ZipRecruiter

Log In

1

Ticket Operations Associate Jobs in Kentucky (NOW HIRING)

Ace Hardware

Lumber Yard Associate

Williamsburg, KY · On-site

$13 - $17.25/hr

Load customer purchases in their vehicle using their Loading Ticket to make sure they receive ... Execute the daily operational, day-to-day goals and priorities assigned by store management ...

Ace Hardware

Lumber Yard Associate

Williamsburg, KY

$13 - $17.25/hr

... Loading Ticket to make sure they receive exactly what they paid for, nothing more or less. • ... operational, day-to-day goals and priorities assigned by store management displaying a "Speed is ...

Troon

Food Runner

Florence, KY · On-site

$10/hr

Assures that all material used by server and expeditor is clean and ready for daily operation ... Organizes the plates in the window and matches each one with each ticket to run the food out to the ...

Troon Golf

Food Runner

Florence, KY · On-site

Assures that all material used by server and expeditor is clean and ready for daily operation ... Organizes the plates in the window and matches each one with each ticket to run the food out to the ...

Maximus

Junior CIC Analyst

Frankfort, KY · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Louisville, KY · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Owensboro, KY · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Bowling Green, KY · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

next page

Showing results 1-20

All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Kentucky

Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Kentucky? The most popular types of Ticket Operations jobs in Kentucky are:
What are popular job titles related to Ticket Operations Associate jobs in Kentucky? For Ticket Operations Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Kentucky look for? The top searched job categories for Ticket Operations Associate jobs in Kentucky are:
Ticket Operations Associate jobs near you
Operations Associate - Gateway Plaza

Operations Associate - Gateway Plaza

JCPenney

Mount Sterling, KY • On-site

$12 - $15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Operations Associate

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with a team to perform functions prior to store opening. Primary responsibilities include:

  • Customer Service: You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • Executes pricing and signing: You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
  • Backroom standards: You keep the stockroom safe, clean, and organized.
  • Omnichannel: You will contribute to omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core competencies & accomplishments:

  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Work experience: 1-2 years retail experience.

What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

*For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com.

Pay Range USD $12.00/Hr -USD $15.00/Hr.

Apply