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Ticket Operations Associate Jobs in Kentucky (NOW HIRING)

... associates. Your work directly impacts equipment reliability, facility performance, and operational ... ticket status as required Work overtime as needed and participate in the on-call rotation once ...

Warehouse Driver Associate

Louisville, KY · On-site

$16.25 - $19.75/hr

Provide support to the warehouse operations of the branch. Delivery function accounts for about 50 ... picking ticket in priority assigned. * Provide excellent customer service to all customers ...

This leader will drive operational rigor within Support, owning response time performance, data ... Lead, coach, and develop a team of Customer Support Associates and Specialists * Establish clear ...

This leader will drive operational rigor within Support, owning response time performance, data ... Lead, coach, and develop a team of Customer Support Associates and Specialists * Establish clear ...

This leader will drive operational rigor within Support, owning response time performance, data ... Lead, coach, and develop a team of Customer Support Associates and Specialists * Establish clear ...

Ferguson is a community of proud associates who operate with the shared purpose of building ... A background in warehouse operations and logistics, including shipping, receiving and delivery is a ...

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Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Kentucky? The most popular types of Ticket Operations jobs in Kentucky are:
What are popular job titles related to Ticket Operations Associate jobs in Kentucky? For Ticket Operations Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Kentucky look for? The top searched job categories for Ticket Operations Associate jobs in Kentucky are:
Maintenance Master Electrician

Maintenance Master Electrician

Lantech

Louisville, KY

$38 - $44/hr

Full-time

Re-posted yesterday


Lantech rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

66th of 430 rated machine equipment manufacturers


Job description

Electrical Maintenance Technician – 1st Shift
Tuesday-Friday 6am-4:30pm
Schedule subject to change based on business needs

Who We Are
Lantech is the global leader in stretch wrapping technology—and the original inventor of the rotary stretch wrapper. We’ve spent decades redefining material handling and packaging solutions with cutting-edge technology and world-class performance. Today, Lantech equipment is used worldwide, supported by multilingual technical teams and a culture of continuous improvement.

Why You Matter
As an Electrical Maintenance Technician, you play a critical role in keeping our manufacturing operations running safely and efficiently. Your expertise in troubleshooting, repairing, and maintaining electrical systems minimizes downtime, supports production goals, and helps ensure a safe working environment for all associates. Your work directly impacts equipment reliability, facility performance, and operational success.

What You’ll Do
As an Electrical Maintenance Technician, you will:
Install, troubleshoot, repair, and maintain electrical systems, power distribution equipment, and industrial machinery
Diagnose and resolve electrical and mechanical issues to minimize production downtime
Support the maintenance and upkeep of Lantech facilities and equipment
Respond promptly to urgent maintenance requests and communicate status updates to the Maintenance Team Leader
Maintain spare parts inventory and notify leadership of parts and supply needs
Perform preventative maintenance activities to improve equipment reliability
Follow all Lantech safety procedures, including Lock Out/Tag Out (LOTO), when servicing equipment
Maintain tools, toolboxes, and maintenance equipment in safe working condition
Ensure work areas are clean and organized upon completion of maintenance activities
Document maintenance activities and communicate ticket status as required
Work overtime as needed and participate in the on-call rotation once trained and qualified
Perform other duties as assigned

What We’re Looking For
Minimum of 5 years of electrical experience in a manufacturing, industrial, or construction environment
Strong electrical troubleshooting skills and mechanical aptitude
Kentucky Journeyman Electrician License required
Working knowledge of current National Electrical Code (NEC) standards
Ability to work independently with moderate supervision
Strong attention to detail and commitment to quality workmanship
Excellent customer service and communication skills
Ability to work effectively in a team environment
Willingness to work overtime and support emergency maintenance needs
Commitment to safety and compliance with all company procedures

Desired Experience
Experience with preventative maintenance (PM) programs
Experience with PLC troubleshooting or programming
Electrical conduit bending and installation experience
Experience operating forklifts, articulating lifts, or similar equipment
Experience supporting manufacturing equipment and facility maintenance

Education
High School Diploma or equivalent required
Kentucky Master Electrician License required

#LT

What Lantech employees say

Pay

Hours and flexibility

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