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Ticket Operations Associate Jobs in Raleigh, NC (NOW HIRING)

Preferred Candidate with Associate's degree in related field and minimum of three (3) years of ... Facility ticket management system (i.e. Tririga) * Workflows * Microsoft InfoPath Forms * Microsoft ...

Preferred Candidate with Associate's degree in related field and minimum of three (3) years of ... Facility ticket management system (i.e. Tririga) * Workflows * Microsoft InfoPath Forms * Microsoft ...

Special Projects Admin

Durham, NC · On-site

$26 - $30/hr

Preferred Candidate with Associate's degree in related field and minimum of three (3) years of ... Facility ticket management system (i.e. Tririga) * Workflows * Microsoft InfoPath Forms * Microsoft ...

Runner/Preston

Cary, NC · On-site

$14 - $15/hr

Operations Systems & Procedures * Coordinate with café line and barista staff to ensure proper ... Process monitor data efficiently to execute ticket time goals. * Deliver coffee and food orders to ...

IT Support Technician

Holly Springs, NC · On-site

$18.50 - $25.50/hr

By managing the business and operational goals, we enable dental professionals to focus on what ... Recruits support from other technicians as needed based on ticket volume, location, or complexity.

Cafe Line/Preston

Cary, NC · On-site

$14 - $16/hr

Tip pool for hourly associates for hours worked in the day. Essential Duties: * Team: Embody La ... Operations Systems & Procedures * Prepare customer orders with accuracy and efficiency. * Follow La ...

Receptionist

Raleigh, NC · On-site

$18.50/hr

... it and open a ticket in our service portal. You've earned yourself another quick coffee break ... Physical Requirements for Regus Field Operations.pdf (126.11 KB) * USA Community Associate 4.pdf ...

House Manager

Chapel Hill, NC · On-site

$20 - $22/hr

Position Summary This position serves as one of three Audience Services Associate or House Manager ... Operations; sell single tickets and subscriptions using Tessitura ticketing software; provide ...

... operation. This unit has a staff of about 175 which includes approximately 47 employees, 20 ... Audience Service Associate: *Prepares and maintains facilities inside and outside the theatre ...

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Ticket Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do ticket operations associate jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for ticket operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Raleigh, NC? The most popular types of Ticket Operations jobs in Raleigh, NC are:
What job categories do people searching Ticket Operations Associate jobs in Raleigh, NC look for? The top searched job categories for Ticket Operations Associate jobs in Raleigh, NC are:
Infographic showing various Ticket Operations Associate job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Special Projects Admin

kgs

Durham, NC

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a Special Projects Admin to support TGS and our government customer in Durham, NC.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

 

The role provides IT technical and administrative support for special projects in support of agency’s Facilities functional and informational goals. The Special Projects Admin will support this function to manage meaningful and accurate documentation.

Scope of Work:

In support of this task, the contractor shall independently develop and manage various information sources including:

  • Forms (Microsoft InfoPath)
  • Spreadsheets (Microsoft Excel)
  • Maintain documentation for the OneStop Special Projects Team utilizing WordPress
  • Assist with the ordering of supplies, maintaining supply inventory, and stocking business centers
  • Maintain Floor Plans, Cubicle/Office assignments Database and OneStop website/MS Teams
  • Convert documents to .PDF files using Adobe software.
  • Manage Keys records
  • Manage and Coordinate Employee Database updates
  • Assist Facilities with building maintenance and requests (Using Tririga system)
  • Attend facilities meetings, take notes, and deliver meeting notes
  • Formulate reports for management.
  • Support phases of office relocations with the Office of Resource Management and the Office of Budget Management.
  • Analyze various documentation: tune, record and explain processes using various software products, such as Adobe and SnagIt.
  • Add informational, resources, and documentation to designated SharePoint locations using various SharePoint modules.
  • Translate technical information into clear, readable documents to be used by technical and non-technical personnel.
  • Diagrams and flow charts (Visio software)

Required Skills, Education, Experience:

  • Preferred Candidate with Associate’s degree in related field and minimum of three (3) years of experience in this area:
  • IT technical writing experience, able to articulate themselves through both speech and writing, and be able to work in a fast paced, team environment.
  • Working knowledge of:
  • WordPress
  • OneStop Concepts
  • SharePoint 
  • Maintaining Employee Database
  • Facility ticket management system (i.e. Tririga)
  • Workflows
  • Microsoft InfoPath Forms
  • Microsoft Office: Word, Excel, Outlook
  • Microsoft Visio
  • MS Teams
  • Style Guide & Templates

 

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352