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Operations Performance Manager Jobs in Tempe, AZ

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Operations Performance Manager information

See Tempe, AZ salary details

$30.2K

$61.7K

$115.3K

How much do operations performance manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for operations performance manager in Tempe, AZ is $61,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,400.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
What are popular job titles related to Operations Performance Manager jobs in Tempe, AZ? For Operations Performance Manager jobs in Tempe, AZ, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Tempe, AZ look for? The top searched job categories for Operations Performance Manager jobs in Tempe, AZ are:
What cities near Tempe, AZ are hiring for Operations Performance Manager jobs? Cities near Tempe, AZ with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Tempe, AZ as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,725 per year, or $29.7 per hour.
Performance Manager

Performance Manager

THIRTEENTH FLOOR ENTERTAINMENT GROUP

Scottsdale, AZ

$20/hr

Other

Posted 20 days ago

Job description

Performance Manager – Seasonal
Scottsdale AZ  | $20 hour | Seasonal | Sept - Nov

Join the Thirteenth Floor Team

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

What You'll Do

As our Seasonal Performance Manager, you'll oversee the daily operations of our performance and entertainment staff—coaching actors, maintaining show quality, and ensuring every guest encounter is nothing short of extraordinary.

Team Leadership & Performance Management

  • Supervise, coach, and mentor performance staff to maintain high standards of show quality and guest engagement

  • Provide daily feedback, recognition, and constructive coaching to foster professional growth and sustain team morale

  • Oversee scheduling, timekeeping, and staffing levels to ensure adequate coverage each night

  • Lead pre-shift meetings, communicate performance goals, and address challenges as they arise

Operational Oversight

  • Monitor adherence to all standard operating procedures, safety protocols, and company policies

  • Track and manage labor hours, training budgets, and operational costs, reporting variances to management

  • Oversee execution of performances, meet-and-greets, and special events in coordination with technical and creative teams

Quality Control & Guest Experience

  • Maintain high standards for show quality, character consistency, and guest interaction

  • Observe live performances, provide real-time feedback, and implement improvements as needed

  • Address guest and internal concerns promptly, ensuring a safe and enjoyable environment for all

Collaboration & Communication

  • Partner closely with creative, costume, makeup, and technical departments to ensure cohesive show delivery

  • Foster a collaborative and inclusive team culture across all staff levels

  • Support installation of new shows, events, and entertainment projects as needed

Administrative Duties

  • Administer payroll, scheduling, and attendance records accurately and on time

  • Monitor inventory and submit requests for performance-related supplies

  • Prepare reports on performance metrics, guest feedback, and team achievements

Safety & Compliance

  • Promote and enforce safety procedures, responding to incidents and concerns appropriately

  • Ensure compliance with all health, safety, and environmental standards

 What You Bring

  • 3+ years in entertainment, live events, theme park, or attractions management—performance or production experience strongly preferred

  • Proven ability to supervise and motivate a large, diverse seasonal workforce

  • Strong coaching and team-building skills with a talent for developing frontline staff

  • Excellent organizational and communication skills; calm and decisive under pressure

  • Experience with scheduling, timekeeping, and basic budget/labor tracking

  • Availability to work evenings, weekends, and all scheduled event dates throughout the season

  • Must be 18 years of age or older

Compensation & Employment Details

Hourly Rate: $20.00  per hour, depending on experience
Employment Type: Seasonal/Temporary
Expected Season Duration: Mid Sept – Mid-November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

Arizona law requires disclosure that this is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law, including the Arizona Civil Rights Act (A.R.S. § 41-1463).

Applicants with disabilities may request reasonable accommodations by contacting hr@thirteenthfloor.com

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