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Ticket Operations Associate Jobs (NOW HIRING)

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Operations Associate The Operations Associate's role is to create an outstanding customer ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

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Ticket Operations Associate information

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How much do ticket operations associate jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for ticket operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

More about Ticket Operations Associate jobs
What cities are hiring for Ticket Operations Associate jobs? Cities with the most Ticket Operations Associate job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
Who are the top companies hiring for Ticket Operations Associate jobs? The top employers for Ticket Operations Associate jobs are:
What states have the most Ticket Operations Associate jobs? States with the most job openings for Ticket Operations Associate jobs include:
What job categories do people searching Ticket Operations Associate jobs look for? The top searched job categories for Ticket Operations Associate jobs are:
Infographic showing various Ticket Operations Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
Operations Associate, Jackpocket (Part Time)

Operations Associate, Jackpocket (Part Time)

DraftKings

Boise, ID • On-site

$16/hr

Part-time

Posted 17 days ago


DraftKings rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

4th of 15 rated gambling companies


Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.

What you'll do as an Operations Associate
  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring
  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this part-time position is $16.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-SA2

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.


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