Scheduling Coordinator - Oral Surgery

Paradigm Oral Health

Bellevue, WA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

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Job description

Scheduling Coordinator – Oral Surgery

Location: BelRed Oral Surgery, Bellevue, WA

Position Highlights:

Join our elite oral surgery practice as a Scheduling Coordinator, a role vital in providing exceptional patient care and supporting our clinical team. You will be the first point of contact for patients, ensuring they have a seamless and welcoming experience from scheduling to check-in. Your organizational skills and friendly demeanor will help optimize patient satisfaction and ensure smooth operations within the practice.

  • Greet patients and visitors with a friendly demeanor and assist them as necessary.
  • Answer phones promptly with a smile and schedule appointments to optimize patient satisfaction and provider time.
  • Prepare daily schedules for each provider and manage patient flow to reduce wait time.
  • Collect patient financial responsibility, prepare patient charts, and maintain the reception area in a neat and orderly condition.
  • Maintain professional relationships with referring offices and ensure confidentiality of all information in accordance with HIPAA.
  • Perform other related duties as assigned.

Who We Are:

Our practice is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.

What We Offer:

We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare.

  • Health, Dental, Vision, Life Insurance
  • Paid Time Off
  • 401(k)
  • Short/Long Term Disability
  • Employee Assistance Program
  • National Discount and Rewards Marketplace
  • BLS/CPR Certification
  • Career Path Advancement to clinical or management positions

Required Qualifications:

  • High school diploma or equivalent required.
  • One year of customer service experience.
  • Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.

Preferred Qualifications:

  • Understanding of dental terminology.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans' status.




Frequently asked questions

Q: What skills or qualities help someone succeed as a Surgery Scheduling Coordinator?

A: To succeed as a Surgery Scheduling Coordinator, key technical skills include proficiency in electronic health records (EHRs) systems, experience with scheduling software, and knowledge of medical terminology. Soft skills such as strong communication, organizational, and time management abilities are also crucial, as well as the ability to multitask, prioritize tasks, and maintain confidentiality. These strengths enable Surgery Scheduling Coordinators to efficiently manage complex schedules, coordinate with healthcare teams, and provide exceptional patient care, ultimately supporting career growth and effectiveness in the role.

Q: What is the career path for a Surgery Scheduling Coordinator?

A: A Surgery Scheduling Coordinator's typical career progression involves starting as an entry-level coordinator, where they learn to manage patient schedules, coordinate with healthcare teams, and maintain accurate records. As they gain experience, they can move into mid-level roles such as Senior Scheduling Coordinator or Scheduling Supervisor, where they oversee team members, implement process improvements, and develop expertise in surgical scheduling software. Ultimately, senior-level roles like Scheduling Manager or Director of Scheduling may be attainable, where they lead teams, develop strategic plans, and drive operational efficiency in healthcare settings.