, leasing solutions, and refinance initiatives.
  • Represent the credit union at dealer events, community events, and industry conferences.

Production & Performance Management
  • Drive indirect loan volume growth through active dealer engagement.
  • Monitor production trends and dealer performance metrics.
  • Issue dealer reserve chargebacks bi-monthly
  • Analyze dealer penetration, funding rates, look-to-book ratios, and profitability trends.
  • Develop action plans to improve dealer production and portfolio quality.
  • Support achievement of annual production and strategic growth targets.

Dealer Training & Support
  • Credit union lending programs
  • Ability confidently speak on approvals, counter, and decline
  • Electronic contracting processes
  • Funding requirements
  • Product promotions
  • Dealer incentive programs
  • Ensure dealers are knowledgeable about credit union products, policies, and procedures.
  • Assist dealers in adopting new lending initiatives and technology platforms.
  • Enforce dealer buybacks

Strategic Program Support
  • Auto refinance partnerships
  • Indirect auto leasing
  • Power sports and RV
  • Out-of-state lending initiatives
  • Dealer on boarding and management
  • Centennial Leasing and sales (MAC)

Requirements
Position Required Qualifications
Minimum Education and Experience
High School diploma or GED and five (5) years of experience with indirect lending sales, underwriting, dealer interactions with two (2) years working in the auto lending industry, high retail volume sales and worked in a commissioned role.
Knowledge, Skills, and Abilities
Candidate should have strong knowledge of auto loan underwriting, understand credit risk and auto loan profitability. Candidate need to be qualified to do so to explain credit decisions to dealers in a confident and professional manner either over the phone or through messaging. Proficiency with computer programs including the full suite of Microsoft Office products and other standard office software. Ability to develop ad hoc reports. Ability to read, write, speak, and use proper grammar in English. Ability to read, analyze and interpret technical procedures, financial reports, legal documents, and government regulations. Proven ability to write business correspondence and draft reports. Proven ability to write business correspondence in response to sensitive inquiries or complaints. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively to members and dealers regarding sensitive inquiries or complaints. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Licenses, Training, and Certifications Required
None.
Hybrid Work Environment and Physical Demands
  • Occasionally required to stand, walk, and reach with hands and arms.
  • Regularly required to sit; use hands to finger keys accurately when using calculator machines or computer keyboards.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision and distant vision.
  • The noise level in the work environment is moderate.
  • Must be able to travel eighty percent of the time independently to departments, branches, dealerships, and other off-site locations.
  • Must have a valid driver's license with no moving violation in the past 2 years

NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.
Salary Description
$75,500.00

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