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Operations Performance Manager Jobs in Phoenix, AZ

Caterpillar

MineStar Performance Manager

Mesa, AZ · On-site

As a MineStar Performance Manager , you will be at the core of both staffed and autonomous mining operations, partnering closely with customers to elevate safety, efficiency, and operational ...

RPM Living

Performance Programs Manager

Phoenix, AZ · On-site

Responsibilities Support operational performance and quality assurance initiatives related to ... Skilled in managing multiple priorities and deadlines in a fast-paced environment. Ability to work ...

RPM Living

Performance Programs Manager

Phoenix, AZ · On-site

Responsibilities Support operational performance and quality assurance initiatives related to ... Skilled in managing multiple priorities and deadlines in a fast-paced environment. Ability to work ...

RPM Living

Performance Programs Manager

Phoenix, AZ · On-site

Responsibilities Support operational performance and quality assurance initiatives related to ... Skilled in managing multiple priorities and deadlines in a fast-paced environment. Ability to work ...

RenewableWorks

Performance Supervisor

Litchfield Park, AZ · On-site

$49K - $61K/yr

In the role of Performance Supervisor, you will be the leader of our associate staff. Critical to ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...

TrueBlue

Performance Supervisor

Phoenix, AZ · On-site

$49K - $61K/yr

In the role of Performance Supervisor, you will be the leader of our associate staff. Critical to ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...

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Operations Performance Manager information

See Phoenix, AZ salary details

$29K

$59.5K

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How much do operations performance manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations performance manager in Phoenix, AZ is $59,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Phoenix, AZ?

For Operations Performance Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Phoenix, AZ look for?

The top searched job categories for Operations Performance Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Operations Performance Manager jobs?

Cities near Phoenix, AZ with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,461 per year, or $28.6 per hour.

MineStar Performance Manager

Caterpillar

Mesa, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

Key responsibilities

  • Support safe and effective performance for MineStar Fleet and Command for Hauling customers.

  • Lead and deliver Site Assessments, continuous improvement initiatives, and performance tool implementations.

  • Apply advanced methodologies and tools to define, measure, analyze, improve, and control performance for MineStar applications.

Caterpillar Inc. rating

7.5

Company rating: 7.5 out of 10

Based on 489 frontline employees who took The Breakroom Quiz

273rd of 496 rated machine equipment manufacturers

Job description

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we solve our customers' toughest challenges while building a better, more sustainable world. As a MineStar Performance Manager, you will be at the core of both staffed and autonomous mining operations, partnering closely with customers to elevate safety, efficiency, and operational excellence.
This role sits within the MineStar Performance Center, with a key focus on optimizing the performance of MineStar Fleet and Command for Hauling applications across the region. You'll work directly with customers, dealers, and internal teams to drive measurable improvements using data, assessments, and performance tools-and act on opportunities that unlock value.
If you're passionate about mining, technology, and continuous improvement, this role offers the chance to influence the future of mining operations and be recognized as a MineStar subject matter expert.
Why this role is exciting:
  • Help mining customers achieve world-class performance using industry-leading technologies.
  • Blend office-based work with exposure to diverse mine sites across the region.
  • Join a team at the forefront of operational and autonomous mining transformation.
  • Opportunity to be a part of a pivotal point for Caterpillar with a strong focus on customer and operational excellence.
  • Influence product improvement and have a voice in shaping the future of mining technology.

What you will do:
  • Called upon as a Subject Matter Expert (SME) to support safe and effective performance for MineStar Fleet and Command for Hauling customers.
  • Lead and deliver Site Assessments, continuous improvement (CI) initiatives, and performance tool implementations.
  • Apply advanced methodologies and tools to define, measure, analyze, improve, and control performance for MineStar applications.
  • Provide coaching and mentoring to Caterpillar teams, dealers, and mining customers.
  • Advise customers on operational best practices and CI opportunities to unlock higher performance.
  • Maintain and update operational documentation to reflect best practices and performance insights.
  • Collaborate with internal product, engineering, and support teams to enhance technology offerings.
  • Support both contractual and non-contractual customer performance commitments.

Skills you have:
Service Excellence
  • Demonstrates a strong personal safety culture and serves as a role model for safe work practices.
  • Actively influences and reinforces safe behaviors across multiple and diverse mine sites.

Technical Excellence
  • Extensive experience in surface mining operations
  • Advanced knowledge of MineStar Fleet, Command for Hauling, or other mining technologies
  • Deep understanding of operational excellence and mining processes.

Problem-Solving
  • Applies performance improvement methodologies to diagnose complex operational, technical, or process-driven challenges.
  • Comfort working across diverse themes-data analysis, coding, validation, documentation, coaching, project management.

Effective Communications
  • Demonstrates exceptional interpersonal and communication skills across frontline, technical, and leadership audiences.
  • Leads and supports change management efforts, guiding customers and internal partners through adoption and continuous improvement.
  • Builds strong relationships and influences customer decision-making through credibility, insight, and clear articulation of value.

Field Support
  • Shows a strong commitment to expanding expertise across additional MineStar applications and related technologies.
  • Serves as a trusted escalation point for complex field challenges, collaborating with customers and internal teams to resolve issues effectively.

Top candidates will also have:
  • Degree in Mining Engineering, Mechanical Engineering, Data Science/Analytics, or IT
  • Extensive experience working in conventional or autonomous surface mining operations
  • Experience with mining technology systems or heavy mining equipment
  • Knowledge of French or Spanish would be considered advantageous
  • Professional Engineer or the ability to register as a Professional Engineer would be considered advantageous.

Additional information:
  • Location: The primary work location for this role is Phoenix, AZ and requires on-site work five days a week.
  • Travel: This position may require approximately 25-50% to Caterpillar offices and remote mine locations.
  • Relocation: Domestic relocation assistance is available for this position.
  • Sponsorship: Visa sponsorship or international assignment transfers are not available

Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
August 27, 2026 - September 7, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

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