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Ticket Operations Associate Jobs in Raleigh, NC (NOW HIRING)

PBV USA Inc

VTQ Warehouse Associate - 1st Shift

Garner, NC · On-site

$14.25 - $17/hr

... operations to support both internal and external customers and meet business goals and demands ... Must be able to read and understand the difference in product labels and load ticket instructions.

PBV USA Inc

VQ Warehouse Associate (First Shift)

Garner, NC · On-site

$14.25 - $17/hr

... operations to support both internal and external customers and meet business goals and demands ... Must be able to read and understand the difference in product labels and load ticket instructions.

ARA

Tier 2 Cloud Support

Raleigh, NC · On-site

Balance fast-paced ticket resolution with long-term supportability through documentation, scripting ... Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and ...

Berriehill Research

Tier 2 Cloud Support

Raleigh, NC · On-site

Balance fast-paced ticket resolution with long-term supportability through documentation, scripting ... Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and ...

SUPPLY.com

Delivery Truck Driver - CDL

Garner, NC

Ferguson is a community of proud associates who operate with the shared purpose of building ... A background in warehouse operations and logistics, including shipping, receiving and delivery is a ...

HP Products

Delivery Truck Driver - CDL

Garner, NC

Ferguson is a community of proud associates who operate with the shared purpose of building ... A background in warehouse operations and logistics, including shipping, receiving and delivery is a ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Raleigh, NC

Ticket Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do ticket operations associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ticket operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Raleigh, NC? The most popular types of Ticket Operations jobs in Raleigh, NC are:
What are popular job titles related to Ticket Operations Associate jobs in Raleigh, NC? For Ticket Operations Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Raleigh, NC look for? The top searched job categories for Ticket Operations Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ticket Operations Associate jobs? Cities near Raleigh, NC with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

VTQ Warehouse Associate - 1st Shift

PBV USA Inc

Garner, NC • On-site

$14.25 - $17/hr

Other

Posted 18 days ago

Job description

Unbottle YOUR Potential at Pepsi Bottling Ventures!
At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.
APPLICATION INSTRUCTIONS:
CURRENT PBV EMPLOYEE, please login to Workday to complete the job application. Please do not apply here, apply internally through Workday.
If you are NOT a current employee, please click "Apply" and complete job application.
Job Description
PURPOSE OF THE JOB
Safely and efficiently performs a variety of duties within PBV's warehouse operations to support both internal and external customers and meet business goals and demands. Duties will include pulling, loading, unloading, sorting, staging, stacking, building pallets, wrapping, transporting, counting, performing quality control checks, dumping, rework, replenishing, and otherwise handling of PBV products, raw materials, packaging, and other warehouse goods and materials.
*The exact nature of the duties may vary, depending on the facility where the Warehouse Associate is employed.
RESPONSIBILITIES/DUTIES
  • Verifies accuracy and quality of products that are received from vendors/suppliers and shipped to customers.
  • Performs all check-in/check-out duties assigned and maintains proper records (Bill of Ladings (BOLs), receivers, pick tickets, and other usual and customary record keeping) for each individual task according to the warehouse standard operating procedures.
  • Counts goods that are returned to the plant by sales and delivery personnel that are damaged, full, and/or empty.
  • Safely and efficiently operates the yard switcher and automatic/straight trucks on premises to and from their designated parking area to bay doors for loading/unloading.
  • Interacts with automation systems and screens, voice pick system, paper pick tickets and/or other warehouse management systems as required to verify and record product, and to build, finish, and verify accuracy of pallets or place product on automatic conveyors in proper order to ensure accurate load outs and inventory counts.
  • Identifies machine faults, troubleshoots, corrects system errors/issues and performs basic cleaning and maintenance on automation systems.
  • Safely and efficiently operates various warehouse material handling/moving equipment in order to store, stage, retrieve, replenish, load or unload product and materials in designated areas or onto automatic conveyors/trailers for shipment. *Equipment may include single or double forklifts, High Speed Picking Area (HSPA) Claw, walkie-rider pallet jack, wrappers, or any other equipment as designated.
  • Safely and efficiently operates other warehouse and material handling machinery, including the floor scrubber, cardboard baler, dock plates, bay doors, or any other equipment as designated.
  • Performs all required safety and pre-trip checks on assigned machinery.
  • Performs janitorial tasks as necessary in designated work area to maintain a clean and organized space (which may include the full facility), to include emptying of trash, cleaning up spills, picking up debris, restacking overturned pallets/product, or other janitorial tasks as assigned.
  • Adheres to Good Manufacturing Practices and Food Security and other food safety rules and guidelines.
  • Ensures accuracy and quality of work.
  • Other duties as assigned.
MINIMUM REQUIREMENTS
  • High school diploma or GED is preferred.
  • Must be able to pass the forklift skills assessment and safely operate PBV Material Handling Equipment.
  • At least six (6) months of Forklift experience preferred.
  • Computer/Human Machine Interface skills.
  • Mechanical aptitude.
  • Good math, reading, writing, and communication skills.
  • Sorting and grouping skills.
  • Must be able to read and understand the difference in product labels and load ticket instructions.
  • Must be able to count large quantities of products and materials.
  • Must be able to read/hear and understand procedures for performing work.
  • Must be able to work in a warehouse environment that is not climate controlled with exposure to hot/humid or cold weather conditions.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
Mental Functions
Repetitive and fast paced work for prolonged periods of time requiring frequent mental or visual effort or alertness.
Physical Functions
Constantly (67%-100%) required to lift up to 50 pounds. Occasionally (0%-33%%) required to sit, read, climb, reach, kneel, bend, push, crawl, reach, pull cases of product, walk, and stand.
EQUIPMENT USED
Yard switcher, tractors & trailers, dock plates, bay doors, floor scrubber, walkie-rider, forklift (single and double), palletizer, wrapper, HSPA Claw, cardboard baler, automated conveyors, paper and pen, dump bins, telephone, radios, screens, lights, and buzzers.
SUPERVISORY RESPONSIBILITES
None required.
LANGUAGE SKILLS
Must be able to speak, read and write proficient English.
Unfortunately, we will be unable to offer visa sponsorships to candidates.
EOE M/F/D/V
Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com

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