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Network Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Wells Fargo

Network Operations Shift Manager

Tempe, AZ · Hybrid

$81K - $109K/yr

Wells Fargo is seeking a Network Engineering Manager who covers jobs responsible for direction and ... Improve operational discipline across change management, break-fix, and restoration activities

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IntraEdge

Network Operations Analyst

Scottsdale, AZ

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and ... Perform tracking and management of network events to resolution. * Install, configure, support and ...

IntraEdge

Network Operations Analyst

Scottsdale, AZ

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and ... Perform tracking and management of network events to resolution. * Install, configure, support and ...

Carvana

Specialist, Network Operations

Tempe, AZ

The Logistics Network Operations Specialist provides real-time support across Carvana ... Ability to work as a team player and interact with customers, managers, and coworkers in a ...

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Network Operations Manager information

See Phoenix, AZ salary details

$21.8K

$101K

$145.5K

How much do network operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for network operations manager in Phoenix, AZ is $100,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Network Operations jobs in Phoenix, AZ?

The most popular types of Network Operations jobs in Phoenix, AZ are:

What are popular job titles related to Network Operations Manager jobs in Phoenix, AZ?

For Network Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Network Operations Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Network Operations Manager jobs?

Cities near Phoenix, AZ with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $100,953 per year, or $48.5 per hour.

Final Mile Network Operations Manager

Updike Distribution Logistics, LLC

Phoenix, AZ • On-site

$83K - $112K/yr

Full-time

Posted 5 days ago

Job description

Position Summary
The Final Mile Network Operations Manager will be responsible for driving operational excellence across the final-mile network. This position will directly manage site supervisors across multiple locations and will be accountable for site performance, customer KPIs, service execution, labor productivity, safety, and operating costs.
The ideal candidate will have extensive experience managing final-mile dock operations, including big-and-bulky products, e-commerce fulfillment, cross-dock operations, sortation and segregation, route dispatch, and customer-specific service requirements.
Approximately 50% travel is required to provide hands-on leadership and operational support across the network.
Key Responsibilities
  • Manage daily operational performance across multiple final-mile locations.
  • Provide direct leadership, coaching, and accountability to site supervisors.
  • Ensure consistent execution of receiving, unloading, scanning, cross-docking, sortation, segregation, staging, route loadout, dispatch, returns, and exception-management processes.
  • Maintain ownership of customer KPIs, service-level agreements, and operational scorecards.
  • Monitor performance metrics such as on-time delivery, first-attempt delivery, scan compliance, route completion, dwell time, damages, claims, reschedules, inventory accuracy, and customer satisfaction.
  • Identify performance gaps and implement corrective action plans with clear owners, timelines, and measurable results.
  • Conduct regular site visits, operational audits, and performance reviews.
  • Ensure each location follows standardized operating procedures and customer-specific requirements.
  • Manage dock productivity, staffing, overtime, temporary labor, equipment, and other controllable operating expenses.
  • Ensure the network has sufficient employee and independent-contractor capacity to support forecasted delivery volume.
  • Partner with Routing, Scheduling, Customer Service, Carrier Recruiting, Safety, Human Resources, Finance, and other support departments.
  • Manage customer escalations and provide timely communication, root-cause analysis, and corrective actions.
  • Support new customer implementations, site startups, operational transitions, and peak-volume planning.
  • Ensure supervisors, warehouse employees, and delivery teams are properly trained on systems, scanning requirements, customer SOPs, delivery standards, and safety procedures.
  • Maintain safe, organized, and compliant dock operations across the network.
  • Build leadership depth by developing supervisors and creating succession and backup plans for each location.
  • Provide regular operational updates to senior leadership and customer stakeholders.

Required Experience and Qualifications
  • Minimum of 10 years of experience managing final-mile dock or terminal operations.
  • Extensive experience with big-and-bulky products, e-commerce fulfillment, cross-dock operations, sortation and segregation, route loadout, and dispatch.
  • Strong understanding of final-mile delivery operations, including white-glove, room-of-choice, assembly, and installation services.
  • Experience managing multiple facilities or a geographically dispersed operational network.
  • Proven experience managing supervisors, warehouse teams, independent contractors, and box-truck delivery capacity.
  • Demonstrated experience owning customer KPIs, service-level agreements, operational scorecards, and corrective action plans.
  • Strong knowledge of receiving, inventory control, scanning, routing, scheduling, dispatch, returns, claims, damages, and delivery exceptions.
  • Experience managing labor productivity, overtime, carrier costs, route expenses, operating budgets, and site profitability.
  • Ability to analyze operational data, identify root causes, and implement sustainable process improvements.
  • Strong communication skills with the ability to work effectively with customers, frontline employees, site leaders, and senior management.
  • Proficiency with Microsoft Excel, PowerPoint, WMS, TMS, routing systems, scanning applications, and performance-reporting tools.
  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or a related field preferred. Equivalent industry experience may be considered.
  • Valid driver's license and ability to travel approximately 50%, including overnight travel.
  • Must be available to support early-morning, evening, or weekend operations when required.

Preferred Qualifications
  • Experience using Descartes for routing, delivery planning, or transportation management.
  • Experience using DispatchTrack for route execution, delivery visibility, customer communication, and proof of delivery.
  • Experience managing high-volume e-commerce and big-and-bulky final-mile networks.
  • Experience managing pool-point operations, including inbound consolidation, sortation and segregation, cross-docking, store delivery routing, and outbound dispatch.
  • Experience supporting independent-contractor and box-truck delivery models.
  • Experience leading site startups, customer implementations, and operational recovery plans.
  • Lean, Six Sigma, or continuous-improvement experience preferred.

Key Performance Expectations
Success in this position will be measured by:
  • Consistent achievement of customer KPIs and contractual service requirements.
  • Improved on-time delivery and first-attempt delivery performance.
  • Strong scan compliance and inventory accuracy.
  • Reduced dwell, reschedules, damages, claims, and customer escalations.
  • Consistent dock, cross-dock, sortation, staging, and dispatch processes across the network.
  • Improved labor productivity and control of operating expenses.
  • Adequate employee and carrier capacity across the network.
  • Strong supervisor performance, accountability, and leadership development.
  • Safe, compliant, and organized operations at every location.
  • Timely completion and sustained effectiveness of corrective action plans.

Travel and Work Environment
This position requires approximately 50% travel across the final-mile network. The role operates in office, warehouse, cross-dock, loading-dock, and delivery environments. The position may require early-morning, evening, weekend, and occasional on-call availability based on customer and operational needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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