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Client Services Project Manager Jobs in Appleton, WI

Maxcess International

Project Manager

Greenville, WI · On-site

Provide the best customer service in the industry * Cultivate an open communication environment ... Project Management Professional (PMP) certification * A Master's degree in a related field (MBA, ...

Maxcess International

Project Manager

Greenville, WI

Provide the best customer service in the industry * Cultivate an open communication environment ... Project Management Professional (PMP) certification * A Master's degree in a related field (MBA, ...

Maxcess International

Project Manager

Greenville, WI

Provide the best customer service in the industry * Cultivate an open communication environment ... Project Management Professional (PMP) certification * A Master's degree in a related field (MBA, ...

FindTalent

Solar Project Manager

Green Bay, WI · Remote

Ensure all installation work meets applicable codes, engineering standards, and client ... Minimum 6 years of project leadership experience managing complex electrical or renewable energy ...

EPS

Project Manager

Green Bay, WI · On-site

Project Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Radiant Info Systems Ltd

Project Manager

Neenah, WI

PMs lead a variety of different types of projects including launching new products and services ... Broad experience managing both IT infrastructure projects (ex. Windows upgrades, network upgrades ...

EPS

Project Manager

Green Bay, WI · On-site

Project Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Faith Technologies

Automation Project Manager

Menasha, WI

$97K - $127K/yr

Communicates project status to the client Schedule Management: * Develops and maintains a project WBS and schedule with tasks, resources, milestones, and deliverables * Ensures resources are assigned ...

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All JobsClient Services Project JobsClient Services Project Manager JobsClient Services Project Manager Jobs in Appleton, WI

Client Services Project Manager information

See Appleton, WI salary details

$35.6K

$88.7K

$111.2K

How much do client services project manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client services project manager in Appleton, WI is $88,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Project Manager, and why are they important?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

What does a Client Services Project Manager do?

A Client Services Project Manager oversees projects on behalf of clients, acting as the main point of contact between the client and the organization. They are responsible for planning, executing, and finalizing projects according to deadlines and within budget, while ensuring the client's needs and expectations are met. This role typically involves coordinating internal teams, managing resources, and communicating project progress to stakeholders. Strong organizational, communication, and problem-solving skills are essential for success in this position.

Can I make 100k as a project manager?

A Client Services Project Manager can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level.

What is the difference between a client service manager and a project manager?

A Client Services Project Manager combines responsibilities of managing client relationships and overseeing specific projects, ensuring deliverables meet client expectations and project goals. A client service manager primarily focuses on maintaining client satisfaction and communication, while a project manager concentrates on planning, executing, and closing projects within scope, time, and budget constraints. Both roles require strong communication and organizational skills, but their core focus differs—client service managers prioritize client retention, and project managers focus on project success.

What is a client services project manager?

A client services project manager is responsible for coordinating and overseeing projects that involve client interactions, ensuring deliverables meet client expectations and deadlines. They often work with cross-functional teams, utilize project management tools, and maintain communication to ensure client satisfaction and project success.

How does a Client Services Project Manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What does a client project manager do?

A client services project manager oversees the planning, execution, and delivery of projects for clients, ensuring that objectives are met on time and within budget. They coordinate between clients and internal teams, manage resources, and communicate progress regularly, often using project management tools like MS Project or Asana.
Client Services Project Manager jobs near you
Infographic showing various Client Services Project Manager job openings in Appleton, WI as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $88,721 per year, or $42.7 per hour.

Client Experience Associate

Renier Hoptopp Law Offices, LLC

De Pere, WI • On-site

$55K - $70K/yr

Full-time

Posted 25 days ago

Job description

Description
Client Experience Associate
Renier Hotopp Law Offices, LLC
On-site | Monday-Friday, 8:30 AM - 5:00 PM CST
Full-Time | Compensation: Based on Experience
Build and Lead Client Experience in a Growing Family Law Firm
Renier Hotopp Law Offices is seeking a Senior Client Experience Associate to take ownership of the client journey and help strengthen our systems, communication, and collections processes.
This is not an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
If you have experience in client success, account management, collections, or legal client services and you're comfortable having direct conversations about expectations and payments, this role is for you.
About the Firm:
Renier Hotopp Law Offices is a boutique Wisconsin family law firm with offices in Burlington and De Pere. We focus exclusively on divorce, custody, and family law matters, providing compassionate guidance and results-driven representation.
Who You Are:
  • Confident and comfortable having direct conversations with clients
  • Able to stay composed when dealing with frustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-minded-you understand how client experience impacts revenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:
  • High-impact role with growth potential
  • Collaborative and supportive team environment
  • Opportunity to help build and improve a critical function within the firm

What Success Looks Like:
  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increased positive reviews and client satisfaction scores
  • Improved collections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team

Compensation:
$55,000 - $70,000/year
Responsibilities
• Manage the client experience from intake through active case stages
• Serve as the primary point of contact for client communication and support
• Proactively follow up with clients to ensure clarity, satisfaction, and engagement
• Handle billing questions, collections, and payment follow-ups with confidence
• De-escalate difficult situations and manage emotionally charged client interactions
• Collaborate with attorneys and staff to ensure timely communication and case updates
• Track all client activity and tasks in Clio Manage (CRM/case management system)
• Improve processes related to client satisfaction, retention, and collections
• Manage Google reviews and client feedback initiatives
Qualifications
Required:
• 3+ years of experience in client success, customer success, account management, or client services
• Experience handling billing, collections, or payment conversations
• Ability to manage difficult or emotional client interactions professionally
• Strong communication skills (empathetic, clear, and confident)
• Highly organized with strong attention to detail
• Experience using CRM systems or case management software
Preferred:
• Experience in a law firm or legal environment (family law preferred)
• Familiarity with Clio Manage
• Experience improving workflows, processes, or client experience systems
• Background in professional services (legal, healthcare, financial services)

Apply