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Operations Performance Manager Jobs in Phoenix, AZ

Manage operational performance, including production targets, inventory, and cost controls. * Resolve escalated customer issues and ensure timely, effective follow-up. * Support recruiting ...

Manage operational performance, including production targets, inventory, and cost controls. * Resolve escalated customer issues and ensure timely, effective follow-up. * Support recruiting ...

Manage operational performance, including production targets, inventory, and cost controls. * Resolve escalated customer issues and ensure timely, effective follow-up. * Support recruiting ...

Own the performance and stability of print and finishing production processes, including print ... color management, heat press operations, and material behavior. * Experience implementing and ...

Trade Operations Manager

Phoenix, AZ · On-site

$110K - $130K/yr

Own operational performance by managing key risk and performance metrics and ensuring procedures and documentation are clear, current, and executable * Lead, coach, and develop a team of traders ...

Trade Operations Manager

Phoenix, AZ · Hybrid

$110K - $130K/yr

Own operational performance by managing key risk and performance metrics and ensuring procedures and documentation are clear, current, and executable * Lead, coach, and develop a team of traders ...

Monitor project performance, costs, labor utilization, and operational metrics to identify opportunities for increased efficiency and profitability. * Lead, coach, develop, and manage operations ...

Manages team to meet P&L expectations. * Drive Lead measure KPI's on continuous improvement * Align ... Conduct periodic performance reviews with operations representatives * Knowledge of the Customer ...

Senior Operations Manager

Tolleson, AZ · On-site

$85.50 - $142.50/hr

Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors ... Experience managing budgets, expenses, and operational performance metrics * Advanced analytical ...

Regional Operations Manager

Chandler, AZ · On-site

$140K - $150K/yr

People and Performance Management * Lead, mentor, and develop site managers and their teams to build strong leadership pipelines and operational expertise. * Promote a culture of accountability ...

New

Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors ... Experience managing budgets, expenses, and operational performance metrics * Advanced analytical ...

Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors ... Experience managing budgets, expenses, and operational performance metrics * Advanced analytical ...

Senior Operations Manager

Tolleson, AZ · On-site

$85K - $142K/yr

Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors ... Experience managing budgets, expenses, and operational performance metrics * Advanced analytical ...

About the role The Regional Senior Manager, Dealership Operations leads Carvana's fixed operations performance across multiple service centers in the East region. This leader owns regional P&L ...

About the role The Regional Senior Manager, Dealership Operations leads Carvana's fixed operations performance across multiple service centers in the East region. This leader owns regional P&L ...

Showing results 21-40

Operations Performance Manager information

See Phoenix, AZ salary details

$30.8K

$63K

$117.7K

How much do operations performance manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations performance manager in Phoenix, AZ is $63,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
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What job categories do people searching Operations Performance Manager jobs in Phoenix, AZ look for? The top searched job categories for Operations Performance Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Operations Performance Manager jobs? Cities near Phoenix, AZ with the most Operations Performance Manager job openings:
Infographic showing various Operations Performance Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,006 per year, or $30.3 per hour.

Manager, Operations

Responsible

Chandler, AZ • On-site

Full-time

Posted 25 days ago


Job description

Description:

Purpose

Oversee and drive operational excellence by ensuring service teams deliver high-quality pest control solutions, meet production goals, and provide exceptional customer experiences. This role exists to ensure technicians are scheduled, supported, and equipped to meet customer demand, while maintaining compliance, safety, and operational efficiency..

Key Contributions

  • Lead daily service operations to ensure safe, compliant, and efficient execution of routes and services.
  • Provide field leadership by directing technicians, conducting ride-alongs, and inspecting work quality.
  • Support sales team in achieving monthly and quarterly sales targets.
  • Manage operational performance, including production targets, inventory, and cost controls.
  • Resolve escalated customer issues and ensure timely, effective follow-up.
  • Support recruiting, onboarding, and training of service professionals.
  • Partner with branch leadership on employee relations, performance management, and attendance.
  • Ensure fleet, equipment, and tools are maintained in safe, operational condition.
  • Oversee payroll accuracy, expense controls, and adherence to pricing and sales guidelines.
  • Ensure compliance with all state, federal, and company policies and regulations.

Success Metrics

  • Resolve =95% of escalated service issues within 48 hours.
  • Maintain =98% accuracy in operational reporting, compliance documentation, accountability, and workflow submissions.
  • Ensure team members meet weekly route completion and sales targets.
  • Maintain zero repeat escalations for the same issue within a 30-day period.
  • Maintain =90% fleet and inventory readiness with zero preventable safety incidents.

Growth Impact

  • Accelerates revenue capture by reducing service gaps and ensuring operational coverage.
  • Protects compliance through accurate documentation, background checks, and adherence to hiring and safety standards.
  • Drives scalability by building efficient, repeatable processes for high-volume, field-based operations.
  • Strengthens culture and retention by ensuring hiring quality, responsiveness, and positive team engagement.

Capabilities & Strengths

  • Collaboration & Communication: Builds trust with team members and customers through clear, effective communication and partnership.
  • Problem-Solving & Decision-Making: Demonstrates sound judgment in resolving customer and operational issues, and adapts to changing priorities.
  • Leadership & Cultural Alignment: Provides in-the-field leadership, models company values, and fosters a culture of safety, compliance, and excellence.
Requirements:

Required Qualifications

  • High School diploma or equivalent with 5 years of proven driving experience.
  • Minimum of 5 years’ experience in service industry or service management.
  • Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Preferred Qualifications

  • General Household Pest and Rodent Control License or Pest Control Operator Certification.
  • Experience in multi-state, high-growth, or field-based environments.
  • Advanced knowledge of pest control industry practices, safety, and compliance.