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Ticket Operations Associate Jobs in Raleigh, NC (NOW HIRING)

Leader Communications Inc

Customer Service Agents

Raleigh, NC · On-site

$13.75 - $18.50/hr

Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and ... Use standard operational procedure documentation to assist customers. Work with team members to ...

La Farm Bakery

Runner/Preston

Cary, NC · On-site

$14 - $15/hr

Operations Systems & Procedures * Coordinate with caf line and barista staff to ensure proper ... Process monitor data efficiently to execute ticket time goals. * Deliver coffee and food orders to ...

La Farm Bakery

Cafe Line/Preston

Cary, NC

$14 - $16/hr

Tip pool for hourly associates for hours worked in the day. Essential Duties: * Team: Embody La ... Operations Systems & Procedures * Prepare customer orders with accuracy and efficiency. * Follow La ...

Compass Group

COOK (FULL TIME)

Raleigh, NC · On-site

$20/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK

Cary, NC · On-site

$19/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK (FULL TIME AND PART TIME)

Cary, NC

$19/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Morrison Healthcare

COOK (FULL TIME)

Raleigh, NC · On-site

$20/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK

Raleigh, NC · On-site

$20/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK (FULL TIME)

Raleigh, NC · On-site

$20/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK

Raleigh, NC · On-site

$20/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Compass Group

COOK (FULL TIME AND PART TIME)

Cary, NC

$19/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

Apex Tool Group, LLC

Network & Voice Engineer

Apex, NC · On-site

Support day-to-day network and voice operations, including incident response, ticket resolution ... Each day, our associates strive to find new and exciting ways to help our customers solve their ...

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Ticket Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do ticket operations associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for ticket operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Raleigh, NC? The most popular types of Ticket Operations jobs in Raleigh, NC are:
What job categories do people searching Ticket Operations Associate jobs in Raleigh, NC look for? The top searched job categories for Ticket Operations Associate jobs in Raleigh, NC are:
Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Raleigh, NC as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

REVELxp - Carolina Athletic Hospitality Office Intern

AEG

Chapel Hill, NC • On-site

$12 - $16.25/hr

Internship

Posted 24 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
Position Summary
The Hospitality Intern plays a key role in the success of the Carolina Athletic Hospitality (CAH) program by supporting the Senior Hospitality Manager and Associate Hospitality Manager. The intern will work closely with members of the athletics department and athletic donors. Interpersonal, multitasking, and communication skills are necessary and should be developed throughout this internship. This is a great entry-level opportunity for program participants to gain hands-on experience in athletics event management and premium seating hospitality.
Key Responsibilities
Primary duties to include, but not limited to:
  • Assist in recruiting, hiring, and training game day staff.
  • Assist in the training and supervisor of game day staff members.
  • Prepare and assist in the management of the designated premium areas for every home UNC football game and assigned home men's and women's basketball and baseball games.
  • Learn and administer policies and procedures regarding admission, food and beverage, maintenance, and other premium area operations.
  • Support the creation, editing, and distribution of game week newsletters and staff newsletters
  • Prepare, organize, maintain, inventory game day supplies and equipment
  • Assist management in resetting all premium areas back to game day setup
  • Communicate with game day staff members, athletic donors, and athletics personnel
  • Be a part of the management team and serve as a liaison on game day between donors/guests and the catering staff and UNC Athletics
  • Demonstrated ability to deliver exceptional hospitality and service
  • Perform general office duties
  • Other duties as assigned

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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