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Ticket Operations Associate Jobs in Raleigh, NC (NOW HIRING)

Yard Associate (Part Time)

Garner, NC

$13.25 - $17.50/hr

Review the loading ticket and load purchased merchandise into the customers' vehicle manually or ... Keep equipment operational by completing preventative maintenance requirements, following the ...

Balance fast-paced ticket resolution with long-term supportability through documentation, scripting ... Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and ...

Balance fast-paced ticket resolution with long-term supportability through documentation, scripting ... Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and ...

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Ticket Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do ticket operations associate jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for ticket operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Raleigh, NC? The most popular types of Ticket Operations jobs in Raleigh, NC are:
What are popular job titles related to Ticket Operations Associate jobs in Raleigh, NC? For Ticket Operations Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Ticket Operations Associate jobs? Cities near Raleigh, NC with the most Ticket Operations Associate job openings:
Infographic showing various Ticket Operations Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

$20/hr

Other

Re-posted 8 days ago


Job description

Description Summary Assist with all aspects of Athletics by performing the following duties. Knowledge & Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.

Assist with the set-up, run and strike of all athletics events. Assist with ticket confirmation and concessions. Scorekeeping, shot clock, stats, and records.

Assist with video and sound recording as needed (DJ/Announcer) Assists with ushering and game day crowd management. Performs all other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities.

Minimum & Preferred Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum: Enrolled High School Student . Education Preferred: High School Diploma or Equivalent. Additional Information Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk and talk or hear and is frequently required to stand for two (2) consecutive hours and use hands and fingers.

The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 75 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.