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Ticket Operations Manager Jobs in Florida (NOW HIRING)

AEG

Ticket Operations Coordinator

Tampa, FL · On-site

Responsibilities * Assist with ticket operations processes including event setup, inventory management, order processing, payment plans, mobile ticket support, exchanges, and account updates

AEG

Ticket Sales Account Executive

Naples, FL · On-site

... Operations Manager * Setting and conducting in-stadium and out-of-the-office appointments * Must be willing to work non-traditional hours, weekends, events, and game days * The candidate will be ...

AEG

Event Ticket Coordinator

Tampa, FL · On-site

... ticket management of concerts and family events held at the Benchmark International Arena ... Bachelor's Degree required * 1 -2 years' experience working in ticket operations * Ticketmaster and ...

AEG

Director of Ticket Sales and Service

Orlando, FL · On-site

Supervise and manage the Fan Assistance table, concourse, and main lobby for all home games * Ticket Operations: Help oversee the entire sales process for the sales team * Run and interpret sales ...

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Ticket Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do ticket operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for ticket operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Florida? The most popular types of Ticket Operations jobs in Florida are:
What are popular job titles related to Ticket Operations Manager jobs in Florida? For Ticket Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Florida look for? The top searched job categories for Ticket Operations Manager jobs in Florida are:
What cities in Florida are hiring for Ticket Operations Manager jobs? Cities in Florida with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you

Ticket Operations Coordinator

AEG

Tampa, FL • On-site

Part-time

Posted 8 days ago

Job description

Job Title: Ticket Operations Coordinator
Organization: Tampa Bay Sun FC
Reports To: Director of Revenue
Classification: Part time, Hourly
Job Summary
The Ticket Operations Coordinator will support the day to day execution of ticket and box office operations for all events at the club's sporting facility. This role works closely with senior ticket operations leadership to assist in building, maintaining, and optimizing ticketing processes within our CRM systems.
This position serves as a collaborative partner across departments and with external stakeholders, helping ensure smooth and efficient ticket operations. The ideal candidate is detail oriented, organized, and eager to contribute to the continued development of ticketing systems and processes.
Responsibilities
  • Assist with ticket operations processes including event setup, inventory management, order processing, payment plans, mobile ticket support, exchanges, and account updates
  • Support collaboration with internal teams and external partners on event logistics, sales initiatives, and execution
  • Work alongside SeatGeek and other ticketing partners to help troubleshoot system issues and support event builds and reporting
  • Assist the Finance team with event reconciliation and reporting needs
  • Support access control setup and maintenance for all events
  • Aid in the creation of forms, data capture processes, and system workflows
  • Assist in building and maintaining manifests, ticket plans, and event configurations
  • Help implement pricing, variable pricing structures, and related components
  • Support season ticket invoicing, renewals, and on sale processes for ticket products
  • Process and review ticket orders and membership accounts in coordination with sales and service teams
  • Assist with internal ticket requests and help manage complimentary ticket processes
  • Support payment plan tracking and account compliance efforts
  • Help execute special offers and third party ticketing integrations
  • Monitor ticket sales activity, inventory levels, and online functionality
  • Maintain and update reporting on a regular basis to track performance against sales goals
  • Assist with ticketing needs for soccer operations including player, staff, and league requests
  • Support matchday ticket operations, including assisting with box office staff and gameday execution
  • Assist with assembling reports for internal leadership and league requirements
  • Provide phone and customer support as needed
  • Attend home matches and related events as availability allows, including evenings, weekends, and holidays
  • Other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. What work experience do you have that you feel is most relevant to this position? Please briefly explain.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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