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Client Services Project Manager Jobs (NOW HIRING)

Epiq

Client Services Project Manager

New York, NY · Remote

$90K - $115K/yr

This position typically oversees one or more Project Coordinators or Project Specialists in the Client Services department. Essential Job Responsibilities A Project Manager ("PM") must meet critical ...

Epiq

Client Services Project Manager

Tampa, FL · Remote

$90K - $115K/yr

... service quality, or client obligations. * Contributes to refining standard operating procedures and best practices across all process improvement areas. Financial Oversight: * Manages project ...

Epiq

Client Services Project Manager

Kansas City, MO · Remote

$90K - $115K/yr

... service quality, or client obligations. * Contributes to refining standard operating procedures and best practices across all process improvement areas. Financial Oversight: * Manages project ...

Epiq

Client Services Project Manager

New York, NY · Remote

$90K - $115K/yr

... service quality, or client obligations. * Contributes to refining standard operating procedures and best practices across all process improvement areas. Financial Oversight: * Manages project ...

Epiq

Client Services Project Manager

Kansas City, KS · Remote

$90K - $115K/yr

This position typically oversees one or more Project Coordinators or Project Specialists in the Client Services department. Essential Job Responsibilities A Project Manager ("PM") must meet critical ...

Quad

Client Services Project Manager

Bolingbrook, IL · On-site

$80K - $103K/yr

GENERAL PURPOSE OF JOB The primary role of the Project Manager Client Services is to successfully manage individual client relationships and projects on behalf of the client and Quad. KEY ...

Epiq

Client Services Project Manager

New York, NY · On-site

$100K - $120K/yr

The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful ...

NICE

OR

You will serve as the main client contact and ensure internal and external teams-including Global ... Strong knowledge of Project Management practices and enterprise service delivery * Ability to ...

NICE

Lead Client Services Project Manager

You will serve as the main client contact and ensure internal and external teams-including Global ... Strong knowledge of Project Management practices and enterprise service delivery * Ability to ...

NICE

Lead Client Services Project Manager

Atlanta, GA · On-site

The Project Manager (PM) is a customer-facing position, driving the deployment of the NiCE ... High level of accountability at the individual level; service and support that exceeds client needs.

NICE

OR

You will serve as the main client contact and ensure internal and external teams-including Global ... Strong knowledge of Project Management practices and enterprise service delivery * Ability to ...

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Client Services Project Manager information

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$36.5K

$90.9K

$114K

How much do client services project manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for client services project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Project Manager, and why are they important?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

What does a client services project manager do?

A client services project manager oversees the planning, execution, and delivery of projects to meet client needs. They coordinate between clients and internal teams, manage timelines and budgets, and ensure customer satisfaction using project management tools and communication skills.

What is the difference between a client service manager and a project manager?

A Client Services Project Manager combines responsibilities of managing client relationships and overseeing specific projects to ensure deliverables meet client expectations and deadlines. While a client service manager focuses on maintaining ongoing client satisfaction and communication, a project manager concentrates on planning, executing, and closing projects, often using tools like Gantt charts and project management software. Both roles require strong communication and organizational skills, but their primary focus differs—client service managers prioritize relationship management, whereas project managers focus on project execution.

How does a Client Services Project Manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What is the highest paying project manager job?

Senior program or portfolio managers in industries like technology, finance, or construction tend to have the highest salaries among project management roles, often exceeding $150,000 annually. Specialized certifications such as PMP or PgMP can also contribute to higher compensation for experienced project managers.

What does a client project manager do?

A client services project manager oversees the planning, execution, and delivery of projects for clients, ensuring that objectives are met on time and within budget. They coordinate between clients and internal teams, manage resources, and communicate progress regularly, often using project management tools like MS Project or Asana. Strong organizational, communication, and problem-solving skills are essential for success in this role.
What cities are hiring for Client Services Project Manager jobs? Cities with the most Client Services Project Manager job openings:
What are the most commonly searched types of Client Services Project jobs? The most popular types of Client Services Project jobs are:
What states have the most Client Services Project Manager jobs? States with the most job openings for Client Services Project Manager jobs include:
Client Services Project Manager jobs near you
Infographic showing various Client Services Project Manager job openings in the United States as of June 2026, with employment types broken down into 52% Full Time, 37% Part Time, 1% Temporary, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.
Client Services Project Manager

Client Services Project Manager

Meridian Bioscience, Inc.

Memphis, TN

Full-time

Posted 29 days ago

Job description

Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems.


The Client Services Project Manager plays a critical role in driving customer satisfaction, revenue realization, and operational excellence within a regulated life sciences environment. Reporting to the Sr. Director of Global Customer Success, this role serves as the primary owner of customer-driven custom development and cross-functional initiatives that directly impact delivery performance, profitability, and the overall customer experience.
This position operates at the intersection of Sales, R&D, Operations, and Quality within an ISO 13485-certified facility. The role is both tactical and strategic—responsible for executing projects with precision while also identifying systemic improvement opportunities and influencing cross-functional alignment. The Client Services Project Manager owns the end-to-end customer experience for assigned projects, exercises sound commercial judgment in evaluating requests and concessions, and makes recommendations based on opportunity value, feasibility, and long-term partnership strategy.


Key Responsibilities & Business Outcomes


Project Ownership & Execution
Serve as the primary project owner for global customer-driven initiatives, including custom product development projects impacting revenue and strategic accounts
Develop and manage detailed project plans, timelines, milestones, and risk mitigation strategies
Lead cross-functional coordination across Commercial, Operations, R&D, Quality, and Supply Chain to ensure accurate and timely execution
Maintain comprehensive project documentation in alignment with ISO 13485 and internal quality requirements
Ensure adherence to regulatory, quality, and change control processes throughout the project lifecycle


Customer Experience & Commercial Decision-Making
Act as the primary customer-facing contact for assigned initiatives, providing proactive updates and managing expectations
Own the overall customer experience from project initiation through delivery
Evaluate customer requests, change orders, and exception scenarios using commercial judgment
Make recommendations on what to honor, modify, or decline based on revenue impact, strategic value, operational feasibility, and risk
Partner closely with Sales to align on opportunity value, customer priorities, and long-term relationship strategy


Strategic Impact & Continuous Improvement
Identify systemic process gaps impacting delivery performance or customer satisfaction
Drive continuous improvement initiatives that enhance cross-functional execution, transparency, and responsiveness
Analyze customer feedback and project outcomes to recommend strategic improvements to processes, policies, or service models
Influence peers and stakeholders to adopt improved workflows and best practices
Escalate risks and constraints appropriately while proposing actionable solutions

Cross-Functional Leadership (Influence Without Authority)
Facilitate structured project meetings and ensure accountability across functions
Drive alignment among teams with competing priorities
Influence decision-making through data, preparation, and commercial insight
Serve as a trusted internal partner across Commercial and Operations


  • Bachelor’s degree in Business, Science, Engineering, or a related field (or equivalent experience)
  • 3–5+ years of project management experience in a client-facing or cross-functional environment
  • Experience in the life sciences, medical device, diagnostics, or regulated manufacturing industry strongly preferred
  • Working knowledge of ISO 13485 quality systems and documentation requirements
  • Demonstrated experience managing customer-facing projects involving Operations, R&D, and Commercial teams
  • Strong commercial acumen and ability to evaluate trade-offs between customer satisfaction, operational feasibility and profitability
  • Proven ability to manage complex timelines, multiple stakeholders and complete priorities
  • PMP or other project management certification preferred
  • Customer-centric mindset with strong relationship management capability
  • Strategic thinking with tactical execution discipline
  • Commercial judgement and decision-making capability
  • Cross-functional influence and stakeholder alignment
  • Structured problem solving and risk mitigation
  • Clear and confident communication across all organizational levels
  • High attention to detail within regulated environments

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. (USA Only)*

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