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Ticket Operations Associate Jobs in Florida (NOW HIRING)

JCPenney

Operations Associate - Paddock Mall

Ocala, FL · On-site

$13 - $16.25/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

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Ticket Operations Associate information

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Florida? The most popular types of Ticket Operations jobs in Florida are:
What are popular job titles related to Ticket Operations Associate jobs in Florida? For Ticket Operations Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Florida look for? The top searched job categories for Ticket Operations Associate jobs in Florida are:
What cities in Florida are hiring for Ticket Operations Associate jobs? Cities in Florida with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Ticket Operations Associate - Daytona International Speedway

The National Association for Stock Car Auto Racing (NASCAR)

Daytona Beach, FL • On-site

Part-time

Re-posted 28 days ago

Job description

DAYTONA INTERNATIONAL SPEEDWAY
Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race" - the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention - as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.
The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support.
Ticket Operations Associates provide for customer service, product upsell and order processing via telephone, mail, and walk-ups.
Responsibilities will include but are limited to:
  • Assist with the sales and service of DIS daily tours.
  • Practice of Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating.
  • Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer.
  • Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
  • Operates computer, calculator, copier, and/or other office machines.
  • Assist with offsite ticket sales / promotions.

Performs any combination of the following duties according to specific departmental guidelines:
  • Strong communication skills.
  • Provide exceptional customer service.
  • Previous cash and credit card handling skills.
  • Positive attitude.
  • Ability to communicate in an effective and professional manner.
  • Understanding of facility and general race knowledge helpful.
  • Flexible schedule, able to work evenings and weekends.

Events to include:
  • August 28-29, 2026
    • NASCAR O'Reilly Auto Parts Series - Wawa 250
    • NASCAR Cup Series - Coke Zero Sugar 400
  • October 15-18, 2026
    • Fall Cycle Scene presented by Geico
  • January 28 - March 9, 2027
    • IMSA WeatherTech Sportscar Championship - The Roar Before The Rolex 24 (January 17-19 2025)
    • IMSA Pilot Challenge - BMW M Endurance Challenge (January 24, 2025)
    • IMSA WeatherTech Sportscar Championship - Rolex 24 At DAYTONA (January 25-26, 2025)
    • Speedweeks At DAYTONA- (February 17-15, 2026)
      • NASCAR Cup Series - DAYTONA 500 Busch Light Qualifying (February 17, 2026)
      • NASCAR Cup Series - Duel at DAYTONA (February 18, 2027)
      • NASCAR Craftsman Truck Series - (February 19, 2027)
      • ARCA Menards Series - (February 20, 2027)
      • NASCAR O'Reilly Auto Parts Series -(February 20, 2027)
      • NASCAR Cup Series - DAYTONA 500 (February 21, 2027)

Program dates are flexible, but at a minimum cover a 10-month period.
Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.
Explore this opportunity and apply at www.careers.nascar.com.
Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.
NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.
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