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Ticket Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

City of Mesa

Box Office/Registration Supervisor

Mesa, AZ · On-site

$70K - $102K/yr

... to ticket operations and class registration for the Mesa Arts Center. Responsibilities include: managing the computer ticket system; programming, setting up, and configuring event and season ...

Bridge Point

Ticket Taker Lead

Phoenix, AZ · On-site

Ticket Taker LeadAbout the Role We're hiring a Ticket Taker Lead to oversee ticket taker operations during live events. This person will lead the onsite team, manage guest entry, and ensure ticket ...

Livenation

Ticket Seller

Phoenix, AZ · On-site

... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat ...

Bridgepoint, LLC

Ticket Taker Lead

Phoenix, AZ · On-site

$17.50 - $18.29/hr

Ticket Taker LeadAbout the RoleWe're hiring a Ticket Taker Lead to oversee ticket taker operations during live events. This person will lead the onsite team, manage guest entry, and ensure ticket ...

DRB Homes

Warranty Operations Manager (2356)

Tempe, AZ · On-site

$100 - $125/hr

The position of Warranty Operations Manager is critical to ensuring that customer requests are met ... Problem solving warranty issues presented through the team members, homeowners and ticket system

City of Peoria, AZ

Venue Operations Associate

Peoria, AZ · On-site

$20.75 - $23.73/hr

This position provides broad exposure to the business of sports and municipal recreation, including ticket sales and operations, partnerships and production, and event operations/management. The ...

AEG

Venue Operations Associate

Peoria, AZ · On-site

$18.98/hr

This position provides broad exposure to the business of sports and municipal recreation, including ticket sales and operations, partnerships and production, and event operations/management. The ...

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Ticket Operations Manager information

See Phoenix, AZ salary details

$29K

$59.5K

$111K

How much do ticket operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ticket operations manager in Phoenix, AZ is $59,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Phoenix, AZ?

The most popular types of Ticket Operations jobs in Phoenix, AZ are:

What are popular job titles related to Ticket Operations Manager jobs in Phoenix, AZ?

For Ticket Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Ticket Operations Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Ticket Operations Manager jobs?

Cities near Phoenix, AZ with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,461 per year, or $28.6 per hour.

Coordinator, Ticket Operations and Fulfillment

AEG

Mesa, AZ • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Live events are fun.
Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family-and they drive real business impact.
Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality-while maintaining compliance, control, and visibility across the organization.
Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.
TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.
We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.
Why Work at TicketManager
At TicketManager, you'll help build technology that brings people together through live experiences-while solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun.
If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here.
The Role
The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end-to-end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high-volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery.
Responsibilities:
  • Execute accurate ticket setup and fulfillment to support customer needs
  • Respond to ticket-related fulfillment inquiries while meeting service-level expectations
  • Build and maintain ticket inventory for events, packages, and large-scale builds
  • Ensure ticket data accuracy, compliance, and quality prior to delivery
  • Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery
  • Partner with internal teams to support new account setups and high-volume ticket projects
  • Collaborate across teams to support efficient fulfillment operations and continuous improvement
  • Maintain organized fulfillment processes and documentation
Desired Skills and Experience:
  • Bachelor's Degree Required
  • 1+ year of related work experience
  • Previous Box Office/Ticketing experience a plus
  • Excellent communication skills, both oral and written
  • Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions
  • Experience in box office, ticketing, or event fulfillment is a plus
  • Must have exceptional follow-through, possessing a high level of attention to detail
  • Proven ability to manage multiple projects and deliver work on time
  • Experience with Outlook and Excel
  • Comfortable learning new software programs
  • Demonstrates high ethical standards, accountability, and integrity in all work
TicketManager Highlights:
  • Location: Mesa, Arizona
  • Compensation: $19 - $21 per hour & Bonus Eligibility
  • Reports to: Director of Ticket Operations & Fulfillment
  • Work Expectations: Role is In-Office, Monday-Friday
  • Retirement: 401(k) & Company Match
  • Health Benefits: Medical, Dental, Vision & Chiropractic
  • Time Off: Unlimited PTO
  • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.
  • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering
  • Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup.
  • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal
  • 4.5 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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