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23 Stubhub Ticket Operations Associate Jobs Hiring Near You

StubHub

People Operations Partner

Los Angeles, CA · On-site

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... As part of the operational backbone of the People function, you'll own key employee lifecycle ...

StubHub

People Operations Partner

New York, NY · On-site

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... As part of the operational backbone of the People function, you'll own key employee lifecycle ...

StubHub

Head of Total Rewards

New York, NY · On-site

$136K - $187K/yr

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... AI-Forward Total Rewards Operations * Champion the integration of AI tools across the Total Rewards ...

StubHub

Senior Counsel - Employment and Labor Law

New York, NY · On-site

$152K - $207K/yr

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... Work with People Operations to ensure employment policies are operationalized cleanly in the HRIS ...

StubHub

Head of Total Rewards

Manhattan, NY · On-site

$90 - $110/hr

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... AI‑Forward Total Rewards Operations * Champion the integration of AI tools across the Total ...

StubHub

Director, Global Customer Success

Atlanta, GA · On-site

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... The Global Customer Service Director is responsible for leading customer service and operations for ...

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StubHub Jobs Information

Does StubHub pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at StubHub?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at StubHub?

Some people find it hard to take sick days.
60% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at StubHub?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub recommend working with their team?

Not many people recommend working with their team.
100% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at StubHub?

Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at StubHub?

Most people aren’t given support to advance their career here.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think StubHub’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how StubHub is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

What are the most popular jobs at Stubhub?

What are the most popular categories at Stubhub?

Infographic showing various Ticket Operations Associate job openings at Stubhub in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 53% Physical, and 47% Hybrid job distribution.

Associate Product Manager - Marketing Operations and Automation

StubHub

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

StubHub rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

2nd of 4 rated ticket sellers

Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
To help power this experience, we're looking for an Associate Product Manager, Marketing Operations & Automation to build and scale the operational systems behind StubHub's direct marketing engine. This is a highly cross-functional role for someone who loves solving operational problems, thrives in deadline-driven environments, and wants to develop strong product management skills while owning mission-critical marketing workflows.
As an Associate Product Manager, you'll operate at the intersection of Product, Marketing, Engineering, Data, and Operations. You'll own the day-to-day planning and execution of marquee event campaigns while driving broader CRM operational improvements that enable more efficient, scalable campaign execution. Success in this role means balancing speed with quality, helping the team execute flawlessly today while building the automation that enables us to move even faster tomorrow
Location: Hybrid (3 days in office/2 days remote) - New York, NY
What You'll Do:
  • Own the operational workflow for high-priority email and push campaigns, coordinating campaign intake, prioritization, execution, QA, approvals, and launch
  • Identify and evaluate marquee event opportunities based on customer relevance, business impact, timing, inventory, and operational feasibility
  • Partner closely with Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure campaigns are delivered accurately and on time
  • Manage competing priorities across a fast-moving campaign pipeline where high-value opportunities often emerge with little notice
  • Develop a deep understanding of the end-to-end campaign lifecycle and identify recurring operational bottlenecks that limit speed or scale
  • Translate operational pain points into clear product requirements, user stories, process flows, and success metrics for internal tools and workflow improvements
  • Partner with Engineering and Product teams to improve campaign tooling, automation, data flows, and AI-enabled workflows that reduce manual effort and improve execution quality
  • Build scalable operating processes, prioritization frameworks, documentation, and reporting that improve team efficiency and visibility
  • Use data to evaluate campaign performance, measure operational improvements, and prioritize future investments
  • Drive experimentation around new campaign strategies, operational workflows, and automation capabilities to continuously improve execution

What You've Done:
  • 2-5+ years of experience in product management, marketing operations, program management, consulting, or another highly cross-functional operational role
  • Demonstrated ability to own complex projects involving multiple stakeholders and competing priorities
  • Strong operational instincts with exceptional attention to detail and the ability to execute under tight deadlines
  • Experience working with marketing campaigns, CRM, lifecycle marketing, marketing automation, or customer engagement platforms
  • Ability to think like a product manager by identifying process gaps, defining requirements, and partnering with Engineering to build scalable solutions
  • Strong analytical skills with experience using data to prioritize work, measure outcomes, and inform decisions
  • Excellent written and verbal communication skills with the ability to create clarity in ambiguous environments
  • Comfortable working across technical and non-technical teams and influencing without direct authority
  • Passion for building systems that scale and continuously improve over time
  • Interest in live entertainment, marketplaces, or other fast-moving consumer businesses

Nice to Have:
  • Familiarity with SQL, dashboards, or semantic analytics tools
  • Experience building internal tools, workflow automation, intake systems, prioritization frameworks, or QA processes
  • Exposure to APIs, event-driven systems, recommendation engines, or AI-enabled workflow automation
  • Experience in ecommerce, marketplaces, ticketing, travel, gaming, or live entertainment

What We Offer:
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Salary Range
$120,000-$140,000 USD
About Us
StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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