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Ticket Operations Associate Jobs in Washington (NOW HIRING)

Saks OFF 5TH

Associate Operations

Hanover, MD · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

The St. James

Operations Associate (2009)

Springfield, VA · On-site

$13.75/hr

Provide crowd control coverage, including gate control, ticket sales, participant administration, usher, and other event related duties. * Provide game operations coverage, including clock operations ...

Saks OFF 5TH

Operation Associate

Potomac, MD · On-site

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Operation Associate

Woodbridge, VA · On-site

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory associate

Woodbridge, VA · On-site

$15.75 - $19.75/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory associate

Potomac, MD · On-site

$16.50 - $20.75/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Babel Street

Product Operations Coordinator

Reston, VA · Hybrid

Through operational excellence, cross-functional coordination, and continuous improvement, we ... Maintain data quality and ticket hygiene across Jira/Jira Product Discovery and related reporting ...

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Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Washington? The most popular types of Ticket Operations jobs in Washington are:
What are popular job titles related to Ticket Operations Associate jobs in Washington? For Ticket Operations Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Washington look for? The top searched job categories for Ticket Operations Associate jobs in Washington are:
What cities in Washington are hiring for Ticket Operations Associate jobs? Cities in Washington with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you

Operations Associate (5076)

The St. James

Springfield, VA • On-site

Other

Posted 11 days ago

Job description

Operations Associate
Location: The St. James - Springfield, VA
About The St. James:
The St. James is the premier sports, wellness and active entertainment destination in the country, with 450,000 sq. ft. of developmental and competitive programs, teams and opportunities in more than 20 sports, and a wide range of premium fitness, wellness and entertainment experiences.
Our People & Culture:
At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.
Key Responsibilities:
  • Assemble and deliver equipment to prepare venues for various sports practices, games, and events
  • Strike and stow equipment in order to stage venues for incoming activities.
  • Provide crowd control coverage, including gate control, ticket sales, participant administration, usher, and other event related duties.
  • Provide game operations coverage, including clock operations, scorekeeper, safety monitor, and other sports game related duties.
  • Maintain storage spaces to ensure areas are properly cleaned, maintained, and stocked.
  • Monitor and ensure venue activities occur as scheduled, providing direction when needed.
  • Maintain equipment inventory, including minor repairs and damage reporting when needed.
  • Monitor and interact with digital communications tools, including e-mail, social media, and SMS messaging.
  • Monitor and interact with digital scheduling, calendar, and task assignment/designation tools.
  • Assemble, maintain, and perform minor maintenance on specialized sports equipment, including Dr. Dish, HD Golf, Porter, and pitching machines.
  • Maintain detailed knowledge of various sports activities, including game play, rules, positions, and other pertinent information.
  • Support Sports, Events, and Venue Rental staff with operational requests, questions, and activity needs
  • Assist in sports league administration, including registration facilitation, maintaining rosters, and monitoring practices/events.
  • Provide sports specific venue support, including painting, minor maintenance, and cleaning activities.

Job Knowledge, Skills, and Other Requirements:
  • Must have good organizational and planning skills
  • Must have working knowledge of various sports/entertainment activities
  • Must have ability to exercise sound judgment and decision making skills.
  • Must have ability to work effectively under tight deadlines and stress.
  • Must have effective written and verbal communication skills.
  • Must have the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances.
  • Must have ability to use tools, resources, and knowledge in order to accomplish multiple tasks in a safe, timely and efficient manner.

Physical Requirements:
  • Requires a full range of body motions including seeing and hearing to normal range.
  • Job requires routine standing, walking, stooping, bending, lifting, carrying, pushing, pulling, reaching, handling, speaking, hearing and visually checking work assignments in progress and those that have been completed.
  • Must periodically climb to elevated locations in the building complex.
  • Must be able to lift, carry upwards of sixty-five (65) pounds
  • Frequently works under stressful working conditions, irregular hours and tight time deadlines.

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