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Ticket Operations Associate Jobs (NOW HIRING)

DraftKings

Operations Associate, Jackpocket

Ralston, NE · On-site

$17/hr

You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and ... What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and ...

JCPenney

Operations Associate - Columbia Mall

Columbia, MO · On-site

$15 - $18.75/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

New

Saks OFF 5TH

Operations Associate

Scottsdale, AZ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

Operations Associate

New York, NY · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

operations associate

Palm Desert, CA

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

operations associate

Palm Desert, CA · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

Operations Associate

Scottsdale, AZ

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

Operations Associate

Brooklyn, NY · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

JCPenney

Operations Associate - Meridian Mall

Okemos, MI · On-site

$12.50 - $15.63/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... You can change ticket prices and signing on merchandise across the store better and faster than ...

New

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Ticket Operations Associate information

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$11

$26

$53

How much do ticket operations associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for ticket operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

More about Ticket Operations Associate jobs
What cities are hiring for Ticket Operations Associate jobs? Cities with the most Ticket Operations Associate job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
Who are the top companies hiring for Ticket Operations Associate jobs? The top employers for Ticket Operations Associate jobs are:
What states have the most Ticket Operations Associate jobs? States with the most job openings for Ticket Operations Associate jobs include:
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Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Lead Operations Associate (Part-Time)

Jackpot

Columbus, OH • On-site

$19/hr

Part-time

Retirement

Posted 9 days ago

Job description

ABOUT THE ROLE:
Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-timeLeadOperations Associate to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Columbus, Ohio. This may be the perfect opportunity if you're interested in operations management, growing your career at a start-up and playing a key role in the growth of a business!
Schedule: Saturday, Sunday, and Monday 4:00pm-11:00pm with availability to cover shifts during the week depending on business need.
WHAT YOU'LL DO:
  • Be our ultimate lottery ticket processor by fulfilling customer orders in an organized and systematic manner
  • Follow open and/or closing procedures for our retail and fulfillment location
  • Maintain the regular replenishment of shelves with products, ensuring optimal stock levels and product availability
  • Ensure in-store equipment remains in good operating condition
  • Troubleshoot technical issues on printing/scanning equipment
  • Escalate issues, concerns, and feedback as appropriate in a timely manner to the supervisor on duty
  • Participate in special ad-hoc projects
  • Adhere to established operating procedures to maintain quality standards

YOU IDEALLY HAVE:
  • A minimum of a High School degree
  • Prior experience in retail operations
  • The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays
  • An interest in general operations management

ABOUT YOU:
  • You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you
  • You fully own and are committed to your work. You don't believe in cutting corners and it shows in the quality of your work
  • You get excited about and get your energy from fast-paced environments
  • You are not bothered by change or shifting priorities. You've been described as adaptable and solutions-oriented

One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.
WHAT WE CAN OFFER YOU:
  • $19 hourly pay rate
  • 401k
  • Sick Time
  • Dedication to Lifelong Learning through our Monthly Speaker Series
  • Monthly cultural and social events
  • A culture of trust and accountability

#LI-Onsite

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