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Ticket Operations Manager Jobs in Florida (NOW HIRING)

PGA TOUR Superstore

Operations Manager

Jacksonville, FL · On-site

The Operations Manager oversees critical business enablers such as labor budgets, store expenses ... Include all necessary information in the initial ticket to minimize back-and-forth communication ...

PGA Tour

Operations Manager

Jacksonville, FL · On-site

The Operations Manager oversees critical business enablers such as labor budgets, store expenses ... Include all necessary information in the initial ticket to minimize back-and-forth communication ...

PGA TOUR Superstore

Operations Manager

Jacksonville, FL · On-site

The Operations Manager oversees critical business enablers such as labor budgets, store expenses ... Include all necessary information in the initial ticket to minimize back-and-forth communication ...

PEADEN

Operations Manager

Panama City, FL · On-site

Drive and manage metrics including revenue, average ticket, conversion rates, technician efficiency, and call quality * Team Leadership: Lead technicians and frontline leaders with clear expectations ...

Yardnique, Inc.

Operations Manager

Lake Park, FL · On-site

Description The Operations Manager is an experienced professional responsible for planning ... Manages daily work ticket assignments for all crews via the master production schedule.

TBB

Ticket Sales Account Executive

Tampa, FL · On-site

Manage a personal pipeline of qualified leads and maintain detailed records in CRM. * Conduct ... Work closely with Ticket Operations, Service, and Premium Hospitality teams to ensure smooth ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Florida

Ticket Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do ticket operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for ticket operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Florida? The most popular types of Ticket Operations jobs in Florida are:
What are popular job titles related to Ticket Operations Manager jobs in Florida? For Ticket Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Florida look for? The top searched job categories for Ticket Operations Manager jobs in Florida are:
What cities in Florida are hiring for Ticket Operations Manager jobs? Cities in Florida with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Florida as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.
Coordinator, Ticket Operations

Coordinator, Ticket Operations

The Florida Panthers

Sunrise, FL • On-site

Full-time, Part-time

Posted 20 days ago

Job description

Organization Overview:
The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.
As the NHL's southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.
An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, "Heroes Among Us," honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.
Coordinator, Ticket Operations
  • Organization: Florida Panthers Hockey Club
  • Department: Ticket Operations
  • Reports To: Manager, Ticket Operations
  • FLSA Status: Exempt (Salaried)
  • Employment Type: Full-Time
  • Location: Amerant Bank Arena, Sunrise, FL - On-Site
  • Schedule: Flexibility required for evenings, weekends, and holidays
Job Summary
The Coordinator, Ticket Operations will support the day-to-day ticketing operations for third-party events hosted at Amerant Bank Arena and War Memorial Auditorium, with additional responsibilities supporting Florida Panthers hockey. This highly organized and detail-oriented professional will have a passion for improving operational efficiencies and delivering great experiences for arena patrons across a diverse range of live events - from concerts and special events to sporting competitions.
Core responsibilities include assisting with ticket fulfillment and order processing for third-party events, supporting box office operations on event days, coordinating with internal departments, and providing exceptional customer service. The ideal candidate is a quick learner with familiarity in ticketing systems who is eager to grow within a fast-paced entertainment environment.
Essential Duties & Responsibilities
Specific duties include but are not limited to:
  • Assist with ticket operations for third-party events at Amerant Bank Arena and War Memorial Auditorium, including event setup support, order processing, and on-site box office assistance, with additional support for Florida Panthers hockey events as needed
  • Process and fulfill ticket orders accurately and promptly for both third-party events and Panthers games
  • Provide on-site box office support during games and events, helping ensure a smooth and positive experience for patrons, staff, and partners
  • Assist with account maintenance including financial details, seat relocations, ticket and seat upgrade requests, and account information updates in accordance with department policies and procedures
  • Help hire, train, and supervise part-time box office staff under the direction of the Manager
  • Develop and maintain working knowledge of the ticketing system and related platforms to assist the sales department, troubleshoot patron and client issues, and provide excellent customer service across third-party events and Panthers games
  • Support cross-departmental coordination with ticket sales & service, marketing, venue operations, corporate partnerships, and business intelligence teams
  • Assist the Manager, Director, and VP with the execution of daily operations and departmental administration
  • Complete special projects as assigned by management
Qualifications
  • Minimum of 1-2 years of related work experience, preferably in a ticketing or live events environment
  • Prior experience with a ticketing system preferred
  • Advanced proficiency in Microsoft Office Suite
  • Ability to quickly learn new technology and platforms
  • Strong attention to detail with excellent interpersonal, oral, and written communication skills
  • Ability to provide excellent customer service to all internal and external clients
  • Ability to work both independently and collaboratively as part of a team
  • Flexible availability including nights, weekends, and holidays as required
  • Experience in the sports and/or entertainment industry preferred
  • Bachelor's degree or equivalent preferred
Position Type / Expected Hours of Work
This is a full-time exempt (salaried) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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