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Client Services Project Manager Jobs in Appleton, WI

HIL is looking for a Client Services Manager (CSM) to join our team. The CSM ensures the execution of the highest quality services and customer service for clients, guardians, families and funding ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Project Manager

Green Bay, WI · On-site

$85K - $125K/yr

EUA is seeking an Architectural Project Manager for our firm. Candidates should be a Licensed ... Primary responsibility and oversight of client contact, budgeting, scheduling, planning, design ...

Act as the Company representative with the client, stakeholders, vendors, and subcontractors ... OUR VISION We strive to be the preeminent full-service civil, building, and specialty contractor by ...

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Client Services Project Manager information

See Appleton, WI salary details

$35.6K

$88.7K

$111.2K

How much do client services project manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client services project manager in Appleton, WI is $88,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Project Manager, and why are they important?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

What does a Client Services Project Manager do?

A Client Services Project Manager oversees projects on behalf of clients, acting as the main point of contact between the client and the organization. They are responsible for planning, executing, and finalizing projects according to deadlines and within budget, while ensuring the client's needs and expectations are met. This role typically involves coordinating internal teams, managing resources, and communicating project progress to stakeholders. Strong organizational, communication, and problem-solving skills are essential for success in this position.

Can I make 100k as a project manager?

A Client Services Project Manager can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level.

What is the difference between a client service manager and a project manager?

A Client Services Project Manager combines responsibilities of managing client relationships and overseeing specific projects, ensuring deliverables meet client expectations and project goals. A client service manager primarily focuses on maintaining client satisfaction and communication, while a project manager concentrates on planning, executing, and closing projects within scope, time, and budget constraints. Both roles require strong communication and organizational skills, but their core focus differs—client service managers prioritize client retention, and project managers focus on project success.

What is a client services project manager?

A client services project manager is responsible for coordinating and overseeing projects that involve client interactions, ensuring deliverables meet client expectations and deadlines. They often work with cross-functional teams, utilize project management tools, and maintain communication to ensure client satisfaction and project success.

How does a Client Services Project Manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What does a client project manager do?

A client services project manager oversees the planning, execution, and delivery of projects for clients, ensuring that objectives are met on time and within budget. They coordinate between clients and internal teams, manage resources, and communicate progress regularly, often using project management tools like MS Project or Asana.
Infographic showing various Client Services Project Manager job openings in Appleton, WI as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $88,721 per year, or $42.7 per hour.
Manager, Client Services

Manager, Client Services

MyPath

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.
Overview
Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Client Services Manager (CSM) to join our team. The CSM ensures the execution of the highest quality services and customer service for clients, guardians, families and funding representatives. You will provide day-to-day leadership, care plan implementation and management, oversight and support to up to 12 residential program sites.
As a Client Services Manager, you will:
• Maintain quality systems, processes, and client services by providing oversight and support of assigned programs
• Perform HR management and professional development for assigned staff
• Develop effective communication strategies between employees, supervisors, clients, client guardians, and care management teams.
• Oversee client service planning and collaborate on developing quantifiable success factors
• Manage the fiscal performance of assigned programs, investigating and accounting for variances from budget, and developing plans of correction.
• Promote compliance and standardization regarding regulatory, contractual and company standards
Benefits:
• Health, Dental, and Vision Insurance
• PTO after 60 days
• 401k with ESOP benefits
• Referral Bonus Program - $2,000 Bonus per positive referral
• Tuition Reimbursement and Loan Pay-down Programs
• Employee Assistance Programs
Qualifications:
• High School Diploma or GED, bachelor's degree preferred
• 3 years of experience overseeing multi-site behavioral or CBRF programs
• 2 years of supervisory experience a in Human Services field
• Valid Driver's License with 3 years of acceptable driving record
• Flexibility, autonomy, responsiveness, and a high level of initiative
• Ability to travel to different work locations, training sessions, and meetings
• Successful completion of a caregiver background check, TB, and Health Screen
Additional Information
MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.
MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.
Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.
Our Culture
At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:
  • Passion
  • Accountability
  • Teamwork
  • Openness
  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!
MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.
MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.