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Network Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Gcu

IT NOC Supervisor - onsite - Phoenix, AZ

Phoenix, AZ · On-site

$84K - $113K/yr

The ideal candidate combines strong technical expertise with proven leadership skills, bringing the ability to manage network operations, mentor team members, optimize processes, and collaborate ...

Amazon

Operations Center Specialist

Tempe, AZ · On-site

The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...

Amazon

Operations Center Specialist

Tempe, AZ

The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...

Waste Management

Operations Manager

Mesa, AZ · On-site

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Mesa, AZ · On-site

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Mesa, AZ · On-site

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Mesa, AZ · On-site

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

BradyPLUS

Operations Manager

Mesa, AZ · On-site

The Operations Manager drives operational excellence through strong leadership, process ... With more than 13,000 employees and a broad supply chain network, we deliver national scale with ...

Kenco

Operations Manager

Litchfield Park, AZ · On-site

Ensures implementation of network best practices in the facility * Knowledge of every facet of the operation; must strive to constantly develop staff to ensure capable management succession * Manages ...

Amazon

Operations Manager

Goodyear, AZ · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Kencogroup

Operations Manager

Litchfield Park, AZ · On-site

Ensures implementation of network best practices in the facility * Knowledge of every facet of the operation; must strive to constantly develop staff to ensure capable management succession * Manages ...

Amazon.com Services LLC

Operations Manager

Goodyear, AZ · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Buckeye, AZ · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Alzheimer's Association

Operations Manager

Phoenix, AZ · On-site

$55K - $65K/yr

The Operations Manager oversees the day-to-day administrative and operational functions of the ... Our network of more than 1,750 employees across the United States makes a difference each and every ...

Alzheimer's Association

Operations Manager

Phoenix, AZ · On-site

$55K - $65K/yr

The Operations Manager oversees the day-to-day administrative and operational functions of the ... Our network of more than 1,750 employees across the United States makes a difference each and every ...

Citadel Access Solutions

Operations Manager

Phoenix, AZ · On-site

$80K - $100K/yr

Network-connected access control systems * Preventative maintenance and emergency gate service ... Manage operations with a focus on revenue, EBITDA, gross margin, and operational profitability

ADP, Inc.

Operations Manager

Phoenix, AZ · On-site

$80K - $100K/yr

Network-connected access control systems * Preventative maintenance and emergency gate service ... Manage operations with a focus on revenue, EBITDA, gross margin, and operational profitability

MUFG

Network Operations Center (NOC) Analyst

Tempe, AZ · Hybrid

$83K - $115K/yr

Monitor and respond to network and infrastructure alerts using tools such as SolarWinds, ensuring ... Host and manage incident resolution calls on a 24/7 basis. * Maintain and update weekly and monthly ...

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Network Operations Manager information

See Phoenix, AZ salary details

$21.8K

$101K

$145.5K

How much do network operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for network operations manager in Phoenix, AZ is $100,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Network Operations jobs in Phoenix, AZ?

The most popular types of Network Operations jobs in Phoenix, AZ are:

What are popular job titles related to Network Operations Manager jobs in Phoenix, AZ?

For Network Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Network Operations Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Network Operations Manager jobs?

Cities near Phoenix, AZ with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Phoenix, AZ as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,953 per year, or $48.5 per hour.

IT NOC Supervisor - onsite - Phoenix, AZ

Phoenix, AZ • On-site

Gcu
11 - 50 employees
Learn more about Gcuexternal

$84K - $113K/yr

Full-time

Posted 22 days ago

Job description

Network Operations Center (NOC) Supervisor

Are you a hands-on technology leader who thrives in a fast-paced, service-driven environment? We are seeking a Network Operations Center (NOC) Supervisor to lead a high-performing team responsible for monitoring, supporting, and maintaining critical network infrastructure and operations. In this role, you will provide leadership and oversight for day-to-day NOC activities, drive operational excellence, ensure service reliability, and foster a culture of continuous improvement and professional development.

The ideal candidate combines strong technical expertise with proven leadership skills, bringing the ability to manage network operations, mentor team members, optimize processes, and collaborate across departments to support organizational goals. This position plays a key role in incident management, change management, vendor partnerships, budgeting, and maintaining a secure, reliable, and scalable network environment.

If you are passionate about building successful teams, delivering exceptional customer service, and driving operational efficiency in a mission-critical environment, we encourage you to apply.

This is an onsite role.

ESSENTIAL DUTIES and RESPONSIBILITIES: Include, but are not limited to, the following:

  • Establishing and maintaining an effective NOC team and staffing model that best meets the needs of the organization and provides strategies for continuous development and individual growth

  • Serving as the team lead for the deployment, installation, administration and maintenance of LAN and WAN technologies; the resolution of all trouble calls, emails, and enters work orders into our tracking software and partners with the Network Operations Center to analyze and evaluate network infrastructure incident and problem management reports; troubleshooting operations, systems backups, and disaster recovery of network infrastructure

  • Inventory and lifecycle management, to include the recommendation on purchasing of software licenses, software, hardware, and other equipment related to the network infrastructure

  • Work with other Supervisors and actively participate and partner with Change Management ensuring all planned changes to the network infrastructure have met organizational compliance criteria and related policies.

  • Work with other Supervisors and the Sr. Manager to prepare annual capital and operating budgets and manage network vendor relations and associated costs

  • Maintains current knowledge of relevant technologies and systems upgrades and modifications and oversees staff training.

  • Makes recommendations and ensures teams implement process improvements.

  • Reviews performance metrics and recommends new measures and metrics.

  • Works various shifts including weekends and holidays as needed.

SUPERVISORY RESPONSIBILITIES: Provides oversight and acts as point contact for NOC staff in a call center environment. Works under general direction and has the authority to establish performance expectations and recommend process improvements.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

  • Develops collaborative relationships with staff and builds cohesive teams to facilitate workloads and accomplishment of business goals.

  • Good planning and organizational skills, a professional demeanor and strong work ethic.

  • Willingness to work outside of normal business hours.

  • Strong telephone and interpersonal skills in order to maintain good customer relationships.

  • Good communications skills with a good command of the English language.

  • Ability to work in a fast-paced, busy and occasionally stressful environment effectively to produce results.

  • Demonstrates a commitment toward meeting and exceeding the needs of customers.

  • Ability to meet deadlines while working under pressure.

  • Willingness to telephone monitoring of conversations for quality performance.

  • Ability to communicate technical concepts in an understandable, non-technical manner.

  • Ability to build teams, motivate and influence staff performance.

  • Willingness to work shifts including weekends, holidays and evenings when necessary.

  • Must be able to pass pre-employment background investigations.

Education and/or Experience:

  • An associate's degree in computer information systems/information technology or related. A Bachelor's degree in computer information systems/information technology is preferred.

  • Four years' related progressive work experience, preferably in a technical call center.

  • An equivalent combination of education, training and/or work experience may be substituted upon hiring manager's approval.

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