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Ticket Operations Manager Jobs (NOW HIRING)

Vinik Sports Group

Act as liaison between frontline window staff and full-time Ticket Operations staff * Independently and accurately troubleshoot and resolve guest issues * Responsible for ticket office opening and ...

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Ticket Operations Manager information

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$31K

$63.5K

$118.5K

How much do ticket operations manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for ticket operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
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Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
General Manager of Ticket Sales and Operations - Omaha Athletics

General Manager of Ticket Sales and Operations - Omaha Athletics

Taymar Sales U

Omaha, NE • On-site

Full-time

Posted 4 days ago

Job description

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 47 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.
Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.
See what our colleague are saying about working at Taymar!
Position Overview: Taymar Sales U.'s General Manager of Ticket Sales & Operations will have direct oversight of the day-to-day functions of the Omaha Athletics ticketing unit. This position will hire, manage, train, and develop the on-site sales team, while achieving personal sales metrics and overseeing all daily reporting and deposit of ticket revenue, priority seating, customer service, system event builds and inventory management. This role will oversee all functions of the ticket office, while proactively generating revenue through group sales, renewals, and new season ticket sales.
Ticket Sales Responsibilities:
  • Direct oversight of ticket sales strategy and execution for all ticketed Omaha athletic events.
  • Implement and exceed all team ticket sales revenue goals.
  • Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
  • Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
  • Meet and work collaboratively with senior administration within the athletics department.
  • Oversee and deploy digital marketing strategies to increase sales and lead generation.
  • Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
  • Work in the assigned, on campus location.

Ticket Operations Responsibilities:
  • Oversee all aspects of ticket operations strategy and execution for athletics.
  • Hire, train, and manage all gameday box office staff for all ticketed sports and non-athletics events in Baxter Arena.
  • Initiate and execute ticket system builds within ticket system.
  • Generate reports and accurately track overall ticketing revenue pace towards goals.
  • Manage inventory across all ticketed events.
  • Provide scheduling, leadership, and direction to gameday box office team.
  • Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
  • Work effectively under pressure in a fast-paced environment to produce accurate results.
  • Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
  • Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.

Qualifications:
  • 5+ years' experience in ticket sales, management, and ticket operations
  • Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
  • Demonstrated ability to hire, train and lead a sales team.
  • Experience in ticket operations and Ticketmaster Ticketing System.
  • Ability to schedule, lead and manage a sales team and gameday box office staff.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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