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Ticket Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Rawhide

Guest Services

Chandler, AZ · On-site

$18/hr

... ticket scanning, guest assistance, entry management, and general event support. Representatives serve as ambassadors for Rawhide by ensuring efficient venue operations while maintaining a safe ...

Wild horse pass

Guest Services

Chandler, AZ

$13 - $16/hr

... ticket scanning, guest assistance, entry management, and general event support. Representatives serve as ambassadors for Rawhide by ensuring efficient venue operations while maintaining a safe ...

Rawhide Inc

Guest Services

Chandler, AZ · On-site

$13.75 - $16.75/hr

... ticket scanning, guest assistance, entry management, and general event support. Representatives serve as ambassadors for Rawhide by ensuring efficient venue operations while maintaining a safe ...

Rawhide

Guest Services

Chandler, AZ · On-site

$18/hr

... ticket scanning, guest assistance, entry management, and general event support. Representatives serve as ambassadors for Rawhide by ensuring efficient venue operations while maintaining a safe ...

Augment

Operations Processor

Phoenix, AZ · On-site

$27 - $29.42/hr

High School Diploma Position Overview We are seeking a highly organized, detail-driven professional to serve as the operational backbone of our reporting and ticket management process. This role is ...

Velocity Technologies

Security Operations

Phoenix, AZ · On-site

$71 - $126/hr

# SOC AnalystThe SOC Analyst reviews security signals across managed environments, investigates ... backups/DR, QBRs, ticket queues, onboarding, standards alignment, and white-glove support for ...

New

Saks OFF 5TH

Operations Associate

Scottsdale, AZ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... ticket scanners, and sensor removers * Ability to work effectively using inventory management ...

Saks OFF 5TH

Operations Associate

Scottsdale, AZ

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... ticket scanners, and sensor removers * Ability to work effectively using inventory management ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Phoenix, AZ

Ticket Operations Manager information

See Phoenix, AZ salary details

$30.8K

$63K

$117.7K

How much do ticket operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for ticket operations manager in Phoenix, AZ is $63,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Phoenix, AZ?

The most popular types of Ticket Operations jobs in Phoenix, AZ are:

What are popular job titles related to Ticket Operations Manager jobs in Phoenix, AZ?

For Ticket Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Ticket Operations Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Ticket Operations Manager jobs?

Cities near Phoenix, AZ with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,006 per year, or $30.3 per hour.

Guest Services

Rawhide

Chandler, AZ • On-site

$18/hr

Full-time

Posted 21 days ago

Job description

Summary: The Guest Services Representative provides exceptional customer service to guests attending events at Rawhide Event Center. This position is responsible for creating a welcoming guest experience through ticket sales, ticket scanning, guest assistance, entry management, and general event support. Representatives serve as ambassadors for Rawhide by ensuring efficient venue operations while maintaining a safe, organized, and enjoyable environment for all guests.Responsibilities:Guest Services & Customer Experience:Provide friendly, professional, and courteous customer service to all guests. Welcome guests and assist with entry and exit throughout the venue. Answer questions regarding events, venue amenities, ticketing, directions, and general information. Resolve guest concerns or direct them to the appropriate supervisor when necessary. Promote positive guest experience while maintaining professionalism in high-volume environments.Ticketing & Admissions:Sell event tickets using computerized and/or manual ticketing systems. Operate handheld ticket scanners to validate guest tickets at designated entry points. Verify ticket authenticity and confirm event date, time, and admission eligibility. Communicate ticket discrepancies, fraudulent tickets, or admission concerns to supervisory staff. Assist with ticket inventory, record keeping, and other ticket office functions as assigned.Event Operation:Manage guest flow at entrances, exits, and other designated event locations. Maintain orderly admission lines while ensuring efficient entry into the venue. Assist with crowd management and provide directions to guests during events. Work closely with security and event staff to promote a safe environment. Administrative & Operational Support:Maintain a clean, organized, and professional work area. Perform basic administrative duties, including record keeping and inventory management. Complete assigned event-related tasks before, during, and after events. Assist with venue operations as directed by management.