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Director Ticket Operations Jobs in Kentucky (NOW HIRING)

Focus Partners Wealth

$140 - $210/hr

The Director, Technology Operations, leads the operational service management function within ... Define and maintain operating visibility into SLA compliance, ticket trends, response/resolution ...

New

Incognito Software Systems Inc

$180 - $280/hr

R69460**Job Summary:**eQuip is hiring a Director of Platform & Agent Operations to own the ... analysis, ticket triage, customer responses - with limited or no human direction. Move systems ...

Refinitiv

$159 - $340/hr

We're seeking a Director of Workflow Engineering to lead this function and set its technical ... The work: re-engineer how work flows across service operations, replacing manual, ticket-driven ...

Posted today

Nku

Director of Creative Media

Highland Heights, KY · On-site

Working closely with coaches, student-athletes, athletics administrators and external operations ... ticket sales, fundraising and brand awareness. The Director of Creative Media provides creative ...

Elpixel

$136 - $184/hr

Strong background in premium services or high-ticket sales environments * Demonstrated ability to ... Exposure to premium clients and international operations * Incentive structure: Up to $10,000 ...

New

Rimini Street, Inc.

$190 - $280/hr

## Sr. Director, AI Powered Service Delivery & AutomationApplylocations: Remote United Statestime ... effort, ticket volume, or cost-to-serve through AI, automation, or autonomous operations.

New

CrossCountry Mortgage, LLC

$120 - $170/hr

This role partners closely with Legal, Operations, Technology, Risk, and other stakeholders to ... Provide informal guidance to analysts and coordinators on ticket structure, requirements ...

Posted today

Harvard Business School Publishing Corporation

$150 - $170/hr

... operational efficiency, and risk reduction, while building and guiding a small, outcome-driven team ... Data-driven decision-making style and comfort using metrics (ticket volume, MTTR, endpoint health ...

Posted today

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All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Kentucky

Director Ticket Operations information

See Kentucky salary details

$29.5K

$93.5K

$155.9K

How much do director ticket operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director ticket operations in Kentucky is $93,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $117,700.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Kentucky?

The most popular types of Ticket Operations jobs in Kentucky are:

What are popular job titles related to Director Ticket Operations jobs in Kentucky?

For Director Ticket Operations jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Kentucky look for?

The top searched job categories for Director Ticket Operations jobs in Kentucky are:

What cities in Kentucky are hiring for Director Ticket Operations jobs?

Cities in Kentucky with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,523 per year, or $45 per hour.

Ticket Sale Representative I (Account Executive Ticket Sales & Retention)

University of Louisville

Louisville, KY • On-site

Full-time

Posted 7 days ago

University Of Louisville rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

165th of 620 rated colleges and universities

Job description

Department:
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R109144
Minimum Requirements:
Associate's Degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 4 (Salaried)
Position Description:
The position of Ticket Sales Representative I (Account Executive, Ticket Sales & Retention) is a dynamic and results-driven professional responsible for both acquiring new ticketing clients and retaining existing season ticket members. This role blends proactive outbound sales with high-touch account management to maximize ticket revenue and fan satisfaction for both football and men's basketball season tickets.
This individual will build strong relationships through consistent, personalized service, while also driving new business through pipeline outreach, prospecting, and referrals. The Account Executive is expected to meet or exceed individual sales and retention goals while providing a best-in-class experience for all clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Drive new business and renewals for football and men's basketball full season ticket packages.
  • Execute sales calls with all potential customers through provided leads, prospecting, cold calling, and referrals from current customers.
  • Upsell and cross-sell to existing clients to drive incremental revenue.
  • Manage a personal portfolio of approximately 1,000 season ticket members, serving as their primary contact and ensuring a high level of personalized service and timely response to all inquiries.
  • Handle all service-related matters, including ticket exchanges, payment plans, app troubleshooting, and customer account updates.
  • Build and maintain strong relationships through proactive communication, in-seat visits, and event touchpoints to enhance satisfaction and loyalty.
  • Participate in and contribute to daily or weekly sales team meetings and training sessions.
  • Make an average of 50+ contacts per day by phone call, email, and face-to-face meetings.
  • Consistently meet or exceed monthly and annual sales, renewal, and outreach goals.
  • Represent the ticket sales team at home Football and Men's Basketball games and other season ticket member events.
  • Incorporate CRM, prospecting, and touchpoint tracking software into daily workflows to maintain accurate and timely records of client interactions, sales activities, outreach efforts, and lead progression.
  • Perform other duties as assigned by the Assistant Athletic Director, Data Analytics & Assessments (Assistant Athletic Director, Strategy & Innovation) or Manager, Ticket Operations (Senior Director of New Business & Retention).

PREFERRED QUALIFICATIONS
  • Effective interpersonal, organizational, and communication skills, including written and verbal; ability to present ideas clearly and concisely.
  • Working knowledge of Microsoft Office.
  • Working knowledge of Salesforce CRM database.
  • Experience using Ticketmaster, Archtics Ticketing System.

Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.
Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.
If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

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